PhantomBuster

RATING:

4.6

(62)

About PhantomBuster

PhantomBuster is a cloud-based data extraction software designed to help businesses automate sales and marketing processes by scraping public data from LinkedIn, Sales Navigator, LinkedIn, Instagram and all major online platforms. The application allows users to save all data in the cloud in CSV and JSON formats. Key features include email address extraction, disparate data collection, document extraction, IP address extraction, image extraction, and phone number extraction. The platform sends notifications about various automations through emails or within the application itself. It offers automations, workflows, and integrations as part of its wider product offering.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

PhantomBuster Pricing

Phantombuster offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality - outlined below - scales with the number of users. Starter - $59/month or $48/month (billed annually) Pro - $139/month or $112/month (billed annually) Team - $399/month or $320/month (billed annually)

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Not Available

Slide 1 of 3

PhantomBuster Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PhantomBuster

1 - 5 of 62 Reviews

Inna

51 - 200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

good, fast but not for frequent use

User Profile

Rick

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2022

Great data scraping tool

For tens of dollars a month and a pay as you need it subscription model I love this product. When I need it I pay for it, when I don't I still have access to a little bit of free time with their lifetime subscription.

PROS

Phantombuster has become one of my primary data extortion tools. Buying contact lists is an expensive and uncertain route to go. Building your own is more time consuming but you know who is ending up on your list. Once I started using it I also found value in social media scraping and even yellow pages look-ups.

CONS

No real cons except that you do need to be particularly careful when extracting data from Linkedin. Take their warnings and limits seriously. You can push the limits if you wish but I recommend playing within the lines.

Reason for choosing PhantomBuster

I haven't found a single data extraction tool that does all things on all platforms so you may need several different tools to do the research you need. But, what Phantombusters does, it does well.

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Unbelievable

Here's just one example: - I started with a list of names in a Google Sheet. - I used the "LinkedIn profile URL extractor" Phantom (i.e. recipe), hit "Launch" and grabbed coffee. - 10 minutes later the entire list of ~100 was appended with LinkedIn profile URLs -- and the accuracy was 100%. - I then used the same sheet (now with URLs added) as the starting point for the "LinkedIn Profile Scraper." Speechless.

PROS

I was skeptical at first, but Phantombuster truly delivers as advertised. Ready-made recipes, categorized by which platform you'd like to extract data from (e.g. LinkedIn, Twitter, website ... even Craigslist!) make getting started a breeze. If you need to source information or enrich data, this should be the first software tool you try out. Also, the pricing is fantastic -- definitely the greatest value-to-cost ratio I've ever seen.

CONS

Honestly, nothing. I'm blown away by how effective it is.

Reason for choosing PhantomBuster

The free trial is generous, doesn't require you to submit Billing Info, and guides you in a way that's both practical and easy-to-understand. I purchased a subscription on day 2 of the trial.

User Profile

Nath

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed January 2020

Great idea, but too many lets downs.

Poor, paying $1000+ per month and receiving very, very slow support waiting 20+ days for support tickets to be resolves, random bugs like execution time going to 0 on some days and just in general poor custom service.

PROS

As a whole, the idea is great - built on top of PhantomBuster APIs to make a complex, custom automation involving LinkedIn, Twitter and Email Scraping.

CONS

Documentation is terrible - they’re providing APIs so if you want to launch your Phantoms programmatically you require some level of documentation, but it doesn’t exist. You talk to support and half of them don’t even know what you’re talking about and have to put you through to other developers to actually understand what I’m saying. If you’re selling a technical product, it makes sense to hire technical support staff. I’ve spent $1000 per month, for the past 3 months on PhantomBuster and receive very slow support, I hadn’t received a response in over 20 days from my last request and it’s just not acceptable.

Guillaume

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2024

Powerful yet limited tool for your basic extraction needs

Overall, the experience is rather nice and allows to save time. Unfortunately, only the most common sources are covered, and any serious scraping duty will require an additional tool and/or additional (paid) credits to enrich the data.

PROS

PhantomBuster is your easy-to-use tool for standard extraction duty. Do you need scraping data from your standard Google Maps, LinkedIn/Sales Navigator, Yellow Pages, Instagram, Reddit, Twitter/X, Youtube and so on? Here you go! And besides the standard csv file, you can even export your data into Hubspot or Slack.

CONS

While the standard apps and websites are covered, other less-standard, unique sources will require a more ubiquitous (and most likely less user-friendly) tool. As with almost any preset-based no-code tool out there, PhantomBuster shows its limitations as soon as you get out of the beaten paths. Also, no data enrichment is provided, you haveto rely on external credits.