Jotform Sign

RATING:

4.8

(128)

About Jotform Sign

Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events. Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more. Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotfo...

Jotform Sign Pricing

Free trial: 

Not Available

Free version: 

Available

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Jotform Sign Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jotform Sign

1 - 5 of 128 Reviews

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

JotForm Lover

10 out of 10 on a scale of 1 to 5. It is off the charts

PROS

I like that I can embed it onto my website for customers to sign before coming in

CONS

There are no cons. Jotform is simply perfection.

Vendor Response

Hi, Thanks for sharing your seamless experience. We're glad to hear that embedding Jotform onto your website for pre-visit signatures has been helpful. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Replied May 2024

Lori

Staffing and Recruiting, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed March 2024

One of the easier to use options

I am happy with how I set up our documents, but we had a low usage rate on it once it was sent to clients. We really need to be able to send to several people and they can decide who signs it, vs us picking one recipient who may not be the signer and then the Jotform Sign goes ignored.

PROS

I struggled with implementing a document management/signature system, and Jotform Sign was the most user-friendly. It may have helped that we were already a Jotform user so I was familiar with the site and it connected with other forms in our account.

CONS

Even though this was the most user-friendly, it was not without struggles. If we had someone to help roll it out or even get us started with one form, it would have helped ensure success for future use. I don't have time to watch a handful of videos, so it was a long process.

Reason for choosing Jotform Sign

It was the easiest to figure out of the options I tried

Vendor Response

Hi Lori, Thanks for sharing your experience with Jotform Sign. We're thrilled to hear that you found it to be the most user-friendly option for your document management and signature needs. We understand that implementing new systems can sometimes be challenging, especially without dedicated assistance. Please know that our Support Team is here to help. You can reach out to us via our Support Contact Form at https://www.jotform.com/contact/ for immediate help with any issues you may have with Jotform Sign. We'll be more than happy to help.

Replied May 2024

yee

Mental Health Care, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2024

Use for consent form

PROS

- online - able to share with other parties - template

CONS

- not free - when send out the link for the document, the branding of Jotform is too much.

Vendor Response

Hi Yee, Thanks for your nice review. We're pleased to hear that you find our platform helpful and that you like sharing templates with other parties. I'd like to clarify that we have a Starter (Free) plan that you can use forever. It has the same access to almost all the same features as the paid plan. They mainly differ on the monthly signed document limits. We also made sure that our branding remains simple and should not affect the functionalities of the form. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Replied May 2024

Malik

Security and Investigations, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Great Way of Support

I have spent a good amount of time together with my team to set-up the forms. We have saved a lot in cost and time by using this service and it's quite hassle free once it has been properly set-up. Sometimes it becomes challenging to deal with little boxes while moving them to fit in a suitable place. Overall a great service, Electronic and digital signature features are making it marvellous.

PROS

Jotform Sign has an incredible importance in my eyes. This feature automates our workflow and forms can be signed anywhere and at anytime which makes the process much quicker than usual.

CONS

Limited number of allotments per subscription.

Reason for choosing Jotform Sign

I found jotform much better while using as trial.

Reasons for switching to Jotform Sign

I found jotform much better while using as trial.

Vendor Response

Hi Malik, Thanks for your awesome review. We're thrilled to hear that Jotform Sign has been incredibly valuable to you. Automating workflows and enabling signing from anywhere, anytime are key aspects we aim for. We would like to let you know that we have increased the monthly signed documents limit for all plans. For example, on the Starter (Free) plan, from 10 signed documents per month, it is now increased to 100 signed documents per month. Check out our pricing page to find out more http://www.jotform.com/pricing/. Let us know if you have more questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Replied May 2024

Derrick

Construction, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Professionalism in a document

Easy, helpful, organized, and practical.

PROS

The forms look professional and the recipient can easily read them. Also, submitting pictures and writing on them descriptions is a great tool. Also, the phone app is great.

CONS

The limitation of signatures for the basic package

Reasons for switching to Jotform Sign

We just used it for the forms, but it was expensive and we don't have the budget for app tools. So we came back to jotform

Vendor Response

Hi Derrick, Thanks for your positive rating. We're happy you find our forms professional-looking and our platform great to use. We'd like to inform you that we have increased the Singed Document limits for all plans. For example, Starter (Free) plan has been increased from 10 to 100 Signed Documents per month. Check out our pricing page to find out more: http://www.jotform.com/pricing/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Replied May 2024