CallerDesk
Overview
About CallerDesk
CallerDesk is an online call handling system primarily aimed at service-sector businesses. It also handles customer-initiated calls and monitors sales activity. Key features include call routing using configurable directing strategies from and to anywhere, along with agent performance tracking and ROI optimization.
For marketing and improving user experience, the software collects data on sales conversion statistics, call center service levels, and sales call lead ratings. Additionally, analytics generate insights into retargeting statuses, call-back priorities, and agent performance.
For service efficiency, CallerDesk provides several call handling features. Toll-free cloud numbers, an app, and platform-based click-to-call solutions are deployable. Virtual numbers c...
CallerDesk Pricing
CallerDesk platform have flexible plans as per customer use case Like on pay per use basis, On monthly calling minute basis or on monday user access basis.
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for CallerDesk
1 Review
Siddhant
Research, 11-50 employees
Used monthly for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Andro Caller Desk
Great
PROSEase of use and quality of options that software provides.
CONSNothing in general. User friendly software.