The staff at GuideCX has been quite honestly the best thing about working with the product.

That there isn't a virtual hand that can come through the email and grab the customer for us.

I like the ease of use to manage my various projects and the transparency it allows for myself and my clients.

The direct integration with Salesforce to keep track of all new accounts coming in and the customizability for project templates are the best.

For ease of use, I can setup a new client with access in minutes, and they can jump right in and begin knocking out assigned tasks. Ongoing oversight of their progress is a breeze.

So we are just starting out and working on setting things up, but so far I have been greatly impressed with their on-boarding process.

GuideCX is one of the best software for projects management. It's very time saving and effective to improve your work quality in less time.

Our overall experience has been excellent, and the support from the CS team at GuideCX has been amazing.

Again so far so good - they are a great company to work with hopefully as we dive into more it they will live up to my expectations.

It was integrated with our Salesforce application I believe. It was easy to use, and we could have customers see it as well, to see where they should be and reminders to stay on task.

Our training was horrible, and the person and no clue how we were going to be using it at all.

The templates are really easy to build and easy for our clients to understand. I think the Global Task view is super helpful.

The layout of the projects and tasks is very nice, clean, and organized. Being able to invite a customer to complete tasks with you is an awesome feature.

Loss of reportability functionality and lack of being able to connect linked projects.

I have run into a few snags which all ended up being user error. The answer was there in front of me. I just needed the service team to point it out.

Ever since we investigated, purchased and initiated GCX at our company we found the process to be quite easy. The interface is quite intuitive, the software is solid and rarely has bugs.

Great Product, Excellent Customer Service, Unmatched Responsiveness from Dev.

Product is easy to use and helps in communication, both internally and with our customers. The Beynd is great to work with and always looking for input on product enhancements.

Great customer service and easy to implement - it's helping a lot with onboarding our customers already.

The best thing about Beynd is the people behind the platform. Always there ready to help and seeking ways to improve the platform for its users.

Check the Details Before Falling for the Sales Pitch.

Our overall experience with GuideCX has been awesome and has really helped our Onboarding process.

We also like that we can have contributors within our company to have access to projects they are working on and can update their tasks at no cost for thier seat.

Super excited to get rolling on using this with our customers. Start to finish the team has been great to work with.

I have just started using BEynd. The Software layout is clean and user friendly.

GUIDEcx is a critical part of my job and I use it literally every hour of every day. There's no way I'd be able to manage all of our implementations/onboarding without this tool.

I like the ease with with even a novice can make cohorts and schedule push notifications after various Audience/Cohort Segmentation.

It was easy to integrate with our existing SMS partner and easy for analytics purposes such as A/B based on custom segmentation.

Limitation on number of days I can send message after an event.

Overall I am satisfied with the tool, if implemented correctly it helps deliver user engagement at a good cost. Few minor bugs and issues happen, but team acknowledge it and try to fix it.

Product has evolved with respect to what it was few months ago, Now definitely it's value for money. I liked the feature of actionable funnels.

By Mixing our images with text and casserole layout we can design a distinctive user journey that makes MoEngage simpler and easy to use.

Features are good and they have a high accuracy.

MoEngage is very user friendly marketing automation tool for the marketer. It also has many good features that is much required to grow your marketing channels.

Its been good experience using moengage, especially with the journey's which improved engagement significantly.

The best thing I liked about the software is user interface. It's very easy to use and understand even if you have not worked on similar software in the past.

Great product that has the best in class features and services.

The team has been very helpful nad have given quick support whenever needed. They also notified of any abrupt data changes and have been helping us with our growth.

Made our life easier because of its excellent integration capabilities, good support, geofencing feature and great reporting and analytics capabilities.

Easy of use and analytics. The daily reporting is great as well.

Right from Sales team to customer support team everyone is very supportive, enthusiastic about providing quality of service while at the same time delivering quality of service.

Segmented targeting basis affinity/engagement and various attributes. API integration is effective and seamless.

We can use various channel such as Push notification, email, SMS, web push, social media etc. to reach our targeted audience. Audience segmentation is extremely powerful.

Sometimes we have to generate report to view whether the events got tracked or not which is at times bothersome. Also, it is a bit costly as compared to the other products in the market.

The process of using creating segments are relatively slow and the delivery rate is poor. The Analytics shows limited data.

Like the ease of access , customization,journeys.

Except for the price that would be costly for small organisations and the limitation of tracking a certain number of events at a time, I didn't find any other issue with this product.

The customer support team is also very helpful.

UI  interface is very easy to understand and products are very advanced that helps to grow our business. Some products are really cool.

Server problems and hourly analysis not available.

It's easy and intelligent. Also the understanding of the user and re targeting.

It is really convenient to target the desired audience. Feature like A/B Testing are there to use.

As of now there's no such cons. Even if there's moengage team get it fixed at earliest.

The overall experience is nice with this product. It's feasible for every kind of user and also doesn't contain any kind of complex features.

The tool has a lot of customisations and helps you define customer segments.

Its a easy to use and most effective platform for sending out communication and track analytics.

The database structure and lack of readability of names was difficult to get used to.

US Dollar

GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project management tools, GUIDEcx is built to engage internal teams and customers or third parties.

With over 300,000 projects successfully completed, GUIDEcx helps teams shorten time to value, reduce churn, and increase team capacity through intelligent automation and customer engagement. 

Task automation, role-based project views, intelligently forecasted end dates, and engagement through the portal, email, or mobile app make it easy to guide users through onboarding projects. 

Plus, with the GUIDEcx Recipe Builder (native iPaaS solution), you can streamline your tech stack with custom-built integrations to any software solution. 

LongDescription

Milestone Tracking

Idea Management

Customizable Reports

Activity Tracking

Portfolio Management

Project Planning/Scheduling

Approval Process Control

Gantt/Timeline View

Resource Management

Calendar Management

Customizable Fields

Collaboration Tools

Risk Management

Self Service Portal

Configurable Workflow

Cost-to-Completion Tracking

Orientation Workflow Management

Training Management

Agile Methodologies

Issue Management

Role-Based Permissions

Client Portal

Workflow Management

Percent-Complete Tracking

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Traditional Methodologies

Reminders

Time & Expense Tracking

Reporting/Project Tracking

Customizable Templates

Real Time Reporting

Kanban Board

Customizable Branding

Budget Management

Prioritization

Client Management

Third-Party Integrations

Onboarding

Task Management

Document Management

Electronic Forms

Commenting/Notes

Forecasting

Surveys & Feedback

Time Tracking

Templates

Single Sign On

Client Database

Communication Management

Churn Management

Client Tracking

Data Import/Export

Mobile Access

Real Time Data

Performance Metrics

Chat/Messaging

Customer Engagement

Drag & Drop

Task Progress Tracking

Checklists

Engagement Tracking

Access Controls/Permissions

Sentiment Analysis

Customer Portal

Multi-Channel Communication

Email Management

Event Triggered Actions

Reporting/Analytics

Tagging

NPS Survey Structure

Real-Time Notifications

Predictive Analytics

Dashboard

Trend Analysis

Customer Database

NPS of Customers

Customer Experience Management

Account Management

Health Score

Real Time Analytics

Employee Onboarding

Progress Tracking

User Onboarding

Self-paced Learning

Status Tracking

Task Scheduling

Projections

Multiple Projects

Real Time Updates

Usage Tracking/Analytics

GUIDEcx license pricing starts at just $100/month. Choose from one of four plans based on your unique needs: Starter, Professional, Premium, and Advanced. 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

GUIDEcx

Live Online

Webinars

Documentation

Videos

MoEngage helps businesses grow their customer lifetime value (LTV) by engaging them in a timely, relevant, and personalized way. It caters to various industries, including e-commerce and retail, telco, banking and finance, travel and hospitality, and OTT.


Marketers and product owners can use MoEngage to provide a personalized experience throughout the customer lifecycle: Onboarding, Engagement, Retention, and Reactivation (of abandoned users).


In a typical marketing organization, the martech stack consists of different tools for analytics, email marketing automation, mobile marketing automation, and website personalization. MoEngage brings all of these to one platform to make data-driven customer engagement easier than ever. It also ensures that your customers have a consistent experience across channels.


The analytics module gives you insights into Behavioral Trends, Conversion Funnels, and Retention Cohorts.


The engagement module provides capabilities such as a Unified Customer Profile, Segmentation, Multichannel Campaigns, User Journey Mapping, Personalized Product and Content Recommendations, and User Management.


MoEngage offers a seamless integration between analytics and marketing automation. The analytics reports are "actionable", which means that you can, for instance, look at a conversion funnel and run a campaign targeting users who dropped of at a specific step right from that screen.



Cohort Analysis

Funnel Analysis

AB Testing

Multi-Channel Marketing

Mobile Alerts

Customer Segmentation

Drip Campaigns

Campaign Tracking

Event Tracking

Template Management

ROI Tracking

Campaign Segmentation

Contact Management

Visual Notifications

Lead Management

Email Marketing

Web Notifications

Marketing Automation

Expiry Notifications

Landing Pages/Web Forms

In-App Events Tracking

Customizable CTAs

Contextual Targeting

Dynamic Content

SMS Marketing

Segmentation

Retention Tracking

Website Visitor Tracking

Geotargeting

Uninstall Tracking

Starter: Free
Premium and Enterprise plans: Contact MoEngage for pricing information.
More Details: https://www.moengage.com/pricing/

GUIDEcx vs MoEngage

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