Woopra
About Woopra
Woopra Pricing
Starting price:
$999.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Woopra
1 - 5 of 13 Reviews
Paola
Verified reviewer
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2018
A complete tool with strong features and pricing bundles for every need
Mostly enjoyed the appconnect third-party integration, which enabled me to process information across segments of my choosing, create unique reports and consumer profiles, as well as gather data across different of platforms (such as e-mail, help desk, chat, and so forth). Other great features offered by this tool are the action triggering capabilities, report funneling, and the CRM integrations (I mostly used Marketo, Salesforce, and Zendesk). Data can be analyzed both from web and mobile, so that's another big pro for me.
CONSThe dashboard could have been more intuitive.The real-time analytics information is a great feature, but I was caught wondering at times if things were properly updating or not (no way to tell for sure).
Catania
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
My Experience With Woopra
The tool makes text analysis easy and has also great CRM features.
CONSUsing Woopra has been easy and no complication.
Madhav
Verified reviewer
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2018
Used to be good, the new UI update made it unintuitive for me
I can deep dive into customer activity. Funnels are super customizable. I set up a custom dashboard for myself in under 10 mins.
CONSThe new UI makes it very hard to find the data I need (probably because I'm so used to the old UI) It's not cheap. Support response time is slow.
Anonymous
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
A really good tool for customer journeys.
It is not that heavy on the end user (client side) and provides really good metrics out of the box. Also like the easy configuration of events that can be triggered from the client or the server side.
CONSTheir UI could get a facelift to improve the user experience. The pages seem slow, loading a different view takes longer than expected and although people are patient when they wait for such data it could definitely improve.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Can't do work without it.
I use this every day and can't imagine running the business without it. It drills down to the individual person level so you can really see what each user is doing.
CONSSome bugs still and it is down from time to time. Support is really helpful but not always fast. The switch from their old version to new version wasn't managed well.