All SmartReach.io Reviews
1-25 of 27 Reviews
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Mark
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
Chrome plugin is a breeze to use
Easy- and quick to set up, and get lead info from LinkedIn for example
CONSSometimes it say it couldn't find info, while I manually could
Tommy
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Easy to use, efficent and smart
Support has been amazing. Intuitive compared to its competitors and is built really well for the task I needed
CONSI cant think of any at this time - it was so much better than the previous software I used
Reasons for switching to SmartReach.io
Mailchimp too controlling, more style than substance
Rajat
Marketing and Advertising, 11-50 employees
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed February 2023
Smartreach.io review
The marketing campaigns and lead management can be done very smoothly
PROSThe entire lead management and module is really well and the auto responder is mostly accurate
CONSSpam detection still doesn't work upto omptimal limits
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Best email outrech software
Smartrech.io is helping our business in searching and finding prospects seamlessly using the ProspectDaddy extension. It has helped us take our content strategy a notch higher and imporve our email deliverability as well. The integration of this tool with Hunter and Anymailfinder was seamless as well. Smartreach.io has helped in improving our campaigns with their advanced tracking and reporting features. I love their support team as they are quick to address the customer's issues.
PROSSmartreach.io stands true to its name and helps business get a better reach using its tools and services. It is an amazing tool that helps in sending out personalized emails and follow up emails to help a business manage leads and prospects effciently.
CONSI dont dislike anything about Smartreach.io yet. In my opinion, it is an execellent tool for cold mailing, prospecting and lead management. It can be a pricey for certain users.
Vendor Response
Thanks for the feedback. At SmartReach, our goal is to build tools that increase productivity and revenue for businesses. We shall endeavour to consistently meet up to your expectations.
Replied August 2022
Andrew
Logistics and Supply Chain, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Love working with Smartreach
One of my favorite parts about smart reach is being able to quickly and easily access their support team on a chat screen on their page. Without it, the experience would be completely different. But when learning how to use smartreach, you can do a week's worth of work in a day because of the accessibility of their support team.
PROSSmartreach has thought through all of it's use cases and has a feature for pretty much any and all items their customer might need when it comes to an email campaign system. To put it plainly, smart reach just works. I'm glad I found it.
CONSNothing in particular. Their internal inbox could use some work, but that is not a deal breaker whatsoever as I have my own inbox outside of smart reach. If you can build strong email lists with strong content, this product is a no brainer.
Kiran
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best Email Marketing Tool
It is the go-to tool for every small and big size company to manage their email campaigns.
PROSSimplicity at its best - easy to use - the best deliverability rate of emails - you don't need any training to use the software. Most importantly quick turnaround time from the support team for any small issues is impressive.
CONSThere is nothing I don't like. I have some suggestions about the features that I wish it had. But I guess the team already knows and I am sure they are working on it.
Vendor Response
Thanks for the feedback. Our goal is to build tools that increase revenue, productivity and collaboration for businesses. We shall endeavour to consistently meet up to your expectations.
Replied August 2022
Tanner
Management Consulting, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
Easy to use and appreciate the integrations
It keeps getting better and I love that there's a commitment to customer-driven feature updates. This team hustles and I feel like they really care about their customers. Their on-going product/feature updates reflect this.
PROSFirst, I use a screen reader because I'm blind. So most email automation softwares are not digitally accessible--I am literally unable to use them with my screen reader. While SmartReach isn't perfect by any means, I am able manage campaigns, add prospects easilly, and the template, duplicate, and other intuitive email dev/management capabilities are great.
CONSI think the biggest con, which is due to the SmartReach sending emails on my behalf direct from my email host, is the limitations. It's great for starting out, the price reflects this, but as I grow, I'll definitely grow beyond what my business's email host can produce without hitting spam folders. So if there was a transition plan or means of executing that (probably up to 250 or 300 emails per day, and 5 emails per person per week).
Reason for choosing SmartReach.io
Pricing, integrations, functionality.
Vendor Response
Thanks for the feedback. Our goal is to build tools that increase revenue, productivity and collaboration for businesses. We shall endeavour to consistently meet up to your expectations. We are soon launch "Multichannel Outreach" and an improved version of our "Shared Mailbox" for team collaboration. Stay tuned ;-)
Replied September 2022
Blake
Computer Software, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great Email Marketing / Sales Software
After looking at competitors, SmartReach offered the greatest perceived ROI for my use case, which was lead generation & management via email. I rely a lot on the analytics related to lead interaction with emails / campaigns, and this has made it very easy to monitor performance of specific email templates, time of day sent, etc.
CONSNo cons so far. Everything in my desired use case is addressed.
Vendor Response
Thanks for your feedback. We shall strive to maintain the similar level of service in the years ahead.
Replied September 2022
Alessandro
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
One of the best cold email software
It is really great software for doing cold email campaigns. excellent price quality ratio.
CONSI find no flaws for my need, it's really a perfect software!
Vendor Response
Thanks for the feedback. We shall endeavour to consistently meet up to your expectations. We are soon to launch "Multichannel Outreach" and an improved version of our "Shared Mailbox" for team collaboration. Stay tuned ;-)
Replied October 2022
Andy
Management Consulting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
A versatile prospecting tool
Supercharged sales prospecting
PROSFlexibility, particularly the ability to A/B test individual emails in a sequence and append/or not. It enables us to build long light-touch and shorter high-intensity sequences as required.
CONSProspect management could be more inituitive.
Reasons for switching to SmartReach.io
Expense and features
Vendor Response
Thanks for your feedback. We shall strive to maintain the similar level of service in the years ahead.
Replied October 2022
Emmanuel
Biotechnology, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Smartreach review
Easy and fast to use, strong analytics and good integrations
CONSA/B test option should be improved, with the possibility to test topics for instance, with more analytics
Jon
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
SmartReach is a solid, reliable options among the sea of email automation software
Easy to learn, easy to use, pretty well organized. Fairly good reporting capabilities. Helpful automation and integrates well with other platforms we use.
CONSSome confusing aspects to contact management. Missing a few helpful features (i.e. can't delay initial email). Not as intuitive and well-organized as some other alternatives.
Melissa
Staffing and Recruiting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Great Support Team
As another reviewer stated, we also have had custom requests that SmartReach immediately added. The SmartReach team responds quickly and addresses whatever issue we have questions about. Additionally, the software is easy to use and has useful integrations. SmartReach performs as advertised and is a good value.
CONSSmartReach does not have every feature I could wish for, but the support team works quickly to add the ones I bring to their attention.
Luke
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Highly recommend SmartReach.io
It is easy to use, has all the features I require, great support and affordable
CONSNothing, I can't fault the platform it works well for me
Vendor Response
Thanks for the feedback Luke. We shall endeavour to maintain similar product quality and service levels over the years to come.
Replied August 2022
Stephen
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2022
SmartReach is a must for Marketing Agencies
The ability to consolidate my campaigns into one dashboard has been life saving.
CONSI wish I could expert click tracking in an easier way.
Vendor Response
Thanks for the feedback Stephen. Hoping to constantly keep exceeding expectations.
Replied September 2022
Viktoriia
Marketing and Advertising, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Really cool software
The support helped me with my signature issue and always helped me with any questions I had.
PROSAll are very easy and clear to use, have fast support, and have a lot of cool features that are not in other software.
CONSUnfortunately, I did not find any minuses. Everything is very clear and fast.
Vendor Response
Thanks for the feedback. Our goal is to build tools that increase revenue, productivity and collaboration for businesses. We shall endeavour to consistently meet up to your expectations. We are soon launch "Multichannel Outreach" and an improved version of our "Shared Mailbox" for team collaboration. Stay tuned ;-)
Replied October 2022
Harrshil
Marketing and Advertising, 11-50 employees
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Could be a game changer in Email marketing softwares
We took trial for email marketing campaigns, we tried and tested it by syncing it with HubSpot but didn't go well otherwise they have very easy-to-use tool with one of the best analytics feature.
PROSIt has the most easy and accessible features, they have the export of all the campaigns combined which all the tools can't give that features.
CONSTheir sync with Hubspot is very weak, I have to sync the static lists each time when I open the campaign
Russell
Packaging and Containers, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
SmartReach.io Customer Review
It is straight forward and easy to learn within a short period of time. The tools are intuitive and easy to set up as well.
CONSOccasionally I save over existing templates by accident . . . perhaps a warning window would solve this.
Reason for choosing SmartReach.io
I was looking for a product that would allow me to do B2B prospecting and this was the best option I found.
Alina
Verified reviewer
Marketing and Advertising, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great support and needed features only
My team and I really enjoy most of the features SmartReach provided and we decided to make it our main soft for email outreach. They are very economically priced when compared with the other tools in the market.
CONSIt was a little misunderstanding regarding the trial choice, but [SENSITIVE CONTENT] made his best to find the solution. Thanks for that :)
Flávio
Verified reviewer
Marketing and Advertising, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Very good opening rate
I've been impressed with the opening rate of the toll. Easy to use, to set up an to update.
PROSI've been impressed with the opening rate of the toll. Easy to use, to set up an to update.
CONSPrice, is a little be too much in my opinion.
Vendor Response
Thanks for the feedback. Our goal is to build tools that increase revenue, productivity and collaboration for businesses. We shall endeavour to consistently meet up to your expectations.
Replied August 2022
mickey
Financial Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
ease of use
I found the software useful, managing campaigns was/ is fantastic
CONSnot as pretty as other tools, i wish there was more of a "drag and drop feature"
Vendor Response
Thanks for the feedback. Our goal is to build tools that increase revenue, productivity and collaboration for businesses. We might not be pretty but we definitely pack a punch ;-)
Replied September 2022
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Smartreach review
Since day one working great like the war up process
PROSDeliverability, easy to use warm up process
CONSNothing yet all working well and updated
Vendor Response
Thanks for the feedback. Our goal is to build tools that increase revenue, productivity and collaboration for businesses. We shall endeavour to consistently meet up to your expectations.
Replied August 2022
Ryan
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Our One and Only Email Campaign Manager
Everything. SmarReach is everything we need for managing our email campaigns. Their support team is FANTASTIC. We have had many custom requests that they have immediately added into their software. They are always quick to respond.
CONSNothing. SmartReach does what its supposed to, and it does it very well.
John
Entertainment, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2022
SmartReach Review
SmartReach allowed me to collate, iterate and deploy email campaigns quite easily - so much so that I need more leads to work with!
CONSReport generation could be more accessible in retrieving and reviewing granular campaign performance data.
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Great
I reach my customers very quick and easy
PROSeasy to use and control my list very easily
CONSwhich email reach my customer and when ı can't follow