All Food Guard Reviews
1-11 of 11 Reviews
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Berhanu
Professional Training & Coaching, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Best product!
The product provides good traceability and easy to use interface.
CONSIt is only functional on android devises
Caoilinn
Food Production, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Food Guard Review
Food Guard eliminates the use of paper and filing within the production factory. Information can be stored online and viewed instantly without the additional hassle of searching through files. The system removes human error between the processing steps and allows for compliance within the company in a simplified manner.
CONSThe Audit feature is missing sections such as Corrective Actions and an area to insert photos. These features would enhance the functionality and allow for all gathered information to be stored in one place.
Vendor Response
Thanks for the review. We are actively working on the ability to add pictures which many of our customers have asked for. We hope to have this in place within 4 months or less. We also plan on introducing enhanced rules and alerts that will include corrective actions within this time frame. Thank you for the feedback.
Replied June 2023
Irina
Food Production, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
2
Reviewed June 2023
Food Guard as an Auditing tool
The checklist is easy to use and report is generated instantly.
CONSIt does not comprise the whole auditing functionality yet. For example it does not have the corrective action section or picture to show the non-conformance.
Vendor Response
Thanks for the Feedback Irina. We are developing further corrective action next steps and pictures with our next release and hope you can benefit from these changes soon. HACCP traceability is our Core strength at present but all feedback is welcome and taken onboard !!
Replied June 2023
Michelle
Environmental Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Foodguard review
Customisation of the softwareTraceability featuresExpertise within the company Partnership approach with customer
CONSSome minors parts of the software still in development
Vendor Response
Thanks Michelle. Please feel free to suggest any improvements to us as we are actively trying to develop and improve the product.
Replied June 2023
Leonardo
Food Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
The app is intuitive, what make’s it easy to use.
The product is really intuitive and if you want to change something you need just a click, and it’s done.
CONSIt could be improved the tasks on the checklist. If you want to add some task, it will appear just on the bottom, but you can’t change the order, so it would be good to have a button we’re you can scroll the new task and put it in the right order.
Lydia
Food Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Excellent Product
Very good, [sensitive content hidden] is a pleasure to deal with. Nothing is ever a problem.
PROSThe ease of use once the understanding of the app was pointed out.
CONSAs this is a product that is in development, I have been working with the company nothing little things that I think would make the app better. And they have taken my suggestions on board.
Vendor Response
Thanks. We are working hard to listen to our customer and develop the feature set further.
Replied June 2023
Ron
Food Production, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great Product
Very thorough and very well informed …. and so easy to adapt to individual needs
PROSEase of installation and user friendly And great backup
CONSI didn’t really experience any problems with the software and if so they sorted immediately
Vendor Response
Thanks for the feedback Ron
Replied June 2023
Martin
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Food guard review
First class
PROSSimplicity of use, great customer service
CONSNot much to complain about maybe if at some point they could add a barcode checkin checkout system
Vendor Response
Thanks Martin. We'll definitely look at incorporating this into the solution.
Replied March 2023
Pamela
Food Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Food Guard
Less paperwork and all data stored in one place. Very easy to use. Convenient also
PROSAll the checklists are in one place not sheets and sheets of paperwork. Also with the daily checklists, they serve as a reminder of tasks to be done daily.
CONSThere is no cons to this product, its very straight forward and easy to use
Jennifer
Food Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Great user experience
It’s really simple to use and easy to add an manage checklists and tasks.
CONSNot being able to add comments in another section besides checklists
Vendor Response
Thanks Jennifer for your feedback. We hope to add pictures and further comments in our next release thanks so much of your feedback. We appreciate the loyalty you have shown us.
Replied June 2023
Frank
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Excellent addition
Very easy to use
PROSEasy to use , very manageable and straightforward
CONSThe lay out at first but will be corrected