MyLoyal

RATING:

5.0

(5)
Overview

About MyLoyal

MyLoyal is a cloud-based customer loyalty and rewards software solution provider focused on retail, restaurant and cafes. It includes loyalty management software, a customised app and an advanced analytics solution. The integrated solution lets companies easily set up, manage and change their loyalty program. The easy-to-use and intuitive app can be customised to each customer’s needs and comes for Android and iOS. MyLoyal loyalty and rewards solution software support all kinds of rewards such as monetary, points, digital stamps, and level awards as well as emotional, such as special campaigns and VIP invitations for your retail and restaurant chains. Its advanced analytics module will let you collect valuable insights about your most loyal customers, whether they vi...

MyLoyal Pricing

Please contact MyLoyal directly for pricing information.

Free trial: 

Not Available

Free version: 

Not Available

Loyalty Solution App
Slide 1 of 5

MyLoyal Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for MyLoyal

5 Reviews

Eliza

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Taking our loyalty program to a whole new level!

It has been a great experience. The team does everything in their power to help create an end product we loved. Our customers are feeling appreciated, and we are seeing customer retention increase!

PROS

It fully integrates into your systems - both POS and e-commerce! Personalised communication means we can insure it aligns with our brand voice and creates a seamless experience for our customers!

CONS

It needs to be integrated with your POS system which makes implementation a little bit longer but it is worth it in the end!

Jevgenij

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

The most robust solution in the Nordic market

PROS

It has full integration with POS and e-commerce systems. Plus white-label mobile application allows to get more users to use loyalty program.

CONS

Requires POS system integration, therefore it is a longer launch process.

Vendor Response

Thank you for your review

Replied March 2023

Lidija

Furniture, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

The best SaaS platform to manage your loyalty program!

PROS

It's a great SaaS platform to manage your business loyalty program and engage with your customers through the mobile application that MyLoyal provide. There are so many great functionalities, that gives value both for the business and for the end-user. I really like the "digital wallet" function, where you can get 5-10% cash-back from each transaction you make! They also have functionalities such as Games, News, Events, Takeaway, which help to engage with the brand even more.

CONS

I would like to have a Gift-card functionality on the app, so that you could buy it and keep it inside the app.

Martin

Retail, 5,001-10,000 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Experts in retail & restaurant industry

PROS

The knowledge of the retail and restaurant industry and the right solution for the industry.

CONS

More POS integrations are underway which is great

Andrea

Food & Beverages, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Loyalty for everyone

Great product!

PROS

- Stamps cards feature- Wallet (Cashback)

CONS

In general I think the features are really great

Vendor Response

Thank you

Replied March 2023

5 Reviews