TL Connects

RATING:

4.5

(14)

About TL Connects

TL Connects Marketing & Loyalty Program is a marketing and communication solution designed for businesses of all sizes. It offers targeted campaigns, autoresponder, customized branding and reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options, and it features mobile apps for both Android and iOS devices. TL Connects features campaign management, which allows marketers to create targeted campaigns based on customer spending, frequency and behaviour. Users can also consider other parameters such as store location and keywords. TL Connects also offers ROI tracking, where users can track campaign performance metrics, such as number of opt-ins, customers, offers and revenue. Users can also send auto...

TL Connects Pricing

Pricing per location per month. Multiple locations $159/month/location

Starting price: 

$199.00 per month

Free trial: 

Not Available

Free version: 

Not Available

TL Connects Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TL Connects

1 - 5 of 14 Reviews

User Profile

Mark

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

If I owned 20 locations, I'd have a kiosk in every one

PROS

Ease of use; great communications tool to create meaningful dialogue between merchant and customer. Merchants who use all the features will be amazed at what this platform can do for them. The ability to recapture lapsed customers is reason enough to buy in.

CONS

Wish there were more of these around town. What merchants don't realize is how much demand there is from customers for an easy to use, non-invasive texting tool. Also, merchants misunderstand the concept of loyalty, thinking they need to GIVE AWAY product when actually they are GETTING more sales due to the enhanced relationship.

Cindy

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

This software is very user friendly. No complaints here

PROS

An economical way to reach out to the customer and simlpe enough that it is not intimidating to less computer savvy customers. This software seems to be very flexible and can be designed to meet the needs of different establishments.

CONS

I can not think of anything that I am unhappy or dissatisfied about. I have not come across anything that I would say I wish this software could do .....

Erica

Food & Beverages, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2018

Easy start-up, frequent trouble with ipad

Able to move product better and market

PROS

Able to move product with offers. The offers are easy to put together and easy to send out. Great marketing tool.

CONS

A little expensive, hard to be consistent with sending out text. Not many cons with the software, very user friendly and straight forward.

Leslie

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

TL Connects helps us easily connect with our guest! This company is great to work with!

We can track our guest activity daily if we wish too. We can see activity from checkins to redemptions and offers. Everything is easy to use and seamless.

PROS

Easy communication with guest and the company. Customers have simple steps to sign up for great offers and communication with us. TL Connects makes it simple to contact them and fast response to answers if we need them!

Sandra

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Easy to use and customers love it

repeat customers. New customers. and loyal customers.

PROS

you don't have to keep track of anything, it does it for you. I like that it also don't text you all the time.

CONS

sometimes the connection goes down. but other than that it is a good product. I have suggested it to other companies too.