AR Genie

RATING:

5.0

(1)
Overview

About AR Genie

AR Genie is a cloud-based augmented reality software that helps businesses provide training and remote assistance, and analyze machines set up on a unified platform. The solution integrates with AR glasses, enabling technicians to receive real-time guidance and visual annotations in their field of view. By overlaying virtual elements onto the real world, AR Genie visually guides users through complex procedures, step-by-step instructions, and troubleshooting processes. Key features include third-party integrations, backdrop, video support, and superimposed objects.

AR Genie Pricing

Free trial: 

Available

Free version: 

Available

AR Genie live video session
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AR Genie Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for AR Genie

1 Review

Abhishek

Automotive, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Serve your customers anytime, anywhere

As a result of integrating this technology, our company was able to significantly increase maintenance productivity while maintaining our commitment to ensuring client happiness.

PROS

Our organization offers a wide range of auto repair services. We recently expanded our solutions by incorporating remote support using AR Genie. Customers can have their cars remotely monitored during a breakdown using AR Genie remote assistance. All customers need to do is connect to an encrypted video session from their mobile phone or tablet and follow the instructions provided by our technician, who will guide the customer via 3D annotation on live video and can also share photos, videos, and PDFs in real time. Customers can now conveniently repair their automobiles on the go with this unique solution, removing the need to wait for field technicians to arrive.

CONS

Though till now it has worked great for us and we did not find any issues, the tool is constantly getting better.