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Customer Loyalty Program Software

Square Loyalty

Square Loyalty

RATING:

4.8

(4)
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Overview
Reviews

About Square Loyalty

Square Loyalty allows businesses to create a customized customer loyalty program that connects with their Square account and supports any customer rewards or loyalty program. Customers can view their score at any time using the Square Loyalty app or website, and use their phone wherever they are to redeem rewards on the spot. To make it even easier, the card-linked loyalty features are built into Square’s point-of-sale (POS) apps — so there’s no extra development work required.

Square Loyalty Pricing

Pricing is based off of a customer loyalty visit, which is a customer’s enrollment in your Square Loyalty program.

Starting price: 

$45.00 per month

Free trial: 

Available

Free version: 

Not Available

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Square Loyalty Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

3.5

Functionality

4.5

Most Helpful Reviews for Square Loyalty

4 Reviews

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Square Loyalty brings in customers!

This program is excellent. My customers love it and it's so easy to manage.

PROS

Square Loyalty makes it extremely easy to track my most loyal customers. Also, I can customize promotional materials specifically to my most loyal customers, which, of course, makes them even BETTER customers.

CONS

I have nothing to complain about with this software. It works great and helps grow my business.

John

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Easy to use

It is good. It works well and customers like it.

PROS

I love that you nor the customer has to take any action in order to use the loyalty program.

CONS

The price vs the functionality for me is where I struggle.

John

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed February 2023

A good loyalty plan if you just need basic info

I did not like that I could not collect information that I chose from my customers I did not have that flexibility that's why I switched to another and loyalty

PROS

I like that everything was automated I did not have to take any action

CONS

I did not like that I could not collect information that I chose from my customers I did not have that flexibility that's why I switched to another and loyalty

Reason for choosing Square Loyalty

Because I thought that it was my best option of the time

Crisa

Retail, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2019

Another part of squares add ons that help keep customers coming back!

PROS

Loyalty points keep our customers coming back!

CONS

Nothing the customer love loyalty points