All TutorCruncher Reviews

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Stanley

Education Management, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed September 2021

A well developed platform with continuous improvement and new features.

User Profile

Michelle

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

Tutorcruncher has literally made my administration so much easier.

Time is money and this software saves me heaps of time. It has also increased my business's capacity to grow without me having to employ another administration person.

PROS

- easy to track jobs and lessons - turned my paper lesson reports into electronic ones - empowers my tutors and clients - time sheets are managed once tutors mark a lesson complete - compared to their competition, price versus features is unbeatable - great support. The guys at Tutorcruncher area always very responsive and they are on the other side of the world for me

CONS

- Credit requests and invoicing is done a little bit different from how I used to do it and required a change to my internal business processes. If there is an amount still owing on a credit request, I'd like to see that marked as transferred to the invoice when the invoice supersedes that credit request - I don't use it to track tutor pay because our Australian casual employment pay rates are too difficult to implement. I simply export tutor hours and manually enter into Xero's payroll.

Vendor Response

Hello Michelle, thanks for the fantastic feedback! We are delighted that TutorCruncher has helped you streamline your company's services and that you have made the most of our lesson report. We are proud to know that we provide effective support even if we are on the other side of the ocean! We are working to improve the credit requests. Thanks again Michelle.

Replied April 2018

Lizbeth

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Highly Recommend

PROS

TutorCruncher is a wonderful Tutoring Platform for any size business. I own a small tutoring business and this has been a reliable resource the company uses every day. The organization and layout of the client and student information is great. Tracking of lessons, reporting, and invoicing features are vital and are presented in a user-friendly way. There are many options to integrate other great platforms such as Zoom for virtual lessons. Additionally, the customization features are extensive. Overall, exceptional.

CONS

Starting out with this platform can be a bit rough. The categorization and functionality are challenging to get used to at first. However, there is a magnificent support team including [SENSITIVE CONTENT] that guides a new user through the platform and how to get the most out of it, also troubleshoot any concerns.

Reasons for switching to TutorCruncher

I used TutorCruncher in the past and in drawing comparisons, I realized that TutorBird was much more limited in functionality and did not have certain features I needed for my business such as creating multiple jobs for a single client at two different rates for both the client and tutors. Also, TutorBird has almost no customization.

Vendor Response

Hi Lizbeth, Thank you so much for your lovely review! It's great to hear that TutorCruncher has helped your tutoring agency & the switch hasn't been too difficult. We are excited to continue working with you in the future! :)

Replied October 2021

Vicky

Education Management, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Good quality software

Good! Apart from the two improvements I wrote about, I love TutorCruncher and I think you did a great job at building it.

PROS

The number of options available and the fact that it simply works. Other types of software don't always work, so I was happy to see TutorCruncher does what it is supposed to do. I like the number of options and the client-student system works really well, as does the invoicing.

CONS

Two things: 1) The software does not work intuitively. Options are difficult to find and are not where a client expects them to be. I'd advise you to work with someone who knows about customer experience in software and who is willing to update the software with your customer in mind. As a client, the software has clearly been designed by someone who is good at building software, but who is not specialised in customer experience. 2) Translations. These options are horrible. There are many words one can translate in TutorCruncher, but once I did, the original English terms appeared on the invoices, still. When I asked about this, [SENSITIVE CONTENT HIDDEN] told me the translations are just there 'for you'. For me? I don't get why it works like this. I'd advise you to either a) make sure the translated terms appear throughout TutorCruncher as well as - most importantly! - on the invoice to the client's customers, so that the client won't have to build a new invoice using Moustache. And b), I'd also be interested to work with you to translate the software to Dutch or other European languages. In that way, your clients won't have to translate at all, and it will provide you with the opportunity to start selling the software here in the Netherlands (as there is no Dutch software available atm).

Reasons for switching to TutorCruncher

I wanted clients to be able to pay right away for the tuition, maybe through iDEAL (the Dutch way of making payments), and even though it has proven to be a hassle to organise this, I think it must be possible in TutorCruncher.

Vendor Response

Hi Vicky, Thanks so much for your review! It is really great to hear that you are enjoying using our system. With regards to the translation part of our system, there seems to be a bit of confusion. Our translations work for end users only (clients, tutors, student), which is why you will not be be able to see these changes on your admin profile. We are always working to improve our system, so we would be very happy to get in touch with you and get a bit more feedback about what we could do to improve our translations and the easy of use of the system! Please feel free to write us a quick email.

Replied November 2020

Stanley

Education Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

A well developed platform with continuous improvement and new features.

I guess I am most impressed at the fact that they have good client service that generally get back to your problems within 24 hours. Also they continue to develop and perfect the software, making it more and more suitable for my need. They even developed a video conference integration themselves to resolve the program I have with other integrations. Best part it, its free of charge (I hope it stay this way).

PROS

TutorCruncher offers basically everything my tutoring business needed. From CRM, teacher/client database, website implementation, and online classes. It also have payment integration too, but since I collect my fee from other means, I didn't really get to use that, but its available.

CONS

I use it to provide service to Chinese customers. The translation process is available, but not automated. I essentially have to translate things one by one. Also, it doesn't let me or the user to switch between languages. So I had to put in both English and Chinese at the same time for users. Works, but made the interface messy.

Reason for choosing TutorCruncher

Referral from tutor.

Reasons for switching to TutorCruncher

Not all in one enough for me to scale my business.

Vendor Response

Hi Stanley, It is really great to hear that you have had a good experience with TutorCruncher. Thank you for your review! We are always working to improve our system, so we will make sure the devs take a look at your suggestion for improving translations!

Replied November 2020

Mohammad

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Tutorcruncher review

Has allowed us to solve many problems and make running our business easier. We've gone from using 4-5 excel sheets, to managing everything on a cleaner platform on TutorCruncher, which has led to much less hours spent on menial tasks.

PROS

It has made our life easier in terms of managing our tutoring company. We can organise our timteable, lesson reports, invoices, and sales/leads all on one platform

CONS

Sometimes lacks customisability, eg when formatting emails, invoices, etc

Reason for choosing TutorCruncher

TutorCruncher seemed to have a cleaner platform

Vendor Response

Hi Mohammad, Thanks for taking the time to leave us such a nice review! Glad you're enjoying the platform and we look forward to continue working together in the future :)

Replied January 2022

Wallace

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Double the productivity

My business has about 20 classes. TutorCruncher helps me most in scheduling and billing.

PROS

- Reasonably easy to use - Make scheduling of my - Integrate the class schedules seamlessly with Google Calendar - Integration with Stripe - Account for the time zone difference for my teachers and students - Simplify the billing process - Chat support very helpful

CONS

- When you try to list items, such as jobs, students, and parents, while you can use different filters, it doesn't let you sort the order of appearance. For example, you can't list them in alphabetical order.

Reason for choosing TutorCruncher

TutorCruncher provides just what my business needs with one single SaaS. The learning curve is relatively flat. And in case when I get stuck, I have the chat support to help me.

Vendor Response

Hi Wallace, We are very happy to hear that you are like our system and are enjoying a variety of the features we have to offer. Thank you for your feedback on areas we can improve, this is something our developers will look into updating and improving!

Replied November 2020

Callie

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Excellent system for tutor management

Excellent time saver.

PROS

The set up is easy and once done has saved me lots of time with scheduling tutors, requesting payments and managing new clients within my small organisation. My clients are happy with their side of the system, which was the most important aspect for me.

CONS

The overall design could be improved as it does look a little dated.

Reason for choosing TutorCruncher

On Tutorbird, the cost was per tutor whereas the cost is depending on revenue for Tutorcruncher. As a small business, Tutorcruncher worked out as a more affordable option.

Jen

Education Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

All in one management app for tutoring needs

PROS

Their CS is very helpful and very responsive when you first enrol to the platform and the team has helped us answer all the questions we have from transferring data and setting up invoices.

CONS

There are still some lack of flexibility on certain functions such as invoicing but their CS are willing to take suggestions and hopefully these will be fix in the future.

Reason for choosing TutorCruncher

Able to provide most of the requested functions

Reasons for switching to TutorCruncher

Easier to management large amount of client data

Pippa

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Changed my company dramatically

It’s a fantastic product, with fantastic support. I can’t believe anyone would sign up to Tutorcruncher and regret it.

PROS

It saves you hiring an admin person. It streamlined invoicing. With TutorCruncher running in the background, you can focus all your efforts into building your company and making it better. I was pretty nervous as a CRM is such a vital aspect of the business and difficult to change once started. But I never looked backed after.

CONS

The only real Con for me, is that it’s designed for an agency. So has all the features you would expect for self employed tutors. My tutoring business is a company and everyone is paid by PAYE, I wish I could turn all the self employed features off. Eg, the amount Tutorcruncher tells tutors that have earth, is not what they get in their wages. Also I wish it had a feature that could collect the millage to make a our tutors milage claims automated. But that is just wishful thinking.

Vendor Response

Hi Pippa, What an absolutely lovely review, thanks so much! You're absolutely right that CRM is a massive business decision so really happy you're confident that you made the right choice with us! I'll have a conversation with our team today to see if there's a way we could better account for income taxes like PAYE. Tutor mileage claims is definitely an ambition too (maybe something to release alongside the app), we'll continue brainstorming it on our end. Thanks again Pippa, stay well and I'm sure we'll be chatting again soon. Best, Fionn

Replied May 2020

Rory

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2017

Great piece of software

The Profs started using TutorCruncher about half way through our first year of operations, and since then, we haven't looked back. TutorCruncher has freed up a significant amount of administrative time, allowing us to put our time and energy into business growth. It has allowed our company to scale smoothly, and the TutorCruncher team have been open to taking onboard our suggests for changes and extra features to support our business growth. Very happy with the product.

PROS

Smooth integration of all aspects of the business. Easy to use for our contractors, clients, and in house team. Fantastic billing system, integrated with online payment companies for very swift payment turnaround.

CONS

We have dealt with the occasional bug and teething issue, but these are solved very quickly by their in house team.

Vendor Response

Thank you for taking the time to leave us such a great review, Rory. We are very pleased with the impact you feel our services have had on The Profs, particularly in terms of scalability and growth opportunities that TutorCruncher has helped provide. We are grateful for your prudent and effective suggestions for improving the system and are always happy to continue developing our services in line with the needs of successful businesses like yours. Thanks again, Rory!

Replied March 2017

Jelena

51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Loving our new operating system !!

Tutorcruncher is FANTASTIC and is a refreshing change from the old system we were using. The features (although we have not fully utilised all of them yet) are fantastic and as we explore the system we are excited to use more and more of the handy features available. Sam from the support team has been a godsend when it comes to promptly answering any (and I mean any! silly as they may be sometimes) question and problem in detail. Despite the time difference between us in Sydney (Australia) and him in the UK he is always reachable. Overall the staff and clients are thrilled with tutor cruncher and what it has to offer.

PROS

It is user-friendly. contains all the information in one spot. the support is fantastic and it is accessible by the clients.

CONS

a few minor issues like limited information on reports; I would like to be able to print client balance information. Navigating from Payment order back to the list sometimes requires a few too many clicks. Admin should be able to edit lesson charges and change the lesson status once it has been completed, cancelled or even deleted (possibly have levels of admin where the highest level has the permission to change this)

Vendor Response

Hi Jelena, thank you for leaving us a fantastic review. We are really pleased that you have got so much value out of TutorCruncher since you moved over. There is still plenty more for you to take advantage of I am sure, so we look forward to continuing to help you get the most out of our services. Thanks again!

Replied April 2017

Mohammed

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Quick feedback

It has helped us grow as a business

PROS

Very comprehensive set of features, ease by which you can scale a business with Tutor Cruncher

CONS

SMS flexibility, the ability to email specific jobs etc

Reasons for switching to TutorCruncher

Richer features on Tutor Cruncher

Vendor Response

Thanks for taking the time to leave us a review Mohammed! We hope the platform will continue to help your business grow in the future :)

Replied July 2022

Joe

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

This was the missing piece in the jigsaw of our business. Thank you.

It means we don't need a library of files of information. All our clients and tutors info is at our fingertips

PROS

How it organises our accounting structures, and allows me to quickly create a job and post out to our tutors, and I also like the editability of the messages

CONS

I never really know what the user experience is for our clients and our tutors. I don't know when they get there reports and what happens if they pay their invoice on time. I'm sure I could find this out if I made myself a client and went through that whole process, but it would be great if you had a section of screenshots displaying the user experience of our clients and tutors at each step of the way.

Vendor Response

Hello Joe, thank you very much for your excellent review. We are happy that TutorCruncher helps you to organise the accounting structures and payment. You always have access to your Demo Branch on tutor which does allow you to role play to visualise how your clients and tutors interact and engage with your system. Thanks again Joe.

Replied April 2018

Ivan

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2020

The best LMS system for managing tutoring service, but still not perfect

I liked the features offered by TutorCruncher, but there was a steep learning curve. From my research, this is one of the best platforms available for an online tutoring service. It's designed for managing a tutoring service, this is not designed for a teacher to manage an online classroom. Customer service is great. If they can set up integration with Quickbooks, that would be ideal.

PROS

Very responsive and helpful team, provides prompt response to your questions. Great functionalities compared to other LMS systems out there for managing a tutoring service. The company, while still relatively small, is more established than most LMS companies out there that I found. This is important, you don't want to build your business on a company that's just someone's side gig and can go away any day.

CONS

No integration with Quickbooks, which is a major pain when managing accounting. No direct integration with Zoom, but there's an easy work-around.

Reason for choosing TutorCruncher

The other one has no information on the team leading it, and there are no employees listed in LinkedIn, which makes longevity of the company in question.

Vendor Response

Hi Ivan, Thanks so much for your review! We are really happy to hear that you have had a such a great experience with your system. We are always looking to improve TutorCruncher and explore new integrations, so we will be sure to pass your comments onto the developer team. We look forward to continuing to work with you in the future! Best, The TutorCruncher Team

Replied October 2020

Bella

E-Learning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Tutorcruncher system is very quick and easy to learn

PROS

As someone who helps with running a tutoring company, tutorcruncher has helped us in many aspects of our company. From keeping track of enquiries and tutoring jobs to helping sort out payments with ease. It's very quick and easy to figure out the system, and great to use.

CONS

A feature that would be helpful is perhaps an ability to integrate with Monday.com, and also to link an email to send information to when a client/tutor updates their profile.

Vendor Response

Hi Bella, Thanks for the great review! We are excited to continue working with you in the future! :)

Replied August 2021

Chiara

Education Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2020

Good software

Tutorcruncher isn't perfect yet but it has a lot of potential and I have faith that the team behind it can get it close to, if not perfect.

PROS

The range of features make this software really useful and I would really recommend it - I really like that this manages lesson delivery, scheduling, invoicing, jobs board, analytics, etc. I also am impressed with the customer service and can see that the team behind it is working hard to constantly improve.

CONS

The customer pipelines are pretty terrible and it is annoying that I have to also pay for a pipedrive subscription in addition to Tutorcruncher. The analytics could also go into a little more depth.

Vendor Response

Hi Chiara, Thanks so much for your review! It is really great to hear that you enjoy our CRM features! We are always looking for feedback from our users. So please feel free to get in touch with us about what we could do the improve our client pipeline.

Replied November 2020

Harrison

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2018

TutorCruncher is an effective and useful website that has improved my company's effectiveness.

As previously mentioned, tutorcruncher streamlined my company's operation, as we became larger and harder to manage. Tutorcruncher solved significant software and administration issues.

PROS

The consolidation of information, and its ease of access are the main advantages of using tutorcruncher.

CONS

Tutorcruncher can be occasionally difficult to use, with some unfortunate design flaws. One issue I had was with the labelling tutors option. Finding how to create a label caused me to apply this label to every tutor in the company, which took a long time to fix. Both the functions for creating, and removing labels en masse are frustrating to use.

Vendor Response

Hello Harrison, thank for your great review. We are happy that TutorCruncher helps you to run your tutoring business in an easy and effective way. You can apply labels to your users in bulk by filtering, this may help you to save time in labelling, https://help.tutorcruncher.com/setup/#what-is-a-label. Thanks again for your review Harrison!

Replied April 2018

Florian

E-Learning, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2017

Amazing and extremely helpful software!

PROS

The software provides almost every function you could wish as a tutoring agency. Bugs are fixed immediately and the after sales service is great. These Features is going to help any tutoring Company all over the world to increase their income and decrease their costs.

CONS

Only one Point, and only interesting for a few of you: Unfortunately, the software is still not translated into German. Maybe Tutorcruncher should consider this soon, there is a huge tutoring agency market in the German speaking countries like Germany, Austria and Switzerland.

Vendor Response

Thank you for taking the time to write us a fantastic review, Florian. We are glad that you see great value in all of TutorCruncher's features and that it helps you grow your business. Thanks again!

Replied May 2017

Rich

E-Learning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed March 2019

Game-Changer

PROS

When it comes to managing a team of tutors, this software - at least of the ones I've tried - is the most complete package: detailed profiles, automatic invoicing, filters and maps - these are just a few of the well-thought-out details.

CONS

My biggest request would be for them to integrate further payment options. Currently, Stripe is the only option, but it'd be great to have further choices.

Vendor Response

Hi Rich, many thanks for taking the time to give TutorCruncher a review, we really appreciate that! We're happy to hear that you find TutorCruncher the most complete software on the market. Besides Stripe, you are also able to take payment from your clients via GoCardless (Direct Debit), and we'll be integrating with other payment gateways like PayPal, PayFast, WeChat Pay, and AliPay in the future. We would be happy to hear from you what gateways you'd want us to integrate with, so don't hesitate to get in touch Rich!

Replied April 2019

Adam

Education Management, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Incredible Tutor Management System

Amazing product. I can’t recommend it highly enough! The team are always easy to contact and so helpful: particularly [SENSITIVE CONTENT]. Every tutoring agency should be using this!

PROS

Makes managing the logistics of my tutoring agency so easy. This is a wonderful piece of software. Invoicing is so easy and effective. Brilliant analysis and insights into my business. Ease of tutor and client management.

CONS

I like everything. It is an incredible tuition management system.

Vendor Response

Hi Adam, Thanks for taking the time to leave such a nice review! It's great to hear that TutorCruncher has helped with different aspects of your company. We are excited to continue working with you in the future! :)

Replied February 2022

Ben

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2018

Easy to use software

PROS

Easy as a tutor to see lessons and write reports etc. Works well most of the time and helps us find new tutors too.

CONS

Funny little bugs like the back button being stuck on a loop so it is unlike a back button elsewhere. Formatting irregularities when using mobile devices or tablets

Vendor Response

Hello Ben, thank you very much for leaving us a great review. We are very happy that with TutorCruncher you can manage your business easily. We are delighted that TutorCruncher has helped you streamline your company's services and that you have made the most of our lesson report and the way that you can find new tutors. We are continually working hard to create an optimal version of the system that is perfectly adaptable to smartphones and tablets. Thank you.

Replied April 2018

Brandon

Education Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2018

This website is good and well thought out and saves me a lot of time from calculating tutor's pay.

This website saves me a lot of time from calculating tutor's hours and pay compared to other websites.

PROS

I do like how this website calculates the pay and hours for the tutors. It saves me a lot of time which allows me to focus more on other tasks.

CONS

I dislike how the website keeps sending emails to my gmail when a job becomes "cold." I tried searching google and the tutorcruncher website on how to disable it, but can't find the solution. It is very annoying to have my gmail be flooded with these emails. I would like to see an option to disable this on tutorcruncher.

Vendor Response

Hello Brandon, thank you very much for you great review. We are happy that TutorCruncher helps you to run your business, in this way you can save a lot of time and dedicate it to other activities. TutorCruncher has many areas which you can customise, for example, you can disable these particular types of emails. See this page on our help site for more: https://help.tutorcruncher.com/scheduling/#why-has-a-job-gone-cold. Thank you for taking the time to leave us a review Brandon.

Replied April 2018

shawn

E-Learning, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2020

Tutorcruncher is good for small business

Overall experience is so far so good. The system is kind of stable and easy to use. I will still recommend to my friends.

PROS

Very simple design and easy to use, ad also it can be accessed by different devices.

CONS

Customer service after been changed to email based, seems even slower and less efficient than before. I would expect this will be less efficient if we follow this current tendency.

Reason for choosing TutorCruncher

The introduction of TC seems more concise and straight to the points.

Vendor Response

Hi Shawn, It is great to hear that you are enjoying our system and would recommend it to others! With regards to our customer service, we try our best to answer all enquiries are quick as possible. If you are looking to get faster support we would suggest subscribing to our chat support feature. Hope that helps!

Replied November 2020

Joysline

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

I work as an administrator and

I easily can tell who did what. It allows helps to reach out to the tutors instead of sending one message per person. Now that i think about it, are you going to translate the website in french? Other than that, everything seems fine. It is very user-friendly and simple.

PROS

I really like the map because it allows to see where the tutors are located depending on the area. Also, customer support quickly answers to my questions and even do a follow-up! the website is really friendly as it is easy to use.

CONS

when I want to contact a tutor, I need to write an email which requires me to alway go back and forth. So that might be something to change. In a sens, if we could contact the tutors directly from tutorcruncher, it would be way easier.

Vendor Response

Hello Joysline, thank you for leaving us a great review. We are pleased to know that with TutorCruncher you can better manage and organize your tutors, with this class planning is certainly faster and more effective. Our support is always available, and it is our pleasure to help our users understand how best to use the system. The system is also available in French and it translates automatically based on your browser. Thank you very much for your review Joysline.

Replied March 2018

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