About CS for SharePoint

CS for SharePoint is a customer service and support application for Office 365 and Microsoft Teams environments that turns web, email and mobile customer requests into routable tickets with email alerts. Use CS for SharePoint to attach forms, documents, images and links to tickets or include other assets such as equipment and CRM data. Quickly identify deadlines by turning on priority filters. With escalating alert features, users will never miss an important deadline again.

CS for SharePoint Pricing

Starting price:

$2,995.00 one time

Free trial:

Not Available

Free version:

Not Available

CS for SharePoint Reviews

Overall Rating

5.0

Ratings Breakdown

(1)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for CS for SharePoint

1 Review

Write a Review

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2020

Great Help Desk Tool

Once we had it setup, it integrated seamlessly with our Sharepoint sites and Office365 apps. The forms are easy to customize as are the workflows.

PROS

Very flexible and robust. There are more features than we could ever use. Big pro is that it embeds in Sharepoint so integrates well with Office 365.

CONS

Initial setup is difficult. You will most likely need a lot of time with support while getting this off the ground.

Vendor Response

Thanks for your feedback! We are glad you have found our Help Desk to be helpful to your organization. We have recently upgraded our traditional "IT Help Desk" to "NITRO Help Desk" and release new updates & features monthly based on customer feedback so it will just keep advancing.

Replied June 2023