The Customer Representative at Loyalty Gator is very easy to work with and extremely responsive to questions/concerns.

Simplicity to put into play! Ease of use for us and our customers!

Integration into our current POP System.

Our customer rep. has been such a pleasure to work with! He replies back to me in a timely manner and always makes time to discuss not only our existing loyalty programs, but also providing great suggestions and recommendations for our potential clients that are interested in a rewards program. I've been extremely impressed thus far with how quickly the turnaround time is to develop and test a loyalty program. The fact that your balance check and enrollment form can be integrated into our clients' apps has made it even easier on our end. I look forward to continuing our relationship and to get more of our clients on board with the perfect loyalty solution for their business

I love the variety of loyalty programs that one can choose from, all loyalty programs can be customized for your client, the reporting features really allow us to capture further insight on our customers, your software is compatible and is easy to integrate within the apps that we've built for our clients, it's relatively simple and efficient to look up, manage, and edit customers manually if necessary. The turnaround time to get a loyalty developed and tested is super quick and efficient.

we've only executed a loyalty program for two of our clients --- any customized feature they've asked us to overcome has been doable -- no cons thus far!

We have used Loyalty Gator for a few years now and have been satisfied with the product. It's very easy to use and straight to the point!

Very easy to use and comprehend!

Not super robust. Don't completing understand/not a fan of how the campaigns and the users are linked together (or not).

We had been using a 3rd party company for our rewards company and customers kept losing their cards or kept forgetting them. Loyalty Gator was very easy to transition over to a new program without clients really knowing. It also made it so they didn't have to keep track of loyalty cards and we could just look them up via phone #.

Easy transition to the new program and that we can store customer's info via phone # and e-mail.

I wish there was a way to integrate LoyaltyGator with our POS system. There are times where the front desk team forget to add the points because they have to go into another system.

Overall experience was great. I honestly have to give credit to representative(I'm not sure what his last name is). He was so helpful, it was honestly above and beyond. The customized support from this guy kept me very confident as the client.

The simplicity of the software is great. When I first did research, a lot of software seemed overly complicated. I really enjoy Loyalty Gator's simple approach to rewards programs.

At this exact moment, there isn't much bad to say. We have been building our rewards program member base over the past 9 months, so we're about to get into some semi-automation requests to Loyalty Gator to help us update accounts in bulk. So, I will be able to see if there are any limitations soon.