GlitchSecure

RATING:

5.0

(11)

About GlitchSecure

Designed for businesses in technology, telecommunications, healthcare and other industries, GlitchSecure is a cloud-based solution that helps manage cybersecurity operations through vulnerability assessment, penetration testing, continuous monitoring and more. Key features include APIs, real-time notifications, automated reporting, remediation management, targeted testing and data security. Pricing is based on monthly or annual subscriptions and support is extended via FAQs, email and more.

GlitchSecure Pricing

Starting price: 

$275.00 per month

Free trial: 

Not Available

Free version: 

Not Available

GlitchSecure Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for GlitchSecure

1 - 5 of 11 Reviews

Eran

Information Technology and Services, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Could not have picked a better partner for our Cybersecurity needs

PROS

We engaged with GlitchSecure to perform a penetration test for our product, and to do an ongoing vulnerability detection to make sure we're solid on this front. After considering multiple vendors, we ended proceeding with GlitchSecure - and are so happy we did. The team is extremely professional and knowledgeable, and helped us get to speed on the various security findings that needed addressing. The GlitchSecure platform is very easy to use and navigate, way ahead of what most security vendors offered. They were also able to accommodate a tight schedule, which was very much appreciated. Looking forward to a long and fruitful engagement!

CONS

Nothing really comes to mind. It was an excellent experience.

Scott

Financial Services, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Fintech Firm Review

Partnering with GlitchSecure has been a great experience. Their service is top-notch, and their security offering is second to none. We feel like they really have our backs and want to improve our security footprint which is a big relief in this industry. We're excited to continue the relationship

PROS

What stands out to me the most is the customer service and security expertise which has been exceptional. We have been working with [sensitive content hidden] and they have been extremely responsive, flexible and knowledgeable.

CONS

Honestly, at this point I don't have any cons with GlitchSecure. The experience has been nothing but positive

Reason for choosing GlitchSecure

GlitchSecure offers a managed service of vulnerability testing using a whole suite of products to test against our environment. It's simply a better offering than most products and the service is excellent!

Reasons for switching to GlitchSecure

GlitchSecure offers a managed service of vulnerability testing using a whole suite of products to test against our environment. It's simply a better offering than most products and the service is excellent!

Vendor Response

Hi Scott, We're really glad to hear the experience has been such a positive one so far! Thanks for highlighting some of the reasons for choosing us over competing products, we put a lot of care into making sure both our product and support are always top-notch. Looking forward to continuing to work together!

Replied June 2023

Andy

Internet, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Excellent team & product

The confidence that we're closing the little gaps, or understanding and optimising the issues in our

PROS

[sensitive content hidden] and team were clear, helpful, and competent throughout the onboarding and during the initial penetration tests.The tool to track remediation is a feature that is wildly better than the typical "badly formatted PDF" we've seen in the past.

CONS

As with any comprehensive penetration test it's not plug and play and there can be issues that result from the in-progress work (hello lots of "under attack" alerts) but that's a function of the work rather than anything specific.

Vendor Response

Hey Andy, thanks so much for sharing such positive feedback with us and that our platform and remediation tracking has been such an improvement from your past experience. I totally get what you mean about setting off alerts that you're under attack, as you said that's a function of simulating a cyber attack but it does show that your monitoring and alerting systems are working. ^_^

Replied May 2023

Jonathan

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Glitch Secure went above and beyond to protect us! We owe a lot to them!

11/10, can't give them enough shout outs for helping beyond the job description.

PROS

Glitch Secure went well above and beyond the contractual obligation to make sure we are secure. With any vulnerabilities, they would jump on a call, night, weekend, it doesn't matter. They are truly amazing people and want their customers to feel appreciated.

CONS

Haven't found anything yet. Their service has been above and beyond!

Reasons for switching to GlitchSecure

When a threat of an incident happened, Cobalt could not be reached. GlitchSecure, even without having a contract in place, jumped on a call with the team at horrific hours and helped the team solve any potential issue. They just go above and beyond.

Joshua

Education Management, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Great team, relevant results, easy to understand

I'm incredibly happy with the team and how responsive they are. They guided us whenever we got stuck and were helpful with suggested approaches to remediation.

PROS

The GlitchSecure team is super easy to work with and they work hand in hand with us in a dedicated slack channel. They are easy to communicate with when there are hiccups and they have a lot of industry knowledge to help guide towards fixes.

CONS

Sometimes it is hard to know what to do when there are lower level issues. The team is super knowledgeable and can guide anyone in remediation steps but sometimes it's just hard to figure out exactly what to do.

Reason for choosing GlitchSecure

The great people and the cost of service.

Vendor Response

Hey Josh, thanks so much for sharing this feedback! We're so happy to hear you've been happy with us and that we've been able to guide you towards improved security! One of the things we are working on to address the low level stuff is a series of guides and articles that cover how to implement fixes in common infrastructure such as AWS and CloudFlare. Keep an eye out for those later this year. :)

Replied May 2023