Customer.io has many customizable elements to make very complex or very simple email flows. I appreciate how easy it is to use even for someone who isn't as familiar with marketing strategies.

Integration with a software product like ours is quite straightforward, and Customer.io offers a nice API for updating customer profiles and posting events for those customers.

Easy-to-use and intuitive email and marketing automation platform. Especially the ability to send out webhooks makes it very strong.

With enough money, Customer. IO is a good subscription to have.

I don’t find this product very easy to use but it’s one of the best so far I’ve used in the email automation space.

Found it very useful to send out multiple emails in a flow. Allows you to create a workflow through which you can plan the email sent to customers.

The UX/UI of the platform is perfect, definitely the best one we have among the e-mail senders we use.

Great to build and send automated campaigns. Can improve its usability in sending bulk emails.

A very useful tool for non-developer, tech-savvy marketers.

We needed a proper solution, so we compared a lot of companies, and Customer.io seemed to be the most reputable.

Minimal pre-packaged layouts; layout design requires knowledge of CSS. Lack of workflow cloning or replication creates unnecessary work.

There's a fine line between an eye-candy platform that scores low on customization and a fully fledged tool that requires constant support from a developer.

The two things that I use, their Newsletter builder and their Campaigns builder, they are splendid. The builder is clean and easy to use.

On top of it all, I love the price. Great value for the money.

An excellent tool for Automated Marketing campaigns and the product and support teams are extremely helpful.

The only negative i could see is that the application only allows you to send 50 emails at a time and for a large customer base this makes it more time consuming.

Customer.io walks that line gracefully, allowing me to control onboarding and loyalty processes and much more.

There are not many customization options. It is also limited to users that has large customer bases.

Perhaps its limited design options in some cases, but its automation is still high end.

IO's API to send out notification emails to our customers, I have a few things to say about its API. It is easy to use and predictable.

On top of it, customer support rocks. I was answered right away for every little question that came up, so I didn't feel alone while working to set everything to my requirements.

I liked that I could run my drip campaigns on this tool. The complexity of the drips could be managed.

The ability to view all emails that have been sent and to ensure they were received by the customer is a huge benefit to us.

The perfect platform to set up product-driven email communications with customers at scale.

The lack of a WYSIWYG editor for my marketing counterparts (tho I hear rumors this is coming) and event-based filters in my workflows.

A Great Marketing Automation Platform with an amazing support team.

The API is easy to use too, and makes it really easy to integrate with your app at a deep level. I couldn't imagine life without it.

The creating emails part does get tedious at times. The drag and drop builder isn't the easiest to use.

The UI is easy to use and the data inside has so far been very useful. We have a niche business that requires a fine amount of tuning to find the best persona to fit our business needs.

Very positive and the sales person I dealt with initially was really great to deal with.

Great value for money, in fact Leadiro has easily shown the best ROI on any of our marketing spend.

The price and the straight forward search capablities.

Fantastic - prompt customer support and very easy experience.

I was able to login for the first time and find everything I needed without any trouble. Great chat support as well.

Their interface was nice, but it didn't give me any existing leads.

Good and easy to use but would need to improve the search logic to make it fantastic.

Easy to use, great customer support, great bang for your buck.

There seems to be quite a few duplicates of personas within the data and the Salesforce conversion isn't without it's problem.

The associate that did the demo was very friendly and helpful without being pushy or following up too much after our initial call like other companies do.

Irrelevant leads, i would avoid buying leads from them.

Overall it is a good product. The email addresses are accurate and up to date.

The navigation on the site is great, and the filtering options were exactly what I needed to get to a level of specification that made sense for the leads I was looking for.

Great experience overall, I expect their data base to grow and become a market leader.

US Dollar

Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meaningful messages across all channels, including email, in-app, push, SMS, and webhooks. Today, 7500+ brands trust their messaging needs with Customer.io. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2023 Inc. 5000 list.

LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Customer Surveys

Multi-Channel Marketing

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Subscription Management

Drip Campaigns

Multi-Campaign

Customer Database

Customizable Fields

Campaign Scheduling

Template Management

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Email Templates

Subscriber Management

Email Distribution

Contact Management

Customer Experience Management

Content Management

Lead Management

Email Marketing

Mobile Access

List Management

Real-Time Data

Click Tracking

Multi-Channel Communication

Marketing Automation

Social Media Integration

Customizable CTAs

Workflow Management

Email Management

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

SMS Marketing

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Customizable Templates

WYSIWYG Editor

Image Library

Conversion Tracking

Multi-Language

Mobile-Optimized Email

Real Time Reporting

Customizable Branding

Behavior Tracking

Reporting/Analytics

Contact Database

Mailing List Management

Campaign Analytics

Lead Qualification

Drag & Drop

Autoresponders

Customer History

Tagging

Content Creation

Third-Party Integrations

Campaign Management

Multivariate Testing

SMS Messaging

Push Notifications

Device Targeting

Data Synchronization

Data Connectors

Data Integration

Multiple Data Sources

Match & Merge

Data Security

Secure Data Storage

Visual Notifications

Real-Time Notifications

Automated Scheduling

Notification Scheduling

Web Notifications

App Notifications

SMS Notifications

Visual Workflow Management

Notification Editor

Personalization

Customer Journey Mapping

Process/Workflow Automation

Data Capture and Transfer

Compliance Management

GDPR Compliance

Preview Functionality

HTML Editor

Customer.io offers the following business plans:

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Customer.io

Live Online

Webinars

Documentation

Videos

Klarity® - Save time with One-Click Prospecting™.

Klarity is B2B marketing and sales prospecting tool for building, sharing and saving contact lists for outreach and lead prioritization. Allowing you to build and view prospect lists with varying levels of features with real-time data enrichment with Confirmed Connect ™ resulting in reduced cost and connections with up to 95% email accuracy. 

The best prospecting tools are backed by data cleaning and enrichment processes that ensure the contacts you end up with are valid and reachable. 

As of the beginning of 2023, we have over 88,000,000 contact records in our system from over 1.5 million companies worldwide. 

Our goal is to be the industry leader regarding data accuracy. If we fail to reach that goal on a file you export from our system, we have policies in place to refund for those records. 

DemandScience has developed a Chrome extension that connects to Klarity when you are browsing profiles on LinkedIn. Simply click the widget and it will pull information directly from our database. This will unlock additional details about the person’s profile you are viewing including contact details they may not have included on their profile.

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