All Rolldog Reviews
1-22 of 22 Reviews
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Allison
Verified reviewer
Logistics and Supply Chain, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Highly Recommend Rolldog
Rolldog was incredibly easy to learn. The system is modern and intuitive so there's no getting lost or guess clicking. It's a great resource for staying updated and managing all interactions with leads and opportunities. I once had a question and support responded within minutes.
CONSRolldog doesn't have any cons in my opinion. I would highly recommend this solution.
Vendor Response
Hi Allison, Thank you for this positive review and for recommending Rolldog - this means a lot to us. We appreciate the kind words about our functionality and for our support responsiveness. The Rolldog Team
Replied February 2023
Greg
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Rolldog Review
Really like the Opportunity Manager. It really drills down deep into sales opportunities and gives you a good 'objective' view of where you are on a deal as well as where the weaknesses are that you need to focus on. Sale folks in general have 'happy ears' leaning into the strongest parts of a relationship but sometimes not seeing the warning signs. The Opportunity Manager really helps highlight these areas to strengthen the relationship and thus the outcome.
CONSAt first it was missing some tools that we really needed, like interfacing to an email campaign tool, email tracking via Outlook, and just a general lack of focus on prospecting versus once you are engaged with the prospect. However, in the last couple of years the Rolldog team has really made strides in these areas and even released a Leads module to focus on the prospecting side, this has been a large improvement.
Reason for choosing Rolldog
Sales Force was too expensive and the setup and complexity were much too time consuming for our needs.
Reasons for switching to Rolldog
Pipedrive was good but missing the level of detail we wanted especially with respect to once we were engaged with a prospect.
Vendor Response
Hi Greg, Thank you for your review. The feedback that you and your team provide is invaluable to us. We are happy to 'partner' with customers like yourself and deliver new functionality on a regular basis - including our campaign module as well as our e-mail integration. Stay tuned...there is lots more to come! The Rolldog Team
Replied February 2023
Nick
Media Production, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2023
Rolldog CRM
My overall experience with Rolldog has been great. We've been able to maximize our sales through our leads with the help of Rolldog. The platform allows us to be efficient, organized and laser focused on opportunities.
PROSThe part I like the most about Rolldog is the ease of use within the platform. I'm able to instantly pull up our list of customers and leads and pinpoint areas that need attention, ultimately to drive sales for the business.
CONSI would really like to integrate other platforms within Rolldog. Platforms such as the Outlook integration for example would make things even easier on my end. This is something I want to look into further with the customer support team.
Vendor Response
Nick, thank you for your great review! We always appreciate when customers take the time to submit reviews. We would encourage you to connect with us within the support portal in the Rolldog app or call us at 800-399-1946 to review your integration needs. Rolldog is 100% integrated with Outlook e-mail and calendar. Additionally, you can use Zapier to integrate to/from almost any other app! Thank you again for your review.
Replied March 2023
Mariela
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great experience
I would like to commend this software for its user-friendly interface, efficient functionality, and reliability. It has significantly improved my productivity and has proven to be an indispensable tool for managing my sales pipeline.Also, I would like to recognize the outstanding support that [sensitive content hidden] has provided me. He is knowledgeable, responsive, and always willing to go above and beyond to help me and my clients. His professionalism and dedication to customer satisfaction are truly exceptional.
PROSOne of the most significant benefits of this software is its user-friendly interface. I have found it to be intuitive and straightforward, which has significantly reduced my learning curve and allowed me to be more productive in a shorter amount of time.Another pro of Rolldog is its comprehensive functionality. I have been able to manage my sales pipeline more effectively, and the software has provided me with valuable insights into my sales performance. I have been able to identify areas for improvement and adjust my strategies accordingly, resulting in a significant increase in my sales revenue.The support that [sensitive content hidden] has given me is outstanding. He is knowledgeable, responsive, and always willing to help with any issues. I appreciate his professionalism and dedication to customer satisfaction.
CONSI have no cons at the moment. It works as expected.
Vendor Response
Hi Mariela, thank you for your detailed review. We really appreciate your feedback and we are so happy to hear about the benefits that Rolldog provides for you. The Rolldog Team
Replied March 2023
Malcolm
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Looking for a new CRM - look no further.
Fantastic - happy to recommend to all.
PROSWe were looking for a new CRM for quite sometime to migrate off an aging platform. With a small team, we didn't want to be dragged into a long project cycle. Rolldog now only delivered a smooth implementation but robust product with features that are constantly being released.
CONSNothing so far - great team and great product.
Reason for choosing Rolldog
Robust end to end solution from deal tracking, management, CRM, email integration.
Reasons for switching to Rolldog
Aging platform.
Vendor Response
Hi Malcolm, Thank you for the kind words! We too, have enjoyed working with you and your team and we are happy to be able to provide you with some great new features in our upcoming release. The Rolldog Team
Replied February 2023
Jodi
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
We love Rolldog
As a small not for profit we have been working to develop better workflows. Rolldog and their team are proving to be amazing partners in this endeavor and are helping us understand and build out best practices.
PROSRolldog's team has worked with us to tailor the software to our needs as a non- profit. We love how easy it is to use and how open Rolldog is to receiving our feedback
CONSNo cons, just excited for more integrations to come!
Reason for choosing Rolldog
We chose Rolldog because of their willingness to work with us and understand our needs, and then help tailor solutions...all at a reasonable price.
Vendor Response
Hi Jodi, We love working with you and your team as well!! Thank you for taking the time to write this review - this means a lot to us. The Rolldog Team
Replied February 2023
Joel
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Customer Relationship Management at a New Level
Working with Craig and his team during the initial development and onboarding of the Rolldog platform was what everyone would expect form a CRM company. It was slightly further down the road where this company and it's people truly shine. Through onboarding and update meetings we continued to see more opportunities to help our company advance and adopt new methods in many areas. The more issues and concerns we brought to Craig and his team the more solutions and adaptations came forward. Craig made Rolldog feel like it was a part of our company, that we are not just a customer but a partner in business. It's relationships like these that are truly hard to find these days.
PROSThe one most important Pro for the use of the Rolldog CRM platform and that's the team behind it. Integrating with other applications, Email campaign management, Contact information, Lead Generation and prospecting modules are all made better because of the true support given by the Rolldog team.
CONSWhen I look at programs and applications I have used or continue to use that have detractors in them, it's specific to scenarios where the program will not perform the task exactly as I need it to. With Rolldog' s support team and tremendous effort in continuously improving their platform, ever issue I've mentioned has has a solution presented and more often then not, they will improve the process over my original concern. I have yet to stump them in any ask I've made.
Vendor Response
Hey Joel, Thank you for taking the time to provide this thoughtful review. We love that you feel like Rolldog is part of your company - we feel the same way!!! Our support team is here to assist whenever you need us. The Rolldog Team support@rolldog.com
Replied February 2023
Gustavo
Logistics and Supply Chain, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Keep track of all your taks and next steps on the fly!!!
This has allowed me to have complete visibility and on-time reminders of the next visits, calls, or contract signatures.Also, goal achieving per quarter reports lost deals and the customizable data fields allowed me to have an almost tailor-made solution for my company with the benefits of being out of the box and ready to use.
PROSit is a super-friendly user tool highly customizable and provides 180 degrees of visibility and management for admins and users.
CONSthe reports are out of the box and ready to use, I will like to have more options to customize this part.
Reasons for switching to Rolldog
Why reinvent the wheel? We have great tools like this that save you time and money and simplify your work.
Vendor Response
Gustavo, thank you for taking the time to submit this review! We are happy to hear that Rolldog delivers the visibility and customization you want...and your benefit comments sum up many of the reasons why we created Rolldog. Regarding the out-of-the box reports, if you are running a report that has been created (and shared) by another user, you cannot customize it...but you can create your own reports and customize them with any filter/criteria/condition you want! Email support@rolldog.com if you require any assistance with customized reports. Thank you again for your review!
Replied March 2023
Colin
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Rolldog CRM Feedback
Working with the Rolldog team has been a very positive and successful experience for our company over the years. We've been able to take advantage of all the features that the Opportunities Manager has to offer in order to maximize our continued growth & development in the media production industry. We would highly recommend Rolldog.
CONSWe look forward to exploring more of the Project Management features this year.
Vendor Response
Hi Colin, Thank you for the review! It has been a pleasure working with you as well and we hope that you are able to take full advantage of the Projects module in Rolldog. Should you have any questions - or require any assistance - feel free to reach out to us at support@rolldog.com anytime. The Rolldog Team
Replied February 2023
Juan
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Pipeline Management and CRM
The overall experience has been positive. The software is reliable and easy to use. Rolldog provides the visibility I need and assists with the quarterly pipeline management.
PROSVery easy to use and effective with managing my pipeline visibility. helps keep my daily tasks organized and which accounts should be targeted or pay close attention to. great timeline management and sequence of events organizer.
CONSCurrently, I cannot think of any cons.
Vendor Response
Hi Juan, we really appreciate your positive review! Helping users keep their daily tasks organized and provide a list of upcoming activities is one of the most frequently used features of Rolldog. We also love that you brought up the sequence of events organizer, since this is often a time-consuming pain point for many people in sales. We wanted to make this as easy as possible for our users with 1-click SoE creation that can even be shared with their prospects. The Rolldog Team
Replied February 2023
Steven
Logistics and Supply Chain, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Rolldog Makes it Simple and Effective
Amazing Effective, Helpful, Powerful. It's an easy to use product that keeps me updated with my prospects on a daily basis. Easily and Quickly communicates with SalesForce. Very powerful tool that's helped tremendously with closing leads and building a strong pipeline. The customer service has also been more than stellar.
PROSThe thing I love most about Rolldog is the visibility it provides regarding where my prospects stand in the sales pipeline. Very easy to understand what's happened and what needs to happen moving forward. Next Step Visibility is very important.
CONSI don't dislike anything about Rolldog. It's a great product that does exactly what I need it to do.
Reasons for switching to Rolldog
Executive decision.
Vendor Response
Hi Steven, Your review is greatly appreciated! You hit on some key concepts that makes Rolldog stand out from a sales perspective: provides better visibility; easy [to use]; and helps close leads and build strong pipelines. We are truly delighted that Rolldog adds value your sales day. Thank you for your kind words! The Rolldog Team
Replied February 2023
Ariel
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Stop looking for other CRM: Rolldog is the best one !!
Super, their team is always available for answers.
PROSEasy to use and excellent visibility to the pipeline!!
CONSNone, work as needed. I love their easy to use interface and graphics.
Reasons for switching to Rolldog
Looking for an easy, fast and graphic
Vendor Response
Hey Ariel, We really appreciate this review! It was very kind of you to say these words. It is customers like yourself that makes our jobs so fun. The Rolldog Team
Replied February 2023
Roberto
Logistics and Supply Chain, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Rolldog Review
This CRM is a simple tool to manage all my opportunities and customers. It is user-friendly software that improves my day-to-day sales capabilities. Allow me to manage many customers and keep track of all the critical KPIs.
CONSOpto to today, I have not found any cons using this tool. As I mentioned before is a great solution.
Vendor Response
Thank you for the positive review Roberto. We really appreciate you taking time from your day to write this for us!
Replied March 2023
Suzanne
Higher Education, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Quality Product, Fabulous Service!
Rolldog has been a game changer! It’s an easy way to track activity and manage leads, from start to finish. Training was top notch and the Rolldog team supported me through the implementation process. They were receptive to feedback and worked with me to individualize the product for my needs.
PROSContinually evolving product, great customization, and very responsive and effective customer service.
CONSNone so far. I am confident that if/when I have one, [sensitive content hidden] and his team will resolve it quickly.
Vendor Response
Thank you Suzanne! We appreciate your review and we are pleased to hear about your positive experience with Rolldog.
Replied March 2023
John
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
[SENSITIVE CONTENT], great mix and great partner for your organization!
Exceptional!
PROSThe ease of setup and understanding of how to use within our company. The help from[SENSITIVE CONTENT] and his team was exceptional and continues today - whenever we have a question or need, [SENSITIVE CONTENT] is there and his team are there!
CONSAs of now, there's not much. [SENSITIVE CONTENT] is about to offer some integration capacities that we are highly anticipating, but that is not a "unliked" situation.
Reason for choosing Rolldog
The relationship that we developed with [SENSITIVE CONTENT] immediately was the driving force!
Vendor Response
Hey John, Thank you for the review - it was very thoughtful of you to do this. We appreciate your feedback and we look forward to rolling out some new functionality that we know you and your team will be able to take advantage of in our upcoming release. The Rolldog Team
Replied February 2023
Lise
Computer Software, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING: