excellent , worth the investment and great consultancy around the service

ease of use of interface. excellent knowledge and expertise of team around loyalty schemes and learnings

nothing really, also team are really professional and helpful

We have spent a lot of time taking the off the shelf product and making bespoke changes. This has created a large learning curve for both myself and the stream team. They have never said we can't do it - only let us take away and see how we make it work. It is great to work with a team that embrace ideas and provide a can do attitude.

We use the platform to provide flexibility, variety and self management of many reward programs that are used for both internal and external customers. This allows us to reach multiple customer segments with targeted campaigns whilst self management of budgets and rewards.

The terminology can be confusing and sometimes the reporting descriptions have not met what is being shown on the reports.

We have come a long way together with developing and enhancing our programme and I feel that we need to re-engage with an update of things to come and things to go

defined call out plans , loyalty rewards for spending customers

non visibility to all colleagues as to what our customers can redeem their points for

Accessible without a degree in Software Engineering, adaptable to the business, responsive. Impressed.

Yet to find something to truly critique.

LoyaltyStream is a reliable, customisable, and engaging loyalty platform with an extremely user-friendly interface, which is designed to make it easy for both businesses and customers to navigate. Its ability to integrate with other systems allows for the tracking of customer purchases and engagement to effectively fulfil B2B reward loyalty and also provides businesses with access to analytics to track the effectiveness of the programme.

It is easy to use and provides benefits such as the ability to: 1. Configure a wide range of campaigns 2. Personalise campaigns and communications 3. Target different member activities 4. Track transactions and customer behaviours 5. Offer rewards and incentives

We haven't come across any negatives and Stream is always open to development ideas.

Excellent

The team at LoyaltyStream were brilliant to work with. Very knowledgable and a pleasure to deal with.

There isn't anything that I didn't like.

I worked with the team at Stream to help roll out a loyalty program for one of my clients

Managed service was extremely helpful Excellent dedicated teamGreat supportHuge range of rewards

Nothing - they were very responsive and their strategy input was of the highest quality

Easy of use, screens well laid out and intuitive for all skill levelsof users

Didnt see any I think the solution can bring great opportunities for enhancing customer loyalty and increasing sales

Excellent, with a strong professional service team behind the product.

The range of loyalty and engagement features is impressive, but in an easy to use piece of software.

Nothing that I've noticed at this point in time.