Two important aspects of employee benefits are flexibility and personalization. Thanks to Giftmall we were able to address these challenges easily and effectively. Giftmall cards are universal because of their impressive list of brand partners. They are significantly more utilized than the solution we had before. From the administrative side - the Giftmall cards are easy to order, they are delivered in an instant. From a user perspective - there is no better incentive and token of appreciation than one that you can tailor to your own needs. And this is what Giftmall offers.

Giftmall cards are the most universal gift you can give or get. It is a benefit that allows the recipient to personalize it to the fullest. The list of shops, platforms, and brands where you can use your Giftmall card is extensive and versatile - everyone will find something in their personal Giftmall marketplace. The cards are always delivered fast, and the customer support team is customer-oriented and kind.

I'd love to see the German and Spanish versions of the platform offering similar portfolio of brands as the Polish one. So far, the Polish one is the most impressive. I hope to see the others grow soon.

giftmate helped us change our approach to maintaining strong relationships with our B2B customers and partners. Prior to this cooperation, we had a chance to try and manage our sales motivation and reward programs on our own, and let me say it was rather hectic. Mostly, we struggled with keeping it predictable, scalable, and systemized. It was also hard to track our random actions in rewarding our partners and to evaluate the results. Later, we found giftmate's software and decided to give it a try. Now it serves as a pivotal tool in our arsenal, driving our customer loyalty programs to new heights and ensuring repeat purchases. It was valuable for us that with giftmate we were able to install a system of ready-made bonuses and to get detailed analytics of our spending and to see whether the rewards we sent were used by the clients. Since we track the repeat purchase rate among our clients at our company, we can confirm that our loyalty program investments were successful.

An intuitive platform that simplifies our sales motivation program, provides detailed analytics

There were no points of high importance that bothered us. However, as an opportunity for improvement, I believe a learning curve for new users in setting up and fully utilizing the platform's features might be beneficial.

Let me tell you about our experience with giftmate since it's been a great asset for our sales team. We've found it incredibly useful for our incentive programs, helping us drive sales by giving our customers an extra reason to return. And they do, in fact, return. In the beginning of our path with sales stimulation, something we were looking for was a flexible solution that could be tailored to numerous specific needs of ours, such as detailed data analytics on sent incentives and our spending, customizable gift catalog etc. The turnkey software for sales motivation giftmate offers is what caught our eye as it matched the majority of our key requests. In addition, something that is surely worth mentioning - a truly decent catalog of incentives.

Adaptability to diverse sales needs, offering customizable incentive programs backed by detailed analytics and a comprehensive catalog, all tailored to drive customer engagement and boost sales performance.

Nothing specific, we're very satisfied and the customer support is great

giftmate has become an invaluable partner for our marketing team as we use it as a tool for our customer loyalty programs aimed at stimulating general sales and increasing repeat purchases, while also serving as a channel for our consistent brand communication with our customers. The tool that matched our company’s tasks and goals was giftmate’s Benefit System. Surprisingly, from the very beginning of using it, we did not face any troubles with understanding how the software works, even though none of our team members had prior experience managing ready-made loyalty program solutions. Monthly analytics were a deal-breaker for us; it is definitely something that not many players in the market offer, therefore kudos to giftmate for understanding business needs. The purchase journey is smooth and hassle-free. The great range of brand partners on their brand marketplace, giftmall, is diverse and allows us to offer flexibility to our customers, empowering them to choose rewards that resonate with them.

seamless integration into customer loyalty programs

bulk reward sending would be a plus though as far as we know this feature is about to be available as well

As someone who frequently conducts surveys, I rely heavily on GiftMall to source a wide range of gift cards for rewarding participants. Their international selection allows me to find the perfect incentive for clients regardless of location, keeping them engaged and motivated to participate in future endeavours. The entire process, from selecting gift cards to swift (e)delivery, is remarkably smooth. GiftMall has surpassed my expectations in every way. If you're looking for a user-friendly platform with a diverse selection of gift cards, GiftMall is an excellent choice. It's a valuable partner in my survey initiatives, and I wholeheartedly recommend their services.

- Impressive Selection: GiftMall boasts a vast collection of popular brands. This ensures I can find the perfect reward for clients anywhere. - International Appeal: Their extensive international catalog caters to my diverse clientele, offering options that resonate across borders. - Seamless User Experience: The platform is incredibly user-friendly and intuitive, making the entire gift card selection and purchasing process a breeze.

While GiftMall offers a fantastic selection, it would be great to see an even wider variety of gift cards in the future :)

a very good experience. staff is very responsive and eager to help and find solutions for issues.

the Flexibility that users have, to choose which ever shop they want

i did not quite have the chance to use it myself. i simply bought vouchers for colleagues and sent them out, i did not receive any complaints