Clutch

RATING:

5.0

(4)
Overview

About Clutch

Clutch is a cloud-based marketing platform designed to help small to large businesses across retail, hospitality, automotive, banking and healthcare industries create personalized marketing campaigns based on the client's behavior and interests and build customer loyalty. Features include gift card management, churn modeling, reminders and impact analysis. The application enables marketers to create customer profiles, link identifiers such as email addresses, phone numbers or purchase data, eliminate duplicate data and receive updates about live events. Businesses can use Clutch to measure customer lifetime value (CLV) and score them through recency, frequency and monetary model. Using machine learning technology, team members can determine the optimal content, au...

Clutch Pricing

Pricing starts from $3000 per month along with a one-time integration fee.

Starting price: 

$3,000.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Clutch customer behavior analysis
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Clutch Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Clutch

4 Reviews

User Profile

Serhii

Verified reviewer

Computer Software, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed September 2018

Clutch review

PROS

Nice design, good search among a huge amount of registered companies

CONS

Sometimes it is buggy and companies opens in the new tab :)

Sarah

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Clutch Gift Cards

Overall, I think Clutch has been a useful resource and a good company to work with. We haven't had a lot of issues with the program itself, and when a problem has come up- we can usually work it out ourselves by utilizing the online portal.

PROS

I like that we have an online portal that we can access to check gift card balances, check to see whether or not a gift card was loaded, what date the gift card was loaded, what amount was initially loaded onto the gift card, and which of our 5 locations was the inital seller of the gift card.

CONS

At first, I wasn't able to get access to the online portal and that made it very difficult when having to deal with gift card discrepancies.

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2018

Clutch won't disappoint you

PROS

Clutch is a complete marketing platform for B2C that lets you run targeted loyalty campaigns, marketing campaigns, and more. - Easy to use and get started. - Customer segmentation provides you with tons of data. - Grow your business and revenue. - Use data to create buyer personas to use across all marketing channels.

CONS

The platform is still developing and needs a lot of new features. Besides, as of now, it is a bit pricey.

Mohip

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Clutch provides detailed information about each company

PROS

Clutch offers a range of additional resources and insights for businesses, including market research reports and industry analysis. These resources can be valuable for businesses looking to stay up-to-date on industry trends and make informed decisions about their service providers.

CONS

In Clutch, can be challenging to find the information they are looking for or to navigate the site's various sections