All IPinfo Reviews
1-25 of 30 Reviews
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Jesse
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Everything I could want in an IP data provider!
The support have been super responsive to all our needs.
PROSI love the company data endpoints. So powerful and data rich.
CONSI don't really have anything negative. The API is simple and easy to understand.
Scott
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
IPinfo - the best IP data service
My experience has been nothing but positive.
PROSMy favorite feature is how I can pull the data I need in real-time instead of downloading a file that is out-of-date as soon as it is fetched. I also like the way it identifies ISPs and organizations which makes it easy for me to create filters to see the data I want.
CONSI really don’t have any negative feedback.
Reasons for switching to IPinfo
Lower cost and better features.
George
Utilities, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2021
It reverse an ip to a domain
I like that it helps reverse an IP to a domain. What I'm looking is mostly businesses.
CONSI get to pay for a lot of ISP and bot traffic which is not ideal. I only get 20% of real businesses the rest is ISP but is ok for now.
Steve
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2021
CatechismClass.com Review of IPinfo.io
Always good with quick responses.
PROSWe use this mainly for security purposes, to look-up unknown IPs to us to determine whether or not to allow them to continue into out site. A simple cURL script with json response provides all that we need per hit.
CONSThe recent change in the dashboard has made a visit to IPinfo.io itself more confusion that it had been before. Sometimes we find that the mapping of IPs are slightly inaccurate-- ex. my own IP which is in Levittown, PA often shows up in Trenton NJ.. a mile away but in the incorrect State and Zipcode.
Reason for choosing IPinfo
At the onset we were offered a wonderful discount while the company was in it's founding stages.. that has continued even until today and makes a difference to us since we have an extremely limited budget.
Patrick
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Long time user, very happy
We were in a pinch to identify and score traffic for security, mostly spammers from overseas. I reached out to ipinfo and we were running in less than a day. We have never had to change anything about our implementation, only take advantage of new features if we want to. That is the essense of the best infrastructure software - easy, well documented, great support if we need it, stable APIs.
PROSSuper easy to implement, dial-tone reliable, and they keep adding new features but honoring our original agreement
CONSReally nothing to improve, it feels like a shill review but I work with a lot of vendors and IPinfo is top tier
Reason for choosing IPinfo
They made it an easy choice - a managed reliable service for less that we could initially implement it ourselves, not to mention maintain over the years as the network intelligence landscape changes
Craig
Online Media, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Most accurate source available
They have been great and very easy to deal with. Upfront pricing model and high availability.
PROSIP location data changes all the time and IPinfo has the best data of all the sources we have tested by a fair margin. We depend on this service and it has not had an outage since we started using it over 2 years ago.
CONSIt meets our needs so I don't see any cons
Reason for choosing IPinfo
Better and more consistent data
Guilherme
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Locate with certanty
I like the way I can use IpInfo, It is extremely easy to use, jus ttype the IP in the box and all information is there. Even if the IP is behind a VPN, IpInfo can detect VPN IPs
PROSIt always has the database up to date, it has never failed on me.
CONSIt does not have abuse report system. It would be nice to know about previous searches and community rating.
Johanna
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Easiest IP Detection API
The biggest thing for me and my team, was ease of use. The API was super simple to integrate into the application we were creating and had no trouble at all.
CONSI don't like that I can't think of anything bad about this product/service.
Reason for choosing IPinfo
No
Dylan
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Hassle Free
The ease of use saves us a lot of time building out our own solution. It is used every day to power experiences for thousands of our users and is very reliable.
PROSVery easy to setup, reliable API, been using for years without issue.
CONSMore backend reporting could be helpful.
Clinton
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Fast and Easy to implement
We use IPInfo to monitor visits to client websites and to identify who is visiting the site. The IPInfo API enables us to achieve this goal relatively easily and to integrate the visitor information with other visit intelligence to produce a very useful package.
PROSEasy to implement and the speed is very good. The customer service is excellent and the team helped us to get started.
CONSI am not sure that the accuracy of the data can’t be improved.
Reason for choosing IPinfo
N/A
Chriztina
Apparel & Fashion, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Customized Messages to Visitors
Once we got on a paid plan, IPinfo has worked seamlessly. Been trying to think of other ways to use the features.
PROSI have a "countdown to free shipping" message on the cart pages of my website. I use IPinfo to make sure the correct message is displayed based on the visitors location.
CONSWhen I was on the "free" option, the "countdown to free shipping" message was intermittent. Sometimes it would work, sometimes it didn't. It was most likely because we exceeded the amount of daily requests but I didn't have access to the admin at the time.
Reason for choosing IPinfo
The Apps on the Shopify AppStore were "off brand" and didn't feel right for my website. By making custom code instead, and using IPInfo, I was able to keep my site looking exactly how I wanted. I'm super stoked with the messaging now and I do believe it has helped "up" my AOV for USA and Canadian Orders.
Aivar
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Very useful service and amazing customer support - stability could be a little better
Amazing support that is always willing to help you out, top-notch quality, stability is good enough for my use. Overall, probably, the best choice, but you might need some fallback.
PROSEasy to deploy and robust API Almost always latest, up to date data Low mistake/"dirty data" rate Ability to test it out thoroughly before paying anything
CONSService is unavailable a bit too often (up to 30-60 minutes each month) Could be a deal-breaker for live use where it is mission-critical
Reason for choosing IPinfo
I have tested out multiple services, and IPinfo was one of the best when it comes to data quality. They were also willing to accommodate my request for a non-standard plan.
Sara
Apparel & Fashion, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Love IPinfo!!
Awesome product! Easy to use, install and manage. Great reporting features included.
PROSEasy to use, install, manage. It exceeded the needs we had and it works perfectly!
CONSWe have not yet encountered any issues or reasons to add to the con list. We have been using IPinfo for almost 12 full months at the time of this review.
Reason for choosing IPinfo
We are a small company working with limited budget. IPinfo solved an issue we faced at a relatively inexpensive cost versus other applications. Highly recommend!
Chaithanya
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Dependable
Easy to Integrate. Very good documentation for all languages.
CONSResponse times can be much faster and analytics forecasts will be helpful.
Andreas
Human Resources, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Pretty good service but privacy concerns
It does exactly what is expected. The service just works without any problems.
CONSHere in europe it is very hard to argu that I am allowed to use this service with respect to GDPR laws.
Reason for choosing IPinfo
The alternatives had a lower performance and less information about an address.
Jake
Marketing and Advertising, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Marketing Analytics
It was very easy to integrate into our sites and the results were exactly what we were looking for.
PROSThere are two things that stand out about IPinfo, its cost and its ease of integration into our sites.
CONSI have found no cons with this product, it does exactly what it is supposed to do.
Vikram
Market Research, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2021
IPINFO
Good to trace the IP location while syncing with Google.
CONSStill need user friendly which is not happening
Xander
Leisure, Travel & Tourism, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed August 2021
Geo IP for country code selection
the service was easy to inplement as the country code select component supported ipinfo services.
CONSat this stage it does the job as expected so no cons so far
Reason for choosing IPinfo
direct support in existing component
Mike
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed August 2021
Solid product
Customer analytics
PROSSimple API and good data, dashboard provides useful info
CONSI can't think of much, other than perhaps price reductions for searching the same address multiple times in a window of time
Roland
Banking, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Top Geolocation
The IP to Geolocation functionality is satisfying our needs!
CONSNothing. My Needs are fulfilled! Everything is ok!
Reasons for switching to IPinfo
Old Product to expensive and needed dedicated service which was EOL!
Darcy
Telecommunications, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2021
Ip information
We use it for security purposes
PROSIt is accurate. We get the results we require to solve our problems
CONSNo cons at this moment. It does what we expected
Reason for choosing IPinfo
It works
Reasons for switching to IPinfo
It works
Marko
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Range of QUALITY products
Fair honest and modern company.
PROSThe quality products/services they offer. The ease. The support.
CONSThere is absolute nothing to dislike, everything is perfectly made.
Craig
Computer Games, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great experience for our use case
When a friend and I needed to scale our project, one of our first concerns was with acquiring high-quality IP data. We run a Discord-powered game needed a way to validate the IP geolocation and privacy data (if using a VPN or not) for hundreds of thousands of users, for the purpose of improving our cheat-detection methods. As full disclosure, I'm formerly part of the IPinfo team but have been completely uninvolved for over a year now. My experiences with my colleagues and the product are what led me to return as a customer.
PROSIPinfo was everything we expected it to be: easy to implement, accurate, and thorough. We have all the IP address data we'll ever need, and the uptime is fantastic.
CONSWe've yet to have any issues with the API.
Brock
Food Production, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2021
Quick and Easy. Reliable
Super reliable and always is up and running.
CONSNothing. Works as needed without issues.
BENJAMIN
Retail, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
THE ROCK
VERY SOLID. I AM DEBATING ON CONTINUING TO PAY FOR THE SERVICE AS THERE ARE OTHER APPLICATIONS THAT ARE MORE ACCESSIBLE WITH OTHER BROWSERS BUT THEY DON'T PROVIDE THE INFORMATION THAT IPINFO DOES.
PROSCONSISTENT, RELIABLE, & PROVIDED THE CORRECT INFO
CONSHAD TO GO TO THE WEBSITE. NO CHROME EXT.