I have been very impressed with the service that the team provides for Acceptance Rentals needs.

You do not need to have an IT person in-house to complete the integrations whick is why I love 3CLogic product/service.

When I have asked for enhancements or features, they have all come at a ridiculous price, even some that I would consider 'fixes' more than 'features.

I have complete confidence that 3CLogic will continue to implement the latest features and continue their amazing support to help my Contact Center grow.

The 3CLogic technology is powerful and works well. I have had excellent service from their tech support staff, too.

I most dislike the inability to utilize more than one SMTP server for automated emails (based on result code/disposition), even when across projects that have nothing to do with each other.

The customization of reports and ease of login to the cloud-based system from any location is an advantage.

I've used about five other CRM/Dialer systems, and can tell you that none of them are perfect. What attracted me to 3C was the fact that they offered integration for my current CRM.

3CLogic was able to not only replace the functionality of our previous system while improving reliability and support, but they have added additional functionality as well - all at a lower cost.

They take the extra time to help us understand the issue and assist us in learning things about the system that we are not aware of.

Always available and willing to help for as long as needed. Amazing robust product for a better price than similar products.

Overall we are very pleased and would recommend switching to this system if you haven't already.

All in all, I recommend 3CLogic. If you have an open API CRM like Salesforce or Sugar, 3CLogic is an excellent choice.

It really keeps my team member on their toes with the easy user friendly reporting system.

The user interface of the administrator portal is goodl it's very intuitive. Our agents like the client portal, as well.

There are so many issues - from caller id not working to leads not being recognized to the unexplainable. It's just been a horrible experience.

Good connections and sound quality. Did I say that customer service is amazing.

They are always willing to help and also teach me to help in the future. The ticketing system is very easy to use and is promptly responded to and updated.

I have been happy with this software and would recommend it to others.

The best! really great product easy to use with a amazing staff behind it for customer support.

Through a referral we were turned onto 3C Logic about 18 months ago. What a positive experience, from the technology to the superb and prompt US based customer service.

Two-ish years later and that is still true--the tech support as well as our account rep are really great, very quick to respond to our issues and dedicated at solving them.

It's a lot of work to change, requiring training and other obstacles, but their solution is so poorly designed that I have no choice.

They are extremely helpful and if they cannot assist they immediately escalate the issue to get the problem solved in a very timely manner.

We are a recruitment agency specializing in virtual assistants. I've been using it for the past 4 months and I have to say it's an excellent tool that really is helping my team to be efficient.

Most of them have been difficult to work with and have poor or almost non-existent customer service. Then we discovered 3C Logic.

The software has been really easy to use and learn. There have been a few things that took some time to figure out, but the 3C team has been extremely helpful.

Following implementation, 3CLogic has continued to work with us to develop additional capabilities and automation. Their customer support is fast, knowledgeable and effective.

Running a large call center we have tried many other cloud contact services. Needless to say, most all were a disaster and had a negative impact on our business.

The 3CLogic system is very user-friendly and functional. Our case manager has been wonderful going through everything with us, helping us understand how to best use the system to our advantage.

I have started using Miro during my company's ideation and analysis sprints. It is a very easy to use and makes collaboration very enjoyable and effective for the team.

Clean: just what you need, where you need it. Collaborative: you can easily integrate your teammates.

I like that it gives you the freedom to do whatever you like with the space.

Good for brainstorming and team working and collaboration and community based.

Responsive and beautiful. It's not only visually pleasing, it's the best app to do personalized boards and diagrams.o.

The best benefit is getting to visualize what I can't explain in words. It helps me as a UX writer.

Some interaction design in this software is very difficult to use, specially the font and color. Artboard works in a unique (and bad) way.

Video and voice options related to mapping software  are probably the best value for money at the moment on the market.

Easy to use, costomizable and regularly updated with new features. This software is essential for any professional who has to organize online cooperative events and workshops.

Intuitive interface, ability for multiple members at various locations to watch & use in real time, attentive, responsive support team.

The ability to customise the boards to suit the individual projects has been of great benefit to the design process and outcome.

If you don't lock the sticker or frames, you can mess it up. The copy and paste process for images take so long occasionally.

Their templates are awesome as well, along with their interface being aesthetically pleasing, it's one of my favorite tools I use as a designer.

We also have frames for our team charter, our useful links, next years budget requirements and a free whiteboard frame for notes and mind maps.

The templates are great, it's easy to customize and edit. But being able to share with the team and present with everyone collaborating on the same screen is fantastic.

Helps us to collaborate in many different things like  creating a business plan and build the investment deck. Has many and useful features.

Some of the shortcuts are confusing, but you'll soon get over it.

I belive one of  mystudents were involved in the project process because, Miro was so fun to work. My classes are more fun with it if I am in trial mode.

Great experience, with really good design and almost perfect sensation of a physical board.

Drag of notes in kanban board or brain wiring template is not smooth as it snaps to wrong board. Idea voting can be an option that can be introduced.

The templates, infinite canvas, sharing ability, and live editing are all fantastic features. Brainstorming projects has never been this fun.

Hand Writing is Too too Good and just like how u write on ur Note book. Customer Support fantastic.

The plugins and integrations that keep getting better every day are something to admire, tbh. So generally Miro is a product worthy of a standing ovation.

I enjoy using the tool a lot - it's fun, intuitive, and easy to use. My daughter needed to make a school presentation & I showed her Miro which she picked up and ran with immediately.

Ease of use is stunning. It's so cool how native is your experience with the editor - they detect the touchpad and optimize editing for that.

Great inbuild templates available for any kind of flow chart or creating diagram. Great export methods of the dashboards which can be easily shared between the Team.

The inability to read the whiteboards offline in the apps.

They have great customer support as well, I needed their help only one and they've been extremely helpful.

Super easy onboarding, because it is very user friendlich and intuitiveAccess to great templates from miro or the community of users.

Some integrations are missing. Sometimes, we get zoomed out a lot and have to search for the content of the board.

When our CEO introduced miro I was quite hesitant, but then started to use it to document our system architecture.

It's been such an easy and effective way to create charts just like I would want to on a whiteboard. I would absolutely recommend it.

Our company is pretty satisfied with Miro. It's a good tool for mapping out certain processes.

US Dollar

3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Salesforce, SAP, and MS Dynamics. With deployments on five continents serving Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, SMS, and speech analytics.

LongDescription

Employee Management

Call Transfer

Text Analysis

Lead Capture

Performance Management

Customizable Reports

Activity Tracking

Real-Time Monitoring

Sentiment Analysis

IVR/Voice Recognition

Automatic Call Distribution

Agent Interface

Auto-Dialer

Blended Call Center

Communication Management

Customer Database

Call Recording

Call Logging

Customizable Fields

Collaboration Tools

Automated Routing

On-Demand Recording

Call Center Management

Progressive Dialer

Template Management

Call List Management

Call Routing

Self Service Portal

Text to Speech

Recording

Outbound Call Center

Lead Management

List Management

Multi-Channel Data Collection

FCC Compliance

Call Scheduling

Performance Metrics

Inbound Call Center

Call Scripting

Training Management

Multi-Channel Communication

Queue Management

Social Media Integration

Real-Time Notifications

Workflow Management

Predictive Dialer

Real Time Updates

Email Management

Campaign Specific Caller ID

Event Triggered Actions

Activity Dashboard

Computer Telephony Integration

Reporting & Statistics

Predictive Analytics

Real-Time Chat

Customizable Templates

Dashboard

Manual Dialer

FTC Compliance

Alerts/Escalation

Customer Engagement

Reporting/Analytics

Monitoring

Automatic Lead Distribution

Workforce Management

Drag & Drop

Call Monitoring

Archiving & Retention

Live Chat

Campaign Management

Virtual Assistant

Search/Filter

Real Time Analytics

Surveys & Feedback

Access Controls/Permissions

SMS Messaging

Single Sign On

Voice Mail

Rules-Based Workflow

Call Disposition

Data Import/Export

VoIP

Call Queues

Answering Machine Detection

Real Time Data

Voicemail Transcription

Phone Key Input

Call Reporting

Role-Based Permissions

Call Conferencing

Caller ID

Visual Analytics

Alerts/Notifications

Data Visualization

Real Time Reporting

Conferencing

Power Dialer

Prioritization

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

3CLogic

In Person

Live Online

Documentation

Videos

Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

Miro enables distributed teams to come together to synthesize information, clarify complex ideas, and make decisions faster. 

On a Miro Board, teams develop strategy, design products and services, and manage complex workflows all throughout the innovation lifecycle. When you look at a Miro Board, you can see hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information. 

Miro includes a full suite of capabilities designed for innovation including diagramming, real-time data visualization, workshop facilitation, and built-in support for common product development processes, including agile practices like estimation and retrospectives. 

Miro AI extends Miro's capabilities, with AI-driven mapping and diagramming, clustering and summarization, and content generation. 

Today, more than 50 million users in 180,000 organizations, including Nike, Ikea, Deloitte, WPP, and Cisco, depend on Miro to improve product development collaboration, to speed time to market, and to make sure that new products and services deliver on customer needs.


Desktop Interface

Commenting/Notes

Engagement Tracking

User Research Analysis

Milestone Tracking

Whiteboard

Bar Chart

Project Workflow

Multi-board

Messaging

User Management

Status Tracking

Visual Workflow Management

Meeting Management

Prototype Creation

Release Planning

Visual Modeling

Idea Management

Organizational Charting

Presentation Tools

Miro offers a free and premium plans starting at $10 per user per month (or $8 per user per month for annual billing). 

Miro offers a free account with 3 editable boards and unlimited team members. Our paid premium plans offer extended features such as unlimited boards, private board sharing, unlimited external board viewers and commenters, advance attention management, custom templates, Single Sign-On, integrations to your favorite tools and more.

Custom enterprise pricing is available as well.

3CLogic vs Miro

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