Ackroo
About Ackroo
Awards and Recognition
Ackroo Pricing
Ackroo is available across three-pricing plans, outlined below. Gift Card & Promo Program: $35/month (per location) eGift Card Program: $35/month Loyalty Program: $100/month (per location) Enterprise: Please contact Ackroo directly for pricing details.
Starting price:
CA$35.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Ackroo
1 - 5 of 21 Reviews
Alex
Restaurants, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Great!
Simple to use their products.
PROSSimple to use and integrates with my current software. Was easy to upload liability reports when switching over.
CONSThe iOS app doesn’t always work with processing gift cards.
Reason for choosing Ackroo
Ackroo came highly recommended by our payment processor.
Audrey
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Ackroo is a Great company overall!
The Ackroo team has been wonderful to work with. They are not your typical pushy sale people. They are the real deal and care about helping their clients get the ultimate experience!
PROSOur company - Audrey's Auto Repair - has found that using the Loyalty Reward Card & Gift Card programs together, it has greatly increased our client loyalty to our shop, which has had a positive impact on our return of investment.
CONSI have not found anything in the program that I would change.
Reason for choosing Ackroo
The prices were fair and the Ackroo team was great to answer all my questions about everything in the program.
Reasons for switching to Ackroo
We were having problems with the gift cards not working and wanted to add loyalty cards and that company did not have a tracking system.
Micah
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed August 2021
Lacks Critical Ease of Integration with Wordpress/WooCommerce
They are inapt when it comes to integration with eCommerce integrations other than an API which is the most important start but insufficient.
PROSThat it has an API and ability to export reports
CONSLacks necessary plugins for Wordpress/WooCommerce for ability apply Gift Cards to WooCommerces product purchases!
Reason for choosing Ackroo
I was not part of the decision process but would have strongly advised against choosing Achroo do to it's lack on online integration.
Matthew
Construction, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2021
Ackroo Review
Increased employee efficiency in regards to the submission and approval of monthly expense reports. Significantly reduced the amount of paper and paper retention given the supporting documentation was stored on the cloud. Reports provided the accounting department insight as to what and where our employees were spending the most during their travel time; allowed our company to arrange corporate discounts.
PROSVery easy to implement, especially with the multiple general ledger and ERP systems we currently use. The training resources allowed us to easily deploy the program to our employees with minimal assistance from the accounting department. Being able to set up delegate profiles allowed the accounting department the ability to review expense reports prior to employee submission to managers for approval.
CONSCustomer service post implementation was delayed. Routine questions took time to get responses and it was done primarily via support tickets / email. I would strongly suggest a dedicated account manager along with direct contact numbers for support depending on the issue.
Reason for choosing Ackroo
Cost & implementation process
Saddy
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great gift card system fro our Restaurant
Ackroo is oour Gift Card system. It runs a system that works has 1000's of gift cares with 10's of 1000s of dollars.
PROSEasy to use. Very Reliable. Great analytics
CONSIntegrates with our POS system but sometimes there are glitches with gift cards. Communication errors. Probably less than 1% of the time though.
Reasons for switching to Ackroo
We switched POS systems away from Micros to Maitre'd. Needed to transfer our gift card program to software that worked with Maitre'd
