AlphaChat
About AlphaChat
AlphaChat Pricing
10-day free trial available. Standard Plan from 399 EUR/month. Enterprise Plan - contact for details support@alphachat.ai Standard Plan includes: 1 Intelligent Virtual Assistant. 1 Live chat license. Up to 3,000 conversations per month (then 0.03 EUR / chat) Unlimited number of actions and phrases trained per action. Natural Language Understanding and AI training. Change colors, text and logos in chat widget. No-code graphical interface. Powerful chat widget for your website. Add buttons, images, URLs, conditions, quick replies to the Intelligent Virtual Assistant. Pre-trained Intelligent Virtual Assistant template with small talk utterances. Enterprise Plan includes: Authentication for the Intelligent Virtual Assistant. API access. Staging and product versions. AlphaOS for custom code writing actions. SLA. Integrations RCS, Apple Business Chat, Facebook Messenger, WhatsApp, Slack, voice. Dedicated Account Manager. Customizable bot-to-human handovers.
Starting price:
€399.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for AlphaChat
3 Reviews
Kaido
Verified reviewer
Leisure, Travel & Tourism, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
AlphaChat review
Today, customers have an increasing habit of communicating via chat, and so do our customers. With the chat service, we offer customers the expected opportunities to communicate with the company.
PROSEase of use and support speed it it is needed.
CONSOur experience with Chat is still quite short but so far most of the expectations have been nicely met.
Daniel
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
The Chat Bot Platform perfect for scaling and automation
Our overall experience with Alpha Blues has been very positive. They have delivered on what we needed, and have been able to automate 30% of our incoming chat volumes. As a product that also offers multilingual support, Alpha Blues has been able to fully support us in offering a Chat Bot in an additional language as well as obtaining the customer's preferred language through our Bot as well.
PROSThe tool itself is easy to use and allows us to change Chat Bot responses on the fly, incredibly useful when we have a product that can change quite regularly. For anything that requires additional work, their support has been outstanding, turning around our requests very quickly. I've been quite impressed with their roadmap, and taking our feedback onboard as well. They have done a great job in supporting us in training our Chat bot as well as being open to supporting the tools that we utilise on our chat platform.
CONSNot much to add considering the overall experience has been very positive. A more visual flow diagram within the Alpha Blues platform would be great, to allow us greater visibility in how the chat bot responds to follow ups. But cannot fault them, the Alpha Blues team have done a terrific job!
Kaja
Leisure, Travel & Tourism, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2020
Review for Tallink chatbot
Overall experience is good, clients are using chatbot quite a lot and the main menu seems to work well for marketing campaigns.
PROSOverall looking of the bot view on the page looks nice :)
CONS1) Feature for hiding intents would be nice. Hided intents should be visible in the tree view, marked somehow so they would be easily separated from the intents that are "live". 2) Feature to schedule the time for intent to be live. This is useful especially with campaigns that are valid only for certain period of time. 3) Different emojis would be nice