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User Copilot

User Copilot

RATING:

4.8

(4)
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Overview
Reviews

About User Copilot

SiteGlue AI is a generative AI solution that allows businesses to create a virtual SmartChat Agent powered by ChatGPT. The SmartChat agenct provides support and engages with websites visitors based on the data available on the website, customer support documents, and FAQs. SmartChat Agent can be added to the website facilitating visitor engagement, customer query resolution and new leads routing to the phone, email or other third-party applications. The human handoff functionality allows businesses to automatically transfer critical support issues, pricing inquiries, appointment requests, and more, to the email, phone, CRM or Help Desk system.

User Copilot Pricing

Pricing is based the size of your knowledge base, users and locations.

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Not Available

AI Powered Live Chat
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User Copilot Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4

Most Helpful Reviews for User Copilot

4 Reviews

Scott

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2023

Great ChatBot

Excellent.

PROS

We use SiteGlue as a customer service chat bot on our website. People can ask questions and contact us for an appointment. We really enjoy “Lisa” on our site. The features are great for the price and the customer service is attentive and responsive.

CONS

Would like more seem less integrations with other CRM platforms.

Trent

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

SiteGlue Delivers Chat Functionality with Ease

My overall experience with SiteGlue has been outstanding and we are now going on our 4th of doing business with them.

PROS

I like that SiteGlue offers customizable conversation flow and is easy to implement. The customer service is outstanding and I feel like SiteGlue is our partner and not just another vendor.

CONS

I have nothing negative to say about Siteglue

Connor

Marketing and Advertising, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Positive Experience

PROS

My experience with SiteGlue has been solid. It's easy enough to implement and use.

CONS

Don't have anything negative to say about it right now.

William

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

SiteGlue as a must have for your website.

Positive

PROS

This easy to install and use AI assistant is a must have on your current website. It allows the ability to captivate the client into contacting your company.

CONS

None - we really like this product. It is easy to use.

Reason for choosing User Copilot

It was offered from Vendasta.