All Sleekplan Reviews
1-22 of 22 Reviews
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Jean F.
Verified reviewer
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Possibly the best feedback loops & review platform out there.
Seemless. Can't really say much more than that. Interface is clear and clean and support is outstanding.
PROSIt's just so easy to configure it and deploy it. The options are extensive and you'll start collecting information right away. No-brainer type of platform.
CONSIt lacks a few features that I believe are going to be considered such as integrated context capture for bug reporting and an SDK to consolidate exceptions and other errors directly from the codebase at execution.
Tyler
Internet, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
The best customer feedback and sentiment app currently on the market
We gather product feedback, feature requests, and sentiment from our clients as well we are able to communicate our roadmap and product updates. Very happy to have found this app.
PROSI really like how it can be embedded within your app or website. We have one workspace embedded on our client website for one of our products and another workspace embedded within one of our other products which is an online app. I also like how the app not only collects product feedback, such as feature requests or bugs (you can self-define categories), but it also prompts users within your app/website to rate your product/customer experience. Very valuable that this is integrated into the platform. I also really like how the app is fully custom branded with our own domain.
CONSThe one thing I would improve is being able to add users from the backend - not currently possible at the time of writing this - because some clients reach out to us directly with a feature request and we input it but then it is attributed to us not them.
Reasons for switching to Sleekplan
Frill was great but Sleekplan had a lifetime deal that provided us with two workspaces and also was further ahead in implementing a lot of features we were looking for such as sentiment analysis as well as embedding the app into our website and app.
Kumar
Information Technology and Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2021
One of the most details implementation of Feature feedback system
- Awesome customizable tool available, which will help me get user's input very smoothly. - Option to use verified user is excellent. Just an otp on email and you are good to go. - I was able to capture feedback in just 5 mins. [SENSITIVE CONTENT]
PROS- Quick Customization - Ease of use - cname option - Flexible
CONS- I want some more color options and some what more show hide kind of functionality. - I want user can add custom header / footer and even integrate chat option of 3rd party on this page.
Reason for choosing Sleekplan
Complex customization possible. Email authentication of feedback provider possible.
Reasons for switching to Sleekplan
- No complex customization - No email authentication of feedback provider in some tool.
Tomas
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Simple and affordable app providing all we need
I felt in love immediately after trying this app and now after several months the heart is still beating.
PROSSimplicity, features like visual analytics or user segmentation, allo very good price a first class support from the Sleekplan team.
CONSSome UX patterns need improvement, but it is fast evolving app listening to its users. I believe its only matter of time to have them incorporated.
Reasons for switching to Sleekplan
Satisfaction modul, also visual analytics - these features are not in Frill
Oliver
Program Development, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great solution with a lot of features
Multiple ways to use the software (widget on website, standalone site, ...).
CONSSurvey and User-Satisfaction Feedback is nice at this time, but it would be possible to improve :)
Reason for choosing Sleekplan
Sleekplan offers more features (satisfaction survey from customer)
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Packed features set in this niche.
I've been needing a simple change log for a couple of companies, with the option of adding on a feedback tool. I was set on having to hack together something with Zapier. But Sleekplan does everything I need, perfectly. And I have the option of adding in more things (Roadmap, user satisfaction). Sleekplan has done a fantastic job of having a wide variety of options to customize, and still have the interface not feel overwhelming. Robust dashboard to get analytics of how users are interacting with the widget. I appreciate them adding the option to let users vote on feedback without needing to log in, and if they want to create an account, the password creation is handled by email. A nice touch that makes the experience feel high end for users. Getting users to quickly add feedback and not get tangled up in account creation is A+.
CONSMy only feedback - and it's small - is allowing us a little more customization on the widget for the web page. And on Wordpress, it's a little difficult to add as an attribute tag to a menu item to open the widget on click. I had to add some custom php. Other companies use CSS, and that was much easier for me. BUT - this is something that is custom. If you want to use the widget, you can just set it and forget it and it works wonderfully.
Hardik
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Same as name - It's Sleek and Easy to Use
The UI-UX is really good for the end users to go through the whole software. Really nice widget to add anywhere as per your need.
CONSAdmin panel can improve it most. As it's lacking some basic features in the table and lazy loading.
Reason for choosing Sleekplan
Easy to use and Nice UI-UX
Wojciech
Chemicals, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Searching for the right software
Hello, I barely entered the system and it immediately became ... great! With so many offers that I have purchased to support marketing in our company, I am finally satisfied. The interface is clean clean easy to preview. The only thing that comes to my mind is when will the Polish language be available? it is a drawback of Developers that they integrate languages! In addition, 5 Taco, because probably if it goes in the right direction, it will develop into a great platform for integrating customers with the company! Do not hesitate, just buy because the offer is worth every cent!
PROSeasy to manage, clean interface and work logic on the application
CONSNo Polish language, developers have a very bad approach, not integrating languages
Reason for choosing Sleekplan
The offer on AppSumo was tempting, and after checking the possibilities, I find that this is what I was looking for
Michał
Verified reviewer
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Exactly what I was looking for
We're an early startup, so gathering feedback is critical for us at this stage. Sleekplan allows us to do this fast,
PROSThe UI is amazing, backend and customer facing. It has EXACTLY everything you need to manage feedback.
CONSThe only con I could possibly think of would be that they don't ship the widget in Dutch. However they've fixed this by allowing custom input for each field, so its not really a con.
Luke
Verified reviewer
Entertainment, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great user feedback tool
Really lovely user experience and customer support.
PROSEasy implementation, nice visuals, custom domain integration. Very good.
CONSPerhaps some additional tools around what notices to show as a popup to a user and when, but it's really good as it currently is!
Rohit
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Very well organized and Powerful Feedback Board
I needed a simple feedback tool I could use without a lot of setup. I tried a few others but they were either too expensive or difficult to use. I am very happy with Sleekplan. It's a simple feedback tool that has a clean design and gives you everything you need for a product feedback board. It's easy to use and integrates seamlessly with my WordPress site. I can also create roadmaps and see what has been done. The user's feedback is also very well organized and easy to work with. I am looking forward to the next updates.
CONSThe setup takes some time since there are a lot of options to deal with. This is not a real negative point. but once you have it up and running it's a great tool.
Dương
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Review Sleekplan
UI, UX is very good, smooth, smart and beautifull
CONSAdmin must login to other site if us custom domain
Reason for choosing Sleekplan
Because we have a ltd plan
Julian
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great Software
Great!
PROSFinally the good integration: Sleekplan automatically uses the Data of the logged WP-Users so users don´t have to register on a different page and all of that terrible stuff.
CONSSome parts are not as nice in usability: "Submit"-Button is on the top where nobody expects it, management of Team is not as easy as I would expect it, stuff like that.
Utsav
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2021
Well defined. Great UI/UX
Sold at first sight!. Really amazing product with good UI/UX and fulfil all my needs. I really enjoy using this product. Would love to spread love and share about it to my friends.
CONSNeed more functionality. Like NPS, product showcasing, etc
Baptiste
Verified reviewer
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Perfect product feedback tool
Ease of deployment. I just had to enter my company details and colors and I could right away share the feedback board with my users.
CONSDeactivate specific settings like "Remove branding" was a bit tricky to find. But it is no harm.
Igor
Verified reviewer
Education Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Awesome tool
I used to have to login into a bunch of different tools to get all the feedback from my users. It makes my feedback workflow easier.
CONSYou can't put the roadmap as the main page by default.
Sorcha
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
An elegant solution to the problem of customer satisfaction
Sleekplan has been a great experience so far and I anticipate it will make a huge change in how we design products in the future as we continue to use it to collect customer feedback and satisfaction metrics more and more.
PROSThe ability to integrate customer feedback into ongoing product design is a huge benefit to the business and the fact that it's easy to use with a clean interface is a bonus.
CONSIt does take awhile to get up and running because there are so many settings options but thats the tradeoff for being able to customize the experience so it's not really a downside.
Alex
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Sleekplan is a powerful feedback platform
Set up was very easy - thanks to the automated product tour. Great work Sleekplan!
PROSSleekplan enables me to collect all of my customer suggestions in one place. The feedback is prioritized by popularity through upvoting. This information is very valuable for me to improve my product. Giving my customers a place to provide feedback makes them feel heard.
CONSIt is a young software (at the time of writing this), but it seems quite robust. Honestly, my use case is fairly simple and I'm really enjoying Sleekplan so far.
Anonymous
501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2021
Powerful and flexible system to engage with customers
Really impressed. Superb UI/UX makes this a really phenomenal tool for those that need these kind of engagement / interaction tools for their businesses.
PROSLove that it provides multiple tools in one place (feedback, roadmap and changelog)
CONSThe survey aspects of this tool are limited - though I have to be honest and say that I have other specialist tools for this particular function. I don't necessarily need Sleekplan to do everything :)
Anonymous
1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Amazing Support!
Honestly, the best part of Sleekplan is how helpful {SENSITIVE CONTENT] is - he's personally responded to me a number of times and is helping me get it set up with SSO. There are a lot of tools like this, so this is how I choose Sleekplan over the other tools.
CONSNo major cons that I've discovered so far.
Benedikt
E-Learning, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Good and easy to use feedback tool!
It is clean and I was really fast setup. The functionality is very good, it has every function that I would like to have on a toll like this.
CONSFor now, I didn't experienced any missbeaviours. Full recommendations
Amar
Broadcast Media, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Intuitive
Simple and clean design. No messing around, clean interface.
CONSThe survey feature isn't robust, but I did not get it for that. It is a nice add-on though.
Reason for choosing Sleekplan
Price, design, support and simplicity.