WalkMe

WalkMe is a cloud-based interactive guidance and engagement platform that helps service managers, user experience managers, and sales managers to manage customer experiences on company websites. The software helps drive customers to specific actions using automated tip balloons as part of the "Walk-Thrus" feature. These "Walk-thrus" can be played automatically, via a link in an email widget that allows customers to choose specific "Walk-Thrus," or by clicking a button embedded on a user's site. The feature also uses segmentation to change the display based on a client’s role, location and language. Users can also embed content into walkthroughs such as videos, articles and more. WalkMe enables users to customizes the look and feel of its features to adapt to ...