ChatLingual

RATING:

4.0

(1)
Overview

About ChatLingual

ChatLingual is a multilingual contact center solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and other social channels. The cloud-hosted agent success platform and converse with customers in native languages. ChatLingual integrates with various third-party systems such as Salesforce, SugarCRM, Zendesk, and more. It includes a multilingual content library for professional interpretations.

ChatLingual Pricing

Contact Us For Pricing Options.

Free trial: 

Not Available

Free version: 

Not Available

CL Header Image
Slide 1 of 5

ChatLingual Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

3

Most Helpful Reviews for ChatLingual

1 Review

Naleen

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2023

Important Chat Tool

PROS

A great tool to take chats from customer/users.We can short description and description at once.If user is not comfortable with English they can chat in other language, and we have the ability to translate which is most convenient.

CONS

Response Predictions can be better compared to as it is now.