About inCust Platform

inCust offers a software solution that covers all aspects of customer interaction in mass-market businesses. The solution includes multiple modules that let businesses register and process orders and payments, run loyalty programs and reward customers for various activities, attract new customers and return existing ones using digital coupons and certificates, sell prepaid goods and services including tickets, establish bi-directional communications with customers and more. One can treat inCust as a complex CRM for mass business. A standalone kiosk solution and an e-shop give customers a way to handle many operations without interaction with salespeople. Customer authentication, if required, is performed electronically, without using payment cards. The solution is ...

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inCust Platform Reviews

Overall Rating

5.0

Ratings Breakdown

(1)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for inCust Platform

1 Review

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Marina

Verified reviewer

Oil & Energy, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed March 2021

Automated fuel dispensing and self-refueling for drivers

Fast fuel dispensing automation, self-refueling for drivers, tools for digital fuel cards, easy to set up and integrate, ability to create an application, fair cost

PROS

inCust Fuel and Energy gives the opportunity to make a huge transformation of the fuel stations. It allowed us to launch digital fuel cards, set high-performing controllers for fuel pumps and automated fuel dispensing at all our stations. Another great advantage is self-refueling for drivers via the app or QR code (without leaving the car or assistant help). Corporate accounts are also available. Furthermore, we have set prepaid fuel and money accounts (with bonus points system) and a loyalty program via phone number.

CONS

Had some issues with understanding the interface, but all were timely addressed by my manager.

Reason for choosing inCust Platform

High-quality product with a great customer-focused approach