I have started using Miro during my company's ideation and analysis sprints. It is a very easy to use and makes collaboration very enjoyable and effective for the team.

Clean: just what you need, where you need it. Collaborative: you can easily integrate your teammates.

I like that it gives you the freedom to do whatever you like with the space.

Good for brainstorming and team working and collaboration and community based.

Responsive and beautiful. It's not only visually pleasing, it's the best app to do personalized boards and diagrams.o.

The best benefit is getting to visualize what I can't explain in words. It helps me as a UX writer.

Some interaction design in this software is very difficult to use, specially the font and color. Artboard works in a unique (and bad) way.

Video and voice options related to mapping software  are probably the best value for money at the moment on the market.

Easy to use, costomizable and regularly updated with new features. This software is essential for any professional who has to organize online cooperative events and workshops.

Intuitive interface, ability for multiple members at various locations to watch & use in real time, attentive, responsive support team.

The ability to customise the boards to suit the individual projects has been of great benefit to the design process and outcome.

If you don't lock the sticker or frames, you can mess it up. The copy and paste process for images take so long occasionally.

Their templates are awesome as well, along with their interface being aesthetically pleasing, it's one of my favorite tools I use as a designer.

We also have frames for our team charter, our useful links, next years budget requirements and a free whiteboard frame for notes and mind maps.

The templates are great, it's easy to customize and edit. But being able to share with the team and present with everyone collaborating on the same screen is fantastic.

Helps us to collaborate in many different things like  creating a business plan and build the investment deck. Has many and useful features.

Some of the shortcuts are confusing, but you'll soon get over it.

I belive one of  mystudents were involved in the project process because, Miro was so fun to work. My classes are more fun with it if I am in trial mode.

Great experience, with really good design and almost perfect sensation of a physical board.

Drag of notes in kanban board or brain wiring template is not smooth as it snaps to wrong board. Idea voting can be an option that can be introduced.

The templates, infinite canvas, sharing ability, and live editing are all fantastic features. Brainstorming projects has never been this fun.

Hand Writing is Too too Good and just like how u write on ur Note book. Customer Support fantastic.

The plugins and integrations that keep getting better every day are something to admire, tbh. So generally Miro is a product worthy of a standing ovation.

I enjoy using the tool a lot - it's fun, intuitive, and easy to use. My daughter needed to make a school presentation & I showed her Miro which she picked up and ran with immediately.

Ease of use is stunning. It's so cool how native is your experience with the editor - they detect the touchpad and optimize editing for that.

Great inbuild templates available for any kind of flow chart or creating diagram. Great export methods of the dashboards which can be easily shared between the Team.

The inability to read the whiteboards offline in the apps.

They have great customer support as well, I needed their help only one and they've been extremely helpful.

Super easy onboarding, because it is very user friendlich and intuitiveAccess to great templates from miro or the community of users.

Some integrations are missing. Sometimes, we get zoomed out a lot and have to search for the content of the board.

When our CEO introduced miro I was quite hesitant, but then started to use it to document our system architecture.

It's been such an easy and effective way to create charts just like I would want to on a whiteboard. I would absolutely recommend it.

Our company is pretty satisfied with Miro. It's a good tool for mapping out certain processes.

And there are different players for different recording formats. The drop-down panel can sometimes be very annoying for screen sharers.

Yet find anything that I like most about this software.

With that version, it is not possible to edit regular communication. I find that if I discover an error, or need to change information I send out, I have to delete it.

I attribute our success, and continued positive path moving forward to our utilization of Webex. Without it, our communication would become more difficult, break down, and cause negative work flow.

The ease with which we are able to see at a glance our customers overall feeling about our brand.

It is user friendly and if i ever do need assistance i get email responses in a timely manner.

It was a little difficult at first to understand how to use the software. However, once you learn it it is simple.

Webex has created a strong reliable communication path for Employees and Customers. This has made working from home successful, and positive.

Our Employee attendance has improved with the ability to work from home. But none of that would be possible without Webex creating a channel for positive communication and collaboration.

Cloud Cherry is the 3rd company we have partnered with over the years to provide this solution and they are the best priced for the number of features they provide.

Okay survey tool but needs improvement in many areas.

Additional sailent feature provision urges the user to reuse the platform. Very simple platform where one can guage the Customer Delight easily.

Cloud Cherry offered us an easy to use solution that integrated quickly with our CRM system.

The navigation is really confusing and I still haven't figured out where to find things several months after I started using it.

Excellent Communication and Collaborating Resource.

This in turn has helped our customer focus efforts to improve in the quality of communication and information we provide to them.

Overall experience has been great. The customer service is suburb and it is user friendly.

New releases with added functionality are being released regularly which provide useful enhancements. UI is largely easy to use and navigate.

As a company, Cloud Cherry are keen to please and always looking for improvement to help their customers get the most out of an excellent system for the price.

Tracking the condition of unit - report our findings to our board  of directors to assist us with budget requests and approval of funds.

Webex has also made sharing, locating, and disseminating information quickly, and efficiently.

The software has a limitation where more images / creatives cannot be added because it causes the platform to work slower.

Fantastic experience from a committed team. The exemplify what customer care should be.

Enabling customer feedabck and insight into individual stages of the customer journey. CloudCherry customer support service are helpful and reliable when issues arise.

I am trying to solve a marketing problem. So far I have not achieved my overall objectives because, my waiters consistency in using the software is an issue.

US Dollar

Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

Miro enables distributed teams to come together to synthesize information, clarify complex ideas, and make decisions faster. 

On a Miro Board, teams develop strategy, design products and services, and manage complex workflows all throughout the innovation lifecycle. When you look at a Miro Board, you can see hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information. 

Miro includes a full suite of capabilities designed for innovation including diagramming, real-time data visualization, workshop facilitation, and built-in support for common product development processes, including agile practices like estimation and retrospectives. 

Miro AI extends Miro's capabilities, with AI-driven mapping and diagramming, clustering and summarization, and content generation. 

Today, more than 50 million users in 180,000 organizations, including Nike, Ikea, Deloitte, WPP, and Cisco, depend on Miro to improve product development collaboration, to speed time to market, and to make sure that new products and services deliver on customer needs.


LongDescription

Desktop Interface

Commenting/Notes

Engagement Tracking

User Research Analysis

Milestone Tracking

Whiteboard

Bar Chart

Project Workflow

Multi-board

Messaging

Surveys & Feedback

User Management

Status Tracking

Visual Workflow Management

Meeting Management

Prototype Creation

Release Planning

Visual Modeling

Idea Management

Organizational Charting

Presentation Tools

Due Date Tracking

Time Tracking

Document Storage

Access Controls/Permissions

Activity Tracking

Process Change Tracking

Screen Capture

Activity/News Feed

Video Chat

Templates

UI Prototyping

Charting

Progress Tracking

Mockup Creation

Workflow Configuration

License Management

Publishing/Sharing

Task Scheduling

Real Time Editing

Change Management

Marketing Calendar

Single Sign On

UX Prototyping

Project Planning/Scheduling

Strategic Planning

Project Management

Task Planning

Gantt/Timeline View

Real Time Synchronization

Product Roadmapping

Knowledge Management

Mind Maps

Communication Management

Brainstorming

Feature Library

Asset Sharing

Resource Management

No-Code

Calendar Management

Agenda Management

Collaboration Tools

Design Templates

Interactive Elements

Network Diagram

Assignment Management

Project Scheduling

Template Management

Scheduling

Data Import/Export

Dependency Tracking

User Journeys

Process Modeling & Designing

Graphical Data Presentation

Action Item Tracking

Media Planning

Diagramming

Audio Calls

Ideation

Retrospectives Management

Asset Library

Content Management

Notes Management

Sprint Planning

Revision History

Document Embedding

Screen Sharing

Mobile Access

Planning Tools

Meeting Room Booking

Meeting Preparation Tools

Requirements Management

Idea Ranking

Data Security

Discussions/Forums

Multi-Department/Project

Agile Methodologies

Issue Management

Supports Scrum

Miro offers a free and premium plans starting at $10 per user per month (or $8 per user per month for annual billing). 

Miro offers a free account with 3 editable boards and unlimited team members. Our paid premium plans offer extended features such as unlimited boards, private board sharing, unlimited external board viewers and commenters, advance attention management, custom templates, Single Sign-On, integrations to your favorite tools and more.

Custom enterprise pricing is available as well.

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Miro

Live Online

Webinars

Documentation

Videos

Webex Experience Management (formerly known as CloudCherry) is a cloud-based customer relationship management (CRM) that helps brands track and improve customer engagement by mapping customer journeys, collecting omni-channel feedback and measuring its Net Promoter Score.


Webex Experience Management features a statistical model called the Customer Delight Meter. This model seeks to quantify customer satisfaction with their experience by mapping each step of the customer journey and gathering feedback at every point.


Users can gather feedback from customers through a wide range of channels and touchpoints, including paper feedback forms, tablet surveys, web surveys, email surveys, IVR surveys and SMS surveys. Webex Experience Management pulls data from all of these disparate feedback channels into a single unified dashboard for deriving insights.


Webex Experience Management can be purchased on a per user basis. Users can take advantage of implementation services, consultancy services and general training.



Miro vs Webex Experience Management

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