SumUp
About SumUp
SumUp Pricing
2.75% per transaction + $69 for the SumUp EMV Reader
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for SumUp
1 - 5 of 104 Reviews
Marcelo
Verified reviewer
Telecommunications, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
SumUp, the best to sell and make money.
My experience was in the ads I saw on TV, and I decided to find out more, it was in 2018 that I saw that interest rates are low, starting with the excellent service for sale and after sales, delivery to my residence was fast, without any problem, and I have been using the device for 2 years and sales have grown since then, very good, well worth it.
PROSI liked the software because you can earn good money on it by selling, usually people arrive at the store and have no money but she knows that there she accepts card machines the customer can buy, fast, practical and safe.
CONSI never had any problem with SumUp, excellent service.
Dave
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
FUNCTIONALITY
4
Reviewed May 2023
Sum up good for card or remote payment links
I've never had any issues, occasionally a connection issue but a simple reset sorted it.
PROSIn my business the sumup card reader is critical as students and parents all naturally assume card payment facilities are available and setup for bank transfer etc was very straightforward
CONSIt seems certain cards (mainly amex) take quite a few days for payments to clear. No idea why
Lexie
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2023
Do not buy if you’re in Australia
Do not get this if you’re in Australia. Buy square instead. I purchased 5.5 weeks before my market event for Christmas, where I had purchased a lot of stock to sell. The device came quickly, I’ll give them that. I set it up, loaded all my products on the back end and did the verification process. The reader sat there for the rest of the time until two days before my event, I turned it on just to make sure it was working. Everything seemed fine but something in the app said I needed to verify myself, which I had already done (sent my drivers license etc), so I did it again and it said it should only take a few hours to verify, which was fine because I still had two days until the event. The day before it was still not verified but in the app it tells you that it’s connected and working, so I assumed it would be ok after going through the verification process twice already! There’s also no number to call, so you don’t have a lot of options or support on a weekend. I got to the event and the reader declined ALL payments because of a security issue. I lost thousands of dollars in sales because nobody caries cash anymore. I sent a support ticket with all of this info and I get a response THREE days later saying that my account is now verified and I can start taking transactions. Bit late and I can’t get rid of this Christmas stock now until Christmas 2024. 6 months of planning down the drain because I decided to give SumUp a go, when I should have just gone with Square.
PROSIt’s relatively low cost upfront and cheaper transaction fees but I never got to use it!
CONSCustomer service is non existent. You have to verify yourself multiple times and then it’s likely it won’t accept payments on the day you need it most
Reason for choosing SumUp
Outlay cost was less and transaction fees lower, but I should have gone with square. It’s more reliable
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Debitoor for the freelancer who wants to keep up to date with their business
Debitoor is used by our one man business clients. We have found that they are able to see what is happening in their businesses from a financial perspective using this software. We then halp them with more detailed reporting and statutory reporting on a monthly basis.
PROSDebitoor is great for our clients that run their own businesses as a one man show. They use it to send invoices to clients when onsite and when they are not onsite the software can tell you when your client has received and opened your invoice. This is great for small one man businesses as one can then immediately follow up on when payment will be made.
CONSDebitoor does not allow for the full accounting function to be done on it, but it is a great tool for a one man business to have so they keep up to date with what is happening in the business as well as for simple cash flow and income statement reports .
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Perfect for small companies
no monthly fee, just a ver small percentage of income which is taken before it goes into account. cheaper than any band or world pay option for small companies. machine is also portable and stylish
CONSnothing. does exactly what I need. wouldn't change anything