All ManageEngine Applications Manager Reviews

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Jim

Marketing and Advertising, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Beyond the Surface Exploring ManageEngine's Applications Monitoring in Action

The tool excels in optimizing resource utilization, helping us identify bottlenecks and optimize our infrastructure for better efficiency and cost-effectiveness.

PROS

The tool is designed to scale with the growth of an organization, accommodating the increasing number of applications and servers without compromising performance.

CONS

Applications Manager relies on Java, which can pose compatibility issues and security concerns for users in environments that aim to minimize Java dependencies.

Reason for choosing ManageEngine Applications Manager

Applications Manager is scalable, making it suitable for organizations of different sizes. It can grow with the expanding needs of your business.

Ruben

Telecommunications, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Trust and Security of the State of the Service Platform

The trust, security and support that ManageEngine has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.

PROS

The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates.

CONS

The configuration of the different components to achieve traceability of the service from the Infrastructure to end users

Reason for choosing ManageEngine Applications Manager

We needed to have a tool that would give us visibility into the status of our services and the end user experience.

Patrick

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed October 2015

Buggy and the source of way too much administrative overhead

This software was initially brilliant: quick to set up, easy to use, and a good value for the money. However, over the course of the past year I have spent no less than 20% of my ENTIRE work time trying to chase down issues, apply patches, and work with support to resolve random one-off problems that simply should not exist. Between database corruption issues, resource issues, inconsistencies between patches...I can't think of a single week over the course of the past year when I haven't had to tweak something in our App Manager nodes to make them work as expected. The support team has been great, and has eventually solved every issue I have thrown at them, but I am spending way more time on the phone, in email, and in chat sessions than any one person should. More attention should be focused on the development and testing of this product in my opinion, as the software has the potential to be great but the constant attention needed leaves it falling short for an Enterprise environment.

Stephen

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Bridging the Gap with Applications Monitoring for Seamless Operations

The automatic discovery feature simplifies the onboarding process, automatically detecting and adding new components to the monitoring environment, reducing manual configuration efforts.

PROS

It offers a cost-effective solution compared to some competitors, providing excellent value for the features and functionality it offers.

CONS

The mobile application, if available, may lack certain features and functionality present in the desktop version, limiting the ability to manage and monitor on the go.

Reason for choosing ManageEngine Applications Manager

Applications Manager prioritizes security, with built-in features to safeguard monitoring data and ensure the integrity of the monitoring environment.

Jeff

Warehousing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Get a 360-Degree View of Your IT Infrastructure with ManageEngine's Comprehensive Tool

The tool provides comprehensive support for monitoring virtualization technologies.

PROS

The tool provides support for virtualized environments, including VMware and Hyper-V

CONS

The tool may not provide enough integration options with third-party tools.

Reason for choosing ManageEngine Applications Manager

The product offers a mobile app that allows users to monitor their IT infrastructure on-the-go.

sachin

Information Technology and Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

"In conclusion, an excellent product with a very easy to use administration system.".

In addition, reports on service availability can be generated for various types of devices in one place as well as the modules and instance can be configured very quickly.

PROS

An easy-to-use tool that helps you manage complex applications and servers

CONS

There is a single dashboard for almost all services and we can monitor them all

Reason for choosing ManageEngine Applications Manager

An easy-to-use tool that helps you manage complex applications and servers

Anish

Food & Beverages, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

A Closer Look at ManageEngine Applications Manager's Monitoring Capabilities

The integration options with other ManageEngine products have streamlined our IT operations. Applications Manager seamlessly works with other tools in our toolkit, creating a cohesive ecosystem.

PROS

The availability of a SaaS deployment option simplifies setup and maintenance.

CONS

Adequate training and onboarding may be necessary for users to make the most of the platform.

Reason for choosing ManageEngine Applications Manager

ManageEngine Applications Manager offers a mobile app, enabling us to monitor our applications and infrastructure even when we're on the go.

User Profile

Danson

Verified reviewer

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2018

Easy to install and use.

ManageEngine is cheap to install and use Easy asset management and auditing. Simple and straight foward service request processes. Great business processes automation.

PROS

ManageEngine Applications Manager was easy to install , use and no training was required to get our monitoring software started. It is a multipurpose monitoring tools for client applications, fundamental foundation parts,such as application servers, databases, huge information stores, middleware and informing segments, web servers, web administrations, ERP bundles, virtual frameworks and cloud assets.

CONS

Updating ManageEngine Applications Manager is not a straight foward process because sometimes documentation is not extensive.

Vendor Response

Thank you Danson for reviewing Applications Manager. We are glad to be able to deliver value to you in terms of application performance monitoring. We see you have mentioned that updating the Applications Manager setup is not simple without sufficient documentation. Could you please let us know if you are referring to the application of service packs in the product? You can send your response to appmanager-support@manageengine.com and we will get in touch with you about it.

Replied July 2018

Oscar

Machinery, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Powerful monitoring tool with informative support

Powerful monitoring tool with informative support and highly important product features, best product i the market for monitoring infrastructure

PROS

Powerful monitoring tool with informative support and highly important product features

CONS

no dislike sof the product after upgrade

Luis

Computer Networking, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

APM made our monitoring easy with great help from Support Team

APM made our monitoring easy with great help from Support Team

PROS

Server Monitor, DB monitor, Reports, Alarms

CONS

no dislikes after recent upgrade of the product

Zoraid

Insurance, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Solving IT Challenges with ManageEngine Applications Manager

I appreciate the depth of visibility that Applications Manager provides into our application infrastructure. It has become an indispensable tool for identifying bottlenecks and optimizing our performance.

PROS

The real-time monitoring feature provides us with up-to-the-minute data on application performance.

CONS

Updating to newer versions can sometimes be a hassle, with potential compatibility issues.

Reason for choosing ManageEngine Applications Manager

ManageEngine's strong customer support and documentation have been invaluable in helping us get the most out of the product.

Frank

Banking, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Experience Unparalleled Visibility into Your IT Infrastructure with ManageEngine

The tool provides a lot of information about the performance of my network, which has been helpful in identifying connectivity issues.

PROS

The tool provides detailed insights into the performance of middleware and messaging systems, including JMS and IBM WebSphere MQ.

CONS

The tool may not provide enough support for monitoring serverless environments.

Reason for choosing ManageEngine Applications Manager

The product offers customizable performance thresholds that allow users to set alerts for specific metrics.

Thato

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Enhance Your IT Productivity with ManageEngine's Easy-to-Use Monitoring Software

I like the feature that helps me monitor the performance of my cloud-based applications.

PROS

The tool provides an easy-to-use interface for managing log files, allowing users to quickly search and analyze logs for troubleshooting purposes.

CONS

The tool may not provide enough support for certain operating systems or technologies.

Reason for choosing ManageEngine Applications Manager

ManageEngine Applications Manager provides real-time monitoring for hybrid IT environments.

Angela

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Stay Ahead of the Game with ManageEngine's Cutting-Edge Monitoring Tool

The tool provides comprehensive monitoring capabilities that help me identify issues before they impact users.

PROS

The alerting system is robust and can be configured to notify users via multiple channels, including email and SMS

CONS

The dashboard can be cluttered and difficult to navigate.

Reason for choosing ManageEngine Applications Manager

The tool provides extensive reporting capabilities, including real-time alerts and custom reports.

Julian

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Empower Your IT Team with ManageEngine's Comprehensive Monitoring Platform

The tool has a low footprint, and it doesn't impact the performance of my applications.

PROS

The tool provides detailed performance metrics for databases, including SQL queries and transaction times.

CONS

The tool may not be as customizable as some users would like.

Reason for choosing ManageEngine Applications Manager

ManageEngine Applications Manager provides detailed insight into application usage patterns and user behavior.

Shawn

Mining & Metals, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Effortlessly Monitor Your IT Environment with Applications Manager Solution

PROS

The tool provides detailed insights into the performance of web services, including SOAP and REST APIs

CONS

No dislikes after the very recent upgrade

Reason for choosing ManageEngine Applications Manager

The tool provides comprehensive support for monitoring AWS technologies also offers detailed performance metrics for SAP applications.

amit

Oil & Energy, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Monitoring your IT health in one place

PROS

It has all hardware/application monitoring features in one place.

CONS

It cannot auto resolve alerts on its own. Human interference is required.

Reason for choosing ManageEngine Applications Manager

Performance impact while monitoring your server. Never encountered Manage engine clogging high CPU or memory usage on servers.

abel

Information Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Applications Manager is a valuable assest to our organization

All-around exceptional monitoring tool with more efficient support team and proactive tool thanks to this tool

PROS

It has user-friendly UI, real-time monitoring, powerful anlaytics and top-notch customer support

CONS

no dislikes after recent upgrade it works without any issues now

Jorge

Banking, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Seamlessly Monitor Your IT Environment with ManageEngine's Top-Notch Solution

The UI is responsive, and I haven't experienced any lag or performance issues.

PROS

The product provides a comprehensive set of security features, including user authentication and access control.

CONS

The tool may not provide enough support for certain databases.

Reason for choosing ManageEngine Applications Manager

The tool provides end-user experience monitoring to ensure that applications are performing optimally for end-users.

Dinkar

Computer & Network Security, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Values for money monitoring tool in the market with best in class Support

Values for money monitoring tool in the market with best in class Support.Server monitoring, URL monitorig, Real user monitoring

PROS

Server monitoring, URL monitorig, Real user monitoring

CONS

no dislikes about the after recent upgrade

Prakash

Maritime, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Best Performance Monitoring Tool

PROS

Easy implementing,customized addon,precise information- monitoring reportinstant chat support,

CONS

licence cost high compare user addon,attribute level threshold not present

Nodean

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Personal General Overview of App Manager in our Organization

- Proactive monitoring of IT Infrastructure and services which enables us to respond to impending issues and incidents timeously- Data that allows us to draw reports on incidents, recognize trends and analyze issues as part of root cause analyses

PROS

- Customizability- Integration with other products- Plugins for different technologies

CONS

- Polling data for some of the matrices we are monitoring is rotated after a short period of time so we cannot access it days later, only a short time, up to 24 hours after it was collected

Mathias

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Infrastrucutre Monitoring in AppManager is Hassle free

PROS

Real user monitoring, Infra monitoring, Best class support team and product developers

CONS

no dislikes after the recent upgrade all works fine

Prathap

Banking, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Manage engine

PROS

Business process more efficiency in manage engine

CONS

ME is more efficiency in business process

Jonathan

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Efficiently Manage Your IT Resources with Applications Manager

I like the feature that helps me monitor the performance of my containers and Kubernetes clusters.

PROS

The tool provides detailed insights into network performance, including latency and packet loss

CONS

Some users have reported difficulty configuring the tool to meet their specific needs.

Reason for choosing ManageEngine Applications Manager

ManageEngine Applications Manager provides customizable alerts that allow users to stay on top of critical issues.

Showing 1 - 25 of 122 Reviews