Responsly

RATING:

5.0

(4)
Overview

About Responsly

Responsly is a cloud-based platform that makes managing feedback simple and effective. The intuitive visual editor allows users to design beautiful surveys and forms that the customers, employees, and users will love to answer. The advanced algorithms provide deep insights and actionable data, giving users the information they need to make informed decisions for their businesses. The platform is easily configurable for specific needs, allowing users to gather feedback from multiple sources in one place and make sense of it all with in-house analytics. No more sifting through mountains of data to find what matters - Responsly makes it easy to understand and act on feedback. With this powerful yet easy-to-use platform, users will see an immediate improvement in the cust...

Responsly Pricing

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

Mobile Surveys
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Responsly Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Responsly

4 Reviews

User Profile

Swietłana

Verified reviewer

Computer Software, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Great survey tool

I recently discovered Responsly and was impressed by their affordability as an on-site survey tool, especially considering the comprehensive feature set they offer. The interface is user-friendly and the visually appealing widget design adds to the overall experience. I love utilizing it to gather valuable insights from users about any potential barriers to purchase and adjust my responses accordingly. It's a game changer!

PROS

With Responsly, we have the power to unlock valuable insights into client behavior, trends, and more! The integrated survey tools within websites make it effortless to gather customer feedback on their experiences with your website, services, and products. The program streamlines the process of conducting quick surveys and makes it easier to stay on top of customer needs and preferences. I couldn't be more impressed with the results it delivers!

CONS

The tool is quite new and is missing some features that we got in our older solution.

Reason for choosing Responsly

Beautiful design, super intuitive and great support.

Reasons for switching to Responsly

We need more modern solution.

User Profile

Adam

Verified reviewer

Computer & Network Security, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Customisable and easy to use

Before trying out Responsly, I reached out to their support team to ask about the availability of help documentation and a built-in walkthrough. I was pleasantly surprised by their response that there is indeed documentation available, but that it is rarely needed due to the simplicity of the app. And, boy, were they right! The platform is so intuitive and straightforward that I didn't even need to consult the documentation at all. This was a huge relief, as I often find myself struggling with confusing and overly complicated software. Kudos to the team at Responsly for creating such an outstanding product!

PROS

Setting up surveys has never been easier. Responsly understand the importance of making sure your surveys are just right. Apart from ease of use, the design of the whole app is beautiful. User interface is clean, and support is very helpful.

CONS

Some features are missing, but the platform is young and they are catching up with that.

Reasons for switching to Responsly

We need a complete CX solution but in modern form.

Vendor Response

Thanks for the review! We're working hard to add missing features!

Replied February 2023

Adam

Retail, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

my experience with Responsly has been nothing short of fantastic!

PROS

What I love most about Responsly is how user-friendly it is. I can create impressive-looking forms in a matter of minutes, without needing any technical skills. The drag and drop feature is a game-changer! It allows me to quickly and easily design forms that are not only functional but also visually appealing.

CONS

I do have to admit, there are a few limitations with Responsly, especially when it comes to creating complex forms. But, to be fair, most form creation tools struggle with this.

Anonymous

201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

An intuitive platform for creating and conducting surveys

Responsly is an intuitive and user-friendly platform that enables users to easily create and conduct surveys, quizzes, and forms. Its adaptability and rich features make it an excellent choice for companies, marketers, and researchers seeking a robust and straightforward survey building tool.

PROS

The user-friendly interface makes it easy to develop custom forms and surveys, with the drag-and-drop feature being particularly helpful in adding questions and altering the form's appearance. The platform's built-in analytics and reporting features are also beneficial for collecting information and making data-driven decisions.

CONS

However, there are a few noticeable weaknesses, such as the need to use third-party integration solutions when linking with certain CRM or marketing automation platforms. Despite this, Responsly remains an excellent tool for creating and conducting surveys, providing users with a streamlined and user-friendly experience.