LearnUpon vs SmartKarrot

RATING:

4.8

(95)

LearnUpon has 95 reviews and a rating of 4.81 / 5 stars vs SmartKarrot which has 37 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (95)
4.3 (37)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 22, 2024
February 23, 2024
Pros/Cons
  • Pros

  • Some of its greatest appeals are the ample opportunities for admins and students to interact through assignments, feedback, and notifications.
  • The staff are incredibly quick to respond, are clear with their responses and want to be of assistance.
  • Cons

  • I think at times it can be confusing to navigate through the courses/learning path.
  • Ultimately, this inst that bad of a trade-off for the customer support and constant functionality updates to the program.
Read all user reviews
  • Pros

  • I feel that the folks at SmartKarrot are not just selling a top-quality product but are keen on helping their customers drive value from it (Quite the Win-Win strategy!).
  • I liked the ease with which the entire customer success journey was established on SmartKarrot platform. It helped us map the onboarding journey as well as retention journey.
  • Cons

  • The product could have a more streamlined interface. Some things are a bit difficult to find, but they are usually there, just hidden among other things.
  • The frequent updates to platform without informing us beforehand caused some inconvenience, but overall, it still meets our CS needs.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos