Interakt

RATING:

4.7

(11)

About Interakt

More than 5000 businesses, including well-known Indian D2C brands like House of Mangalam, Leap Club, Frontrow, The State Plate, Bunaai, Okhai, Zwende, and others, rely on Interakt, which is built on the official WhatsApp Company Platform, to expand their business on WhatsApp. Fast-growing E-commerce and D2C firms may use Interakt as an all-in-one WhatsApp CRM, campaign management, marketing automation tool, and sales channel to manage customer discussions and increase sales at scale. With Interakt, companies can reach out to customers using a single dedicated WhatsApp number to convert product inquiries into paying customers, assist customers in finding and purchasing products on WhatsApp, recover abandoned carts, send order details and updates to customers, and engage...

Interakt Pricing

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Not Available

WhatsApp catalogs and carts
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Interakt Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Interakt

1 - 5 of 11 Reviews

User Profile

Rupak

Verified reviewer

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

One of the best WhatsApp Business API tools in the market

PROS

Seamless integration with Shopify & the WhatsApp Commerce are my most favorite features of Interakt. One can easily sync their Shopify catalog with Interakt and start selling products on WhatsApp.

CONS

It would be really great if the variants functionality in the catalogue is available.

Anish

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Interakt Review

Interakt is a good option if you want to use an Official WhatsApp Business Account. Using the trial account and getting a demo before finalizing the product is better.

PROS

Interakt is one of the Official WhatsApp Business API providers with this we can get an Official account and submit for WhatsApp Green tick.

CONS

Interakt is a bit expensive compared to its competitors

Vendor Response

Thank you trusting Interakt and glad to read your review, Anish. We recommend you to check out our Annual Pricing Plan that offers a flat 20% off on the subscription charges. Pinning this here for you to be updated about all the offers and pricing plan in the future https://www.interakt.shop/pricing

Replied February 2023

Somi

Consumer Goods, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Affirdable app for Whatsapp Marketing

It has been great. It is good software if you are just getting started and want to include Whatsapp as a customer touchpoint.

PROS

Interakt is perhaps the most affordable app when it comes to WhatsApp marketing. It offers the basic WhatsApp automation you need for customer outreach.

CONS

The dashboard is a little complex. The broadcast campaigns are slightly tough to send as they need Whatsapp approvals.

Lidson

Food & Beverages, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Interakt is Good

PROS

Easy to use - easy to reply to chats.Best platform

CONS

need to include more platforms - Instagram, Facebook

Fenil

Information Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Interakt review

Interakt helps us to get Official WhatsApp Business Account

PROS

Interakt's user interface is simple and easy to use

CONS

Interakt pricing is bit expensive compared to its competitors