I have started using Miro during my company's ideation and analysis sprints. It is a very easy to use and makes collaboration very enjoyable and effective for the team.

Clean: just what you need, where you need it. Collaborative: you can easily integrate your teammates.

I like that it gives you the freedom to do whatever you like with the space.

Good for brainstorming and team working and collaboration and community based.

Responsive and beautiful. It's not only visually pleasing, it's the best app to do personalized boards and diagrams.o.

The best benefit is getting to visualize what I can't explain in words. It helps me as a UX writer.

Some interaction design in this software is very difficult to use, specially the font and color. Artboard works in a unique (and bad) way.

Video and voice options related to mapping software  are probably the best value for money at the moment on the market.

Easy to use, costomizable and regularly updated with new features. This software is essential for any professional who has to organize online cooperative events and workshops.

Intuitive interface, ability for multiple members at various locations to watch & use in real time, attentive, responsive support team.

The ability to customise the boards to suit the individual projects has been of great benefit to the design process and outcome.

If you don't lock the sticker or frames, you can mess it up. The copy and paste process for images take so long occasionally.

Their templates are awesome as well, along with their interface being aesthetically pleasing, it's one of my favorite tools I use as a designer.

We also have frames for our team charter, our useful links, next years budget requirements and a free whiteboard frame for notes and mind maps.

The templates are great, it's easy to customize and edit. But being able to share with the team and present with everyone collaborating on the same screen is fantastic.

Helps us to collaborate in many different things like  creating a business plan and build the investment deck. Has many and useful features.

Some of the shortcuts are confusing, but you'll soon get over it.

I belive one of  mystudents were involved in the project process because, Miro was so fun to work. My classes are more fun with it if I am in trial mode.

Great experience, with really good design and almost perfect sensation of a physical board.

Drag of notes in kanban board or brain wiring template is not smooth as it snaps to wrong board. Idea voting can be an option that can be introduced.

The templates, infinite canvas, sharing ability, and live editing are all fantastic features. Brainstorming projects has never been this fun.

Hand Writing is Too too Good and just like how u write on ur Note book. Customer Support fantastic.

The plugins and integrations that keep getting better every day are something to admire, tbh. So generally Miro is a product worthy of a standing ovation.

I enjoy using the tool a lot - it's fun, intuitive, and easy to use. My daughter needed to make a school presentation & I showed her Miro which she picked up and ran with immediately.

Ease of use is stunning. It's so cool how native is your experience with the editor - they detect the touchpad and optimize editing for that.

Great inbuild templates available for any kind of flow chart or creating diagram. Great export methods of the dashboards which can be easily shared between the Team.

The inability to read the whiteboards offline in the apps.

They have great customer support as well, I needed their help only one and they've been extremely helpful.

Super easy onboarding, because it is very user friendlich and intuitiveAccess to great templates from miro or the community of users.

Some integrations are missing. Sometimes, we get zoomed out a lot and have to search for the content of the board.

When our CEO introduced miro I was quite hesitant, but then started to use it to document our system architecture.

It's been such an easy and effective way to create charts just like I would want to on a whiteboard. I would absolutely recommend it.

Our company is pretty satisfied with Miro. It's a good tool for mapping out certain processes.

Easy to use and I was able to integrate with another software so Its almost fully automated. Helped us increase google reviews.

Gave our company a competitive edge. Our customers love getting information about the technician who will be coming into their homes.

I really don't have any Cons. Someone could say the price is a little high, but I'd have to disagree for the value it brings.

I love how Pulse M helps us to build our positive reviews on google, FB, and our website. If a customer is unhappy we are notified so we can reach out to remedy the problem.

Having PulseM in your arsenal makes beating The Joker, The Riddler and The Penguin as easy as pie. When we were investigating this type of software/service we were very thorough.

What is even more impressive is that this is during a pandemic. I can only imagine how many more reviews our Batcave would have received if we were not in a pandemic.

I like the picture and description sent to our customers as our techs are on their way. This is very helpful in the Baltimore/DC Metro area especially during COVID times.

We spoke with other customers, ran demos of other software and had tests done with our customers to find which was the easiest for them to use. PulseM was by far the best option out there.

We get more reviews and it helps boost our google rating. We are happy with it overall.

PulseM gives us a cost-effective way to communicate with our customers and gives them an easy way to leave us feedback.

Very poor would not recommend to anyone. They have charged us $530 a month for over a year and promised to cancel our service since they did not meet the expectations they promised.

Overall we have increased our online reputation and we consistently have reviews coming in from our teams. The results are worth every penny spent.

The scoring a leaderboard, we really don't use it because it is confusing and a bit complicated.

The fact it integrates with Service Titan so well is a 10 for us and makes it so it is easy for every customer to get touched with a question of, How did we do for You.

Also, navigation on the webapp can be difficult.

Overall positive, and, again, a HUGE part of this is how quickly support staff responds to any issues we have.

If a technician does not have a profile created on Pulse M, it still sends out a generic message.

It asks for the review & makes it super simple for the customer. Then we have all of the information that's been gathered to improve our customer service.

The set up is a bit confusing at times. It is hard for to remember all of the features that PulseM offers.

I like it because it's user friendly and the ream was great helping me set it up.

The ease of use and it’s Integration. Very easy to collect the information.

I forget how to change things from one time to another. That I have to write more on this review than I have time for.

Being able to have our customers write reviews is most helpful.

PulseM helped us get honest feedback from all of our customers and build our online reputation to allow natural traffic to flow to our Google My Business and company website.

We chose it because of its texting ability AND having NPS scores is extremely important to our President. And kept it because of the ease of use and integration with Service Titan.

If we have ever had any issues, they were prompt to help and respond. We love the charts that they provide for our teams so they can see their rankings.

The features of the review management is worth its weight in gold for service companies like  that use a great base of review to help generate more business as well as retain current customers.

I love that you can message multiple customers at the same time with ease.

Sometimes it is difficult to make sure PulseChecks aren't being sent to the right people or the amount of times they get the text/email.

Easy to use and quick to send out - we get responses right away from customers and dont have to chase down the reviews.

The review feature has allowed me to ensure our customers are satisfied and gives them an opportunity to post them publicly.

Can't think of one thing that we dislike about pulseM.

Best software for generating Google reviews. Love that it integrates with our website.

US Dollar

Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

Miro enables distributed teams to come together to synthesize information, clarify complex ideas, and make decisions faster. 

On a Miro Board, teams develop strategy, design products and services, and manage complex workflows all throughout the innovation lifecycle. When you look at a Miro Board, you can see hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information. 

Miro includes a full suite of capabilities designed for innovation including diagramming, real-time data visualization, workshop facilitation, and built-in support for common product development processes, including agile practices like estimation and retrospectives. 

Miro AI extends Miro's capabilities, with AI-driven mapping and diagramming, clustering and summarization, and content generation. 

Today, more than 50 million users in 180,000 organizations, including Nike, Ikea, Deloitte, WPP, and Cisco, depend on Miro to improve product development collaboration, to speed time to market, and to make sure that new products and services deliver on customer needs.


LongDescription

Desktop Interface

Commenting/Notes

Engagement Tracking

User Research Analysis

Milestone Tracking

Whiteboard

Bar Chart

Project Workflow

Multi-board

Messaging

Surveys & Feedback

User Management

Status Tracking

Visual Workflow Management

Meeting Management

Prototype Creation

Release Planning

Visual Modeling

Idea Management

Organizational Charting

Presentation Tools

Due Date Tracking

Time Tracking

Document Storage

Access Controls/Permissions

Activity Tracking

Process Change Tracking

Screen Capture

Activity/News Feed

Video Chat

Templates

UI Prototyping

Charting

Progress Tracking

Mockup Creation

Workflow Configuration

License Management

Publishing/Sharing

Task Scheduling

Real Time Editing

Change Management

Marketing Calendar

Single Sign On

UX Prototyping

Project Planning/Scheduling

Strategic Planning

Project Management

Task Planning

Gantt/Timeline View

Real Time Synchronization

Product Roadmapping

Knowledge Management

Mind Maps

Communication Management

Brainstorming

Feature Library

Asset Sharing

Resource Management

No-Code

Calendar Management

Agenda Management

Collaboration Tools

Design Templates

Interactive Elements

Network Diagram

Assignment Management

Project Scheduling

Template Management

Scheduling

Data Import/Export

Dependency Tracking

User Journeys

Process Modeling & Designing

Graphical Data Presentation

Action Item Tracking

Media Planning

Diagramming

Audio Calls

Ideation

Retrospectives Management

Asset Library

Content Management

Notes Management

Sprint Planning

Revision History

Document Embedding

Screen Sharing

Mobile Access

Planning Tools

Meeting Room Booking

Meeting Preparation Tools

Requirements Management

Idea Ranking

Data Security

Discussions/Forums

Multi-Department/Project

Agile Methodologies

Issue Management

Supports Scrum

Miro offers a free and premium plans starting at $10 per user per month (or $8 per user per month for annual billing). 

Miro offers a free account with 3 editable boards and unlimited team members. Our paid premium plans offer extended features such as unlimited boards, private board sharing, unlimited external board viewers and commenters, advance attention management, custom templates, Single Sign-On, integrations to your favorite tools and more.

Custom enterprise pricing is available as well.

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Miro

Live Online

Webinars

Documentation

Videos

pulseM is a reputation management software designed to help businesses handle and analyze customer service interactions. The platform enables managers to share details regarding upcoming appointments with customers via automated text messages.

Administrators can request and collect feedback from clients across various social networking channels on a unified interface. pulseM allows teams to connect with website visitors via live chat functionality and automatically send service reminders. Additionally, supervisors can send technicians’ profiles including photos, videos, biographical information and more to clients.

pulseM lets stakeholders manage competitor review analysis, teams, gamification and rank tracking on a centralized dashboard. Pricing is available on request and support is extended via phone, chat, email, knowledge base and an online contact form.

Real Time Analytics

Text Analysis

SMS Messaging

Sentiment Analysis

Review Generation

NPS Survey Structure

Multi-Location

Customer Experience Management

Review Notification

Social Media Monitoring

Real Time Data

Performance Metrics

Multi-Channel Communication

Social Media Integration

Real-Time Notifications

1 technician: $99/mo - Up to 3 technicians: $249/mo - Up to 7 technicians: $399/mo - Up to 15 technicians - $799/mo - Up to $30 technicians: $899/mo - 30+ technicians: Quote 

*Plus a one-time setup fee

Miro vs pulseM

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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