All OnScreen Reviews
1-17 of 17 Reviews
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Simon
Verified reviewer
Management Consulting, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Just so simple !
Simple, cost effective and just makes my teams life easier
PROSNo difficult installation, easy to set up guides, love the fact it works with ANY Web applications.
CONSStill waiting for the negatives, Just great support at every level.
Reason for choosing OnScreen
Cost, Ease of deployment and the Free trial
Gary
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Highly recommend OnScreen
OnScreen has helped us enhance End User’s adoption and quality compliance to “best practices” within enterprise software i.e. ERP . . . SAP and others. As an OCM practice leader we now have “hard evidence” that End Users are competent in following the best practice methods. Additional, with OnScreen we are able to validate conformance to GMP’s (Good Manufacturing Practices) and ISO 9000 standards.
CONSNo cons so far, the solution is simple once you have a demo or 2
Dane
Machinery, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2022
OnScreen Review December 2022
- Client support is exceptional
PROS- Ease of use & accessibility- Ease of deployment
CONS- Administration constraints & limitations- Simplicity can also hold back on the applicability for varied domains & applications
Reason for choosing OnScreen
- Price- Flexibility- Service Level- Ease of use & accessibility- Ease of deployment
Alexandre
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Onscreen - Alex
It was a great experience under our AP Team, which we could deploy it and have training guides helping the whole team.
PROSIt is easy to install and use. I could create training guides in few minutes.
CONSIt is perfect for me and for what I need
Reason for choosing OnScreen
Because Onscreen is much simpler to install and use. Also, price is very good.
Solomon
Education Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
End users ease of use...
End users always have questions on how to properly fill in information. OnScreen provides them the right information as they are entering things
CONSThe feature are great and i cannot think of any negatives
JULIANNA M
Information Technology and Services, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
OnScreen
Our experience with OnScreen has been extremely positive. My team was able to successfully create recordings after just a couple of training sessions with the OnScreen team. They are very responsive and helpful. It is apparent that they care about their customers!
PROSThe key benefit of OnScreen is that it allows the SAP user community to be autonomous when it comes to performing their daily activities in SAP. This allows the SAP IT team to focus on project work instead of constantly training and re-training. It's a win win for everyone!
CONSThe OnScreen team is constantly making updates to the software to improve the functionality. At this time, I don't have any suggestions for further enhancements.
Nigel
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Onscreen SAP user adoption
Simple, intuitive, collaborative
PROSIts simplicity to drive my teams adoption of our exiting SAP systems so now better productivity and ROI of our original SAP investment
CONSnothing, maybe just some GUI design that could be worked on
Reason for choosing OnScreen
simplicity, price and clear ROI
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
I Like Onscreen
I teach a Veterans to Work Career Skills Program here on Fort Hood, TX and I'm delighted to be using Onscreen in my class. I believe is a great tool to help instruct my students on navigating the system and giving them a better understanding of the different business processes.
PROSOnScreen enables our students to be independent and able to easily navigate a business system on their own. I see Onscreen being a valuable tool for businesses and classroom moving forward.
CONSNot being able to delete a portion of the recording without deleting the whole recording when you mess up during the recording. This causes issues when the helper is turned on in the actual system.
Declan
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
OnScreen is great for Onboarding and Training Users in the flow of work
It's great to ensure that users can be given the support they need within in the live application as they are completing their work.
CONSThe whole OnScreen team is amazing at what they do. So nothing comes to mind.
Pascal
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
OnScreen review
OnScreen is very simple to use, either for Designers (people who create guides) and for Business Users (people who uses the contextual helps). No more need to ask a colleague how to use a Software package, nore to search complex and old documentation; all you need to make your job appears in real time in your screen...
CONSOnScreen needs to be translated into several languages to be easier to use in non English coutries...
Michael
Outsourcing/Offshoring, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Wish We Had This During SAP Implementation
OnScreen for SAP is very helpful for beginner and infrequent-use end users. It walks them through each field defined in the transaction recording and reduces their dependence on the IT team, giving them immediate/consistent assistance. For the IT team generating the help files, the interface is quick and intuitive. It allows for multiple recordings of a single transaction, which I found useful for generating a help guide for different purchase order types (expense POs, inventory POs, subcontracting, etc) and vendors (internal, external, etc).
CONSIf your organization's SAP GUI roll out is inconsistent, you may find that getting OnScreen installed is a bit awkward for certain users. It relies on GUI Scripting being active which our organization did not plan for. Those users needed extra support in getting their GUI installation corrected.
Rick
Verified reviewer
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Effective way to standardize your in-app user instructions
Useful tool for any sized company, which aids in for reduced time for on-boarding, helping with user training and assisting with complex processes. Well designed for both the user experience, as well as the back-end maintenance of the content. We've found even more use cases beyond SAP, with it now supporting any browser based application.
CONSWould be interesting to see future automation for triggering the guides. Currently, the main option is thru the user initiating.
Sheng
Farming, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Easy to Use
OnScreen was extremely helpful. Great service. Was very responsive.
PROSThe software was easy to navigate. Useful tools to help make guides easy to use.
CONSSome integration was difficult because we work inside a virtual desktop inside another virtual desktop but OnScreen was patient and willing to work through the new experience.
Byron
Automotive, 11-50 employees
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2020
Just OK
When it was working it was great to help navigate through the system and helped with the field data.
PROSIt made the SAP system easy to navigate.
CONSThe Onscreen kept causing my system to freeze so I would have to restart SAP during a transaction.
Enrique
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
OnScreen selection and performance
Users are very satisfied, specially for those migrating to SAP S/4 HANA
PROSEasy to implement and very high value to the users.
CONSNone until this moment, we have not found a limitation.
Aleathia
E-Learning, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Onscreen Overview
Onscreen has help to solidify students understanding of lectures
PROSOnscreen is very valuable to help in the training environment to help students understand the methodology of the case studies
CONSMake sure the right areas are highlighted during the creation mode before go-live
Abhijeet
Electrical/Electronic Manufacturing, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Excellent Training Tool
I found onscreen a very useful tool to train our users on the job. It is simple to use. Trainer can create step by step guides in minutes. All guides are available on single click. No hassle of storing training document and spend time in finding it.
CONSAuto advance feature is not available. User need to click on next step every time after completing previous step.