Botsify is an amazing no-code bot building platform that allows you to build a conversational chatbot in less time. I love that I can easily create a chatbot for my Facebook page, website, and more. Also, the platform is super easy to use and a great choice for a beginner looking to create an automated chatbot.

I was looking for an AI chatbot so that I or someone from my team don't have to be present all the time to reply for customer queries, Botsify does that job quite well, I just have to create story blocks and media blocks based on my products and predicted queries, That's it, If you spend time and do this properly, you can replace human with a chatbot that is there as your company representative for 24x7x365. No one human can do that what AI chatbot can, 90% of the queries can be solved by bot, Botsify allows you to live chat as well, to take over the conversation anytime, The other good thing about botsify is that you can train your chatbot for new or predicted queries to answer better in the future. What I like most about Botsify is • Various Prebuilt chatbot templates to choose from as a starting point • Usability: Instinctive drag and drop feature helps you create a chatbot without coding. • Can be used for multiple platforms: Facebook Messenger, WhatsApp, Skype, Telegram, Slack, SMS and Web Chat. • Multilingual Support • Ability to Live chat, If you want to replace bot with human anytime jump in the conversation to take over • Detailed Analytics & reports • Third-party integrations

Things that I would like botsify to improve in the future: • UI/UX need lots of improvements • Sometimes Chatbot takes time to load on the website

I felt compelled to write this review. I've been intimidated by the idea of creating an AI chatbot because the task seems daunting. Immediately upon logging into Botsify, I felt calmed by their intuitive design and streamlined UI. This platform is very robust and has more functionality than I will need. However, I value the simplicity and ease of use with Botsify. The builder enables you to upload a logo/avatar, welcome message, and colors very easily. This makes it feel like a branded chatbot immediately. Brand recognition and consistency are significant to my business, and Botsify nails it. Concerning the response options, they are near limitless but organized in a way that you can find or create the responses you need very quickly. Direct your visitor to a help page on your site, send them to a product page, or enable them to book an appointment. There are conditional redirects where if a visitor asks to speak with a human, you can direct that conversation to your inbox and answer via email. I'm very impressed with the options available and the ease of implementation. Also, there is a live test button that takes you to your bot to see the immediate changes - I love this! It makes training your chatbot a fun and easy experience.

Just like any technology, there is a learning curve with Botsify. Thankfully, they have a comprehensive training section and a fantastic setup wizard. I've even found their YouTube channel to be a great resource.

very Bad

I find nothing appealing about Botsify There's nothing I find particularly helpful

I regret to share that my recent experience with Botsify has been significantly below par, far from the standards of professionalism and efficiency one would expect from an established chatbot platform.From the outset, the user interface felt counterintuitive and complicated, a stark contrast to the ease and simplicity advertised. The learning curve was steep, and navigating through the features was more challenging than it should have been, contributing to a frustrating and inefficient experience.Moreover, the quality of customer service was quite underwhelming. Whenever I encountered issues or had questions, getting the support I needed was an uphill battle. Response times were far too slow, and when I did receive replies, they often lacked the necessary detail to resolve the issues at hand. Instead of feeling supported, I was left with the impression that their support team was unprofessional and insufficiently trained.As for the bot's performance itself, it seemed inconsistent and unreliable. It often misinterpreted user queries, which led to irrelevant responses and an overall subpar user experience. Despite numerous attempts at fine-tuning and adjusting parameters, the bot's performance remained erratic.In an era where customer service is paramount and artificial intelligence is at the forefront of technology, it's critical that businesses deliver efficient and reliable services. I had high hopes for Botsify, but unfortunately, the platform didn't live up to exp

As a content creator, my experience with Botsify was a game-changer! When I first started using Botsify, I was blown away by how easy it was to create and customize chatbots without any programming knowledge. The user-friendly interface made it a breeze to design conversational flows and set up automated responses.

Botsify keeps things simple and easy. You don't need to be a tech whiz to create your chatbot. With their drag-and-drop interface, you can design your bot's conversation flow in a jiffy. No headaches, just smooth sailing.

Botsify aims to be user-friendly, but let's be real, even the coolest platforms can have a learning curve. It's like picking up a new instrument—you need a little practice to rock it. Some users may found it took a bit of time to get into the groove and master all the features of Botsify.

a rational solution for businesses, fast feedback and instant and continuous response for customer

live chat solution for businesses, our customers and improve your sales.Easy to use

interface can be improved , may have multi-language support