Our experience has been great. They don't help you a whole lot when it comes to API's and hooking things up to it though. That is an area for growth.

Barcode creation and inventory tracking.

The user interface is good but can be confusing if you have staff who aren't the savviest with tech.

Very usable product. Overall I am happy with the experience.

The inventory management portions are wonderful. Everything is tracked in real time. Lists of low stock items, soon to expire products, and other tracking metrics work well.

The search feature is lackluster at best, unusable at worst. The non-pro subscription does not let me customize hardly anything. With a university lab's research budget I cannot afford the extra $5,000 each year for customization. Most things are still doable, but having custom alerts, report templates, etc. would be nice. Not $5,000 per year nice though.

I like tracking system and also history ,receiving ,purchasing are very easy and comfortable.

everything is very easy and comfortable.

We are managing our inventory in a way that we can deploy it for our rental operation. Thanks to InventoryCloud's solid foundations we have been able to improve some of the very manual processes we had in the past.

For a cloud product, it is robust, quick to access and interface is friendly. Inventory and items do have a solid amount of information to them. History and transactions are recorder correctly. Improvements to scanning have helped streamline scanner usage.

Kitting does not work. Picture downsizing is too aggressive. Lack of picture export options. Reports require a lot of cleaning up after exporting. Lack of csv PO import. No field for landed costs on POs. Only one type of order available (no transfer or custom orders.) Serial auto creation is flawed, opens the door to duplicates in inventory.

It took me a little while to adjust to a new system, but it is worth the adjustment period.

It is reliable. I can export data to co-workers.

If there is a way to make corrections to PO numbers entered incorrectly, I don't know how to do it without completely removing the item(s) and re-entering.

For routine warehousing and inventory control functions, WASP contains about 85% of the functionality most companies would be looking for.

It's mostly self-contained. I completely about 85% of the functionality with the Program.

Number 1, software updates a a huge growing pain. Number 2, I personally with it was more of a CRM like experience, that could tie in thing like emails and notes. Number 3, lack of finer reporting details. If an items is edited with the edit page, their is no tracking regarding the previous data or whom made the edit.

its good but it needs to start implementing dashboards

I like a lot of the features that help with fixed assets and build reports around end of life

I hate how you cannot create dashboards

easy to setup and operator user friendly

I would like the application work using Domain AD

Ease of use, I can scan my items in and keep my inventory flowing

Sometimes it takes time to upload the new data when I'm in a rush

Relatively inexpensive system that is pretty powerful

Have not been able to easily integrate with Quickbooks. No connector.

We have tried many different inventory systems and tried creating our own to no success. It wasn't until we finally got serious about finding a solution and put it out to multiple people in our organization. The search begin and our AP in the back office, found Wasp. At first we were skeptical to paying such a fee for a service, that we had previously developed in house, but immediately in the product demo we knew this was going to be an incredible option for us. While we are still in the trial phase, I hope to do another review in 6 months,1 year, on and on, and speak to the high continuity of Wasp and their great customer service.

This software is user friendly for an industry that has a high turnover of inventory.

The app interface could be improved to be simpler for employees that are simply handling inventory in and out.

I like the amount of information it allows to fill in. It helps to find all the features of the product in one place.

I like the way it displays all the information on one page and generated reports from the very first transactions.

All the features are according to our needs but we do lack some training procedure for new clients or worker. Otherwise there is nothing wrong with the system.

I used InventoryCloud during the pandemic and then let our subscription lapse. I quickly found out that having this software makes life easier, so I renewed our subscription as soon as I could.

I really like the ease of use. I am not tech savvy so having software that is easy for me to use makes it even more important. I have very little time to give towards additional projects so the streamlined process that InventoryCloud gives me is wonderful.

This is a tough question because I don't use too many other cloud based technologies. I would have to say that the thing I like least is on my side. My team doesn't use this at all so picking up after them just takes time away from other projects.

My Overall experience with InventoryCloud is positive. It is well designed software with unique features.

1) It enables you to automate your warehouse operations using mobile scanners. Using mobile scanners helps you to eliminate manual work and reduce human errors. It also helps you to improve your efficiency and accuracy. 2) As it is a Cloud based solution you can access it from any system and you don't have to depend on particular pc or laptop. 3) It doesn't requires any installation, just login it and start work. 4) It helps you to streamline your all warehouse activities like inward, outward, storage, cycle count etc.

We are using it since several years and never faced any difficulties with it so far.

This experience has been horrible. We never received support from WASP as promised. We paid for WAS to train our team and help build our inventory system. This never happened and our money to this day was never refunded. We had to have one of our team members work countless hours recreating the system to work for what we needed it to do. WASP IT and Helpdesk were rude to get the system setup

This is a renewal, this software is not user-friendly. We had to renew until we can move our inventory to a new system.

This software did not meet our company's needs. The salesperson sold us the inventory system when it should have been that asset system. The help disk is worthless, they are rood and talk down to you.

It's been hit and miss. I think I liked the old Wasp product better. This is slow as heck, very hard to work within the constraints that are in there and really just a complete disappointment for me, going from old product to newer version. Why do we stay with it? Because we're in too deep at this point to get out.

We have enjoyed working with InventoryCloud's support team as they are always helpful, knowledgeable and available in a decent amount of time.

Unable to add manufacturers, vendors, etc. on "the fly." Instead I was told to open another window and create what I need. The old WASP had an area in the system that if something wasn't there, you could do a quick add. This program, newer and better supposedly, is unable evidently. Also, receiving orders and then trying to move them or remove them, etc., we have to wait for some-odd reason for all of the numbers to get through the system. Annoying and almost enough to make us not want the software anymore.

Overall, the software is good enough for smaller companies but I feel as companies grow they are currently out growing the usefulness of this software. Also, the customer support seems to be lacking, as we once had to wait an entire week to receive feedback on an issue due to the entire team being out of office. This was problematic for us and I would expect other businesses to feel the same way.

I enjoy that WASP is relatively easy to use. New users are able to navigate around the software and learn basic functionality quite quickly. This makes it helpful when having new members joining the team, and getting them up to speed on how processes work.

We do however experience a few "technical" issues that seem unnecessary and hinder us. For instance, we are constantly updating our products and item numbers, and not being able to delete old item numbers to replace with new ones is a hassle. Also, we've had some issues with deleting builds when "old items" are in them, causing builds to remain indefinitely open and clogging up the system.

Overall its been great. Its nice to use an ipad to look at everything and the scan readers really do save time.

The ability to adapt the entire system to what you need to utilize it with.

For transferring tools; you have to transfer each individual tool instead of adding multiple items at a time.

Overall, our experience has been positive. We use the software to track inventory at our main facility and at several customer locations. That's not exactly the designed use of the software, but it's worked well for us so far.

* Ease of use for our end users, interface is fairly simple and easy to train on.*Can allow/restrict access to individual menu items at a user level*Very minimal downtime

*Label/barcode creation is a little clunky. We were able to get what we needed, but it took some trial and error.*Inventory items can't be restricted to a certain location if they have a quantity of zero. We want some users to only be able to see the items in certain locations. Normally you can assign items to a location, but if the quantity in the system drops to zero, it will show up for all locations.

For user interface and features i will give it five star rating.

I most like it's feature of bundling and kitting which is still not available in most of the WMS yet. This feature is very helpful to manage luggage inventory. It also helps you to handle multi locations inventory from one place. It is well designed software to handle different types of inventory smoothly and efficiently.

We are using it since several years, i personally didn't faced any problems while using it.

It has a very easy to use gui that makes the entire software flow well. Integration was very straightforward, and the organization from the software is incredible.

If the software doesn't fit your business model because you are a niche company, customization is virtually impossible.

ease in maintaining the inventory levels.

The ease of transferring from an older system, as in entering all the new items and adjusting amounts.

You must remember the location of a product when 'adjusting'. Should show the locations and amount of items in each in a drop down if need be. Else you have to leave the adjust screen and go into another to find the location/s to choose from. Report modification is not easy, must have more training.

How it keeps track of everything easily.

Some of the reports are hard to figure out which is which.

The product Is difficult at first without training. But it does help us keep our inventory up to date

The difficult things that were not self explanatory

The ease of use and customizable settings are really helpful.

Customer support is very bad. Also the system is updated and there is no explanation for these new updates. The lack of not being able to mass edit items can be disheartening.