Worth every penny and great customer support as well. The new platform is even easier to use than the old one; it just keeps getting better.

Great support staff, very friendly and dedicated to helping you find solutions. End user gets a great experience.

Ease of use to create surveys. Qualtrics can be picked up easily for basic surveys, can be reviewed and published easily.

Difficult to use and administrative burdensome.

We found that depending on each individual's (staff) knowledge and experience, some people found it a little bit intimidating.

Easy to use, many options for collecting surveys, and cost efficient.

I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.

There seem to be endless options for customization of content that you create. You can be super specific with what you want your customer to see or not see.

Good for academic and complex questionnaires but if you are looking for something simple, go with google forms.

My experience with Qualtrics has been exciting and rewarding as I conduct research using this platform.

Great company with a great prodcut. I'd definitely recommend.

Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.

I struggle with the reporting features once a survey has completed. I always manage to stumble my way to them, but I wonder if they could be more conveniently labeled.

Configuring the data set and embedded data can get tricky sometimes so that it displays correctly on the dashboards.

It's been such a comfortable experience using Qualtrics for our surveys.

Some of which have contributed to my most important final projects as a psychological student. I genuinely love Qualtrics, and am always happy to see it as part of a course that I am enrolled in.

I also have called their customer support system a couple of times and they have always been super helpful and quick to answer my call.

It is very flexible and very functional with a very user friendly layout to help build better surveys for customers and participants. Building surveys is painless and requires minimum knowledge.

Overall, Qualtrics is an excellent survey tool. It is standard survey tool for market research firms and universities where the aim to collect data using an interactive yet ease to use platform.

The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.

Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).

Valuable features which no other platform has. One and all integrated tool for in-depth research.

They sold their platform well. The templates and widgets were impressive.

Customer Support - Excellent. The customer support team is excellent and so responsive.

The built-in reporting features and dashboards are easy to set up and use.

The best feature of Qualitrics is in fact that it checks your survey when you've completed it as a means to revamp or perfect it.

Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.

Thankfully, Webiny has shown itself to be capable of scaling automatically with increased traffic, proving itself worth the investment time and time again.

We didn't want to be limited by lack of resources - the last thing we needed was an application that wasn't able to keep up with demand.

As previously said, I use webiny on a daily basis and it just works. Something that in today's world is difficult to achieve, there's always software and platforms that overcomplicate things.

This dynamic biological system is advantageous for getting support, gaining from others, and getting to extra features and integrations.

Setting up Webiny was extremely easy. It took us only moments to get a simple site going, thanks to its intuitive user interface and thoughtful documentation.

I definitely recommend it over Wordpress if you want to integrate an web app and want something that will be scalable.

Customising Webiny for a client was a great experience as a developer because of the familiar technologies used and the quality of code base.

The platform is open source and offers lots of extensibility through its plugin architecture, but plugins are currently limited to internal integrations only.

I like Webiny because it offers powerful Content Management System that provide greater customization and agility in building modern websites.

Webiny has been a great platform for us to build our software on top off.

Webiny allowed us to go for complex scenarios. An example: We create user-agnostic content in one app with Webiny.

The ease of use, the simplicity to get where we really need to go and focus on what matters, which is publishing and not learning complex tools.

Webiny is truly serverless (pay-per-use) while running on your own cloud subscription. It has excellent community management and paramount support.

I like that it supports various content types like text, images, and videos and has an intuitive user interface for content editors.

We use Webiny to build scalable (not disposable) MVPs for our Start-Up customers. Therefore we need a solution that starts with barely any costs but can scale to the sky.

The most fascinating feature is the pay-per-use which has helped us reduce the amount of money we spend on cloud subscriptions. It is a simple software, easy to use, with great community management.

Webiny offers a generally good experience that encourages developers to embrace server less architecture thanks to its enormous possibilities for application scalability and a welcoming community.

One of the good things about webiny is its excellent integration with serverless architecture.

Webiny team does a great job giving support in the official Slack channel. It's also an interesting repo to study for inspiration about how to code an headless CMS based on AWS.

As a result, you only pay for the resources you really utilise. This can help you save a tonne of money, particularly for large or busy websites.

I like this platform due to its simplicity and reliability in content management.

It works perfectly on a serverless ecosystem. It has the features of a Headless CMS and you can extend those features.

Its serverless architecture, extensive functionality, headless CMS capabilities, and developer-friendly approach make it an attractive choice for rapid application development.

So far, there's nothing that I can point at as a disadvantage.

It provides flexible and easy to use structure.

The platform's integrations with third-party tools and services are limited, which may be a drawback for businesses that rely heavily on integrations for their operations.

Easy to use, very flexible and with some great features that I'm loving for my daily work.

The availability of third-party integrations can be somewhat limited compared to other web development frameworks.

Reduced operational overhead, increased scalability, and cost effectiveness are all benefits of this strategy.

I like Typescript, and how easy it is to integrate it with pipelines in AWS.

An excellent choice of open source serverless CMS.

Its been a great serverless CMS which I use daily and its great Flexibility and scalability makes it a great choice.

I like most about the webiny is that about it's cost. It provides such a nice facility to provide our own cloud at much lower price.

The seamless integration with popular frameworks and APIs enables smooth data integration and enhances the flexibility of application development.

Amazing platform, very intuitive and nice to work with, it has a lot of tools and makes our live easier, we work with several clients and we always recommend it.

It sometimes takes a lot of time to find a small issue that really blocks you from advancing.

Sometimes not able to create  custom application. Documentation  is not proper.

Your data doesn’t get uploaded anywhere and you get to use all their functionalities while using your personal cloud subscription is fantastic. Also, they provide great community support.

Despite the slight room for improvement in documentation, the community support is fantastic, and the platform itself is continuously evolving.

The serverless application has faster data orchestration models that manages time and cost of tasks effectively.

The framework benefits from an active and supportive community of developers, fostering collaboration and continuous improvement.

I also liked the fact that Webiny has a large and active community of developers who can help you with your project.

My first Headless CMS to use was Sanity.io but like many out there, webiny gives the flexibility of hosting and not just decoupling the API from frontend and that is a huge win.

One of the things I like best about Webiny is its flexibility.

The user-friendly interface and intuitive design make Webiny easy to use for developers and non-technical users alike, with comprehensive documentation and tutorials provided for guidance.

The limitation of webiny that I previously encountered that it could only be used as server less features through AWS.

My overall experience with Webiny are great. They also have a direct line with developers who are actually building applications on top off(or with) Webiny.

US Dollar

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score (NPS) tracking, audience segmentation, communication management and survey design.


The application comes with a digital CX feature that lets marketers launch surveys, collect feedback and share reviews on social media channels. Supervisors can assign teams or individuals role-based permissions and provide access to resources. Further, the solution assists team members with collaboration, scheduling and task assignment. 


Qualtrics CustomerXM integrates with third-party platforms such as SAP, Salesforce and JIRA. The solution comes with a mobile application for iOS and Android. Support is provided via phone, chat and email and pricing is available on request.



LongDescription

Engagement Tracking

Case Management

Surveys & Feedback

Text Analysis

Text Fields

360 Degree Feedback

Activity Tracking

Customer Segmentation

Change Management

Sentiment Analysis

Project Management

Approval Process Control

Knowledge Management

Communication Management

Digital Asset Management

NPS of Customers

NPS Survey Structure

Automated Routing

Churn Management

Assignment Management

Customer Complaint Tracking

Pulse Surveys

Self Service Portal

Customer Experience Management

Email Marketing

Multi-Channel Data Collection

Survey/Poll Management

Real-Time Data

Routing

Membership Management

Multi-Channel Communication

Complaint Monitoring

Social Media Integration

Artwork Management

Workflow Management

Email Management

Activity Dashboard

Predictive Analytics

Segmentation

Service Level Agreement (SLA) Management

Brand Guidelines

Issue Tracking

Multiple Output Formats

NPS of Employees

Dashboard

Multi-Language

Alerts/Escalation

Customizable Branding

Behavior Tracking

Reporting/Analytics

Anonymous Feedback

Monitoring

Fulfillment Distribution

Trend Analysis

Feedback Management

Drag & Drop

Negative Feedback Management

Third-Party Integrations

Campaign Management

Mobile Survey

Multi-Channel Distribution

Quality Assurance

Contact Management

Interaction Tracking

Customer History

Rewards Management

Loyalty Program

Performance Metrics

Real-Time Analytics

Customer Surveys

Customizable Reports

Access Controls/Permissions

Referral Tracking

Customer Database

Customizable Fields

Collaboration Tools

Data Import/Export

Process/Workflow Automation

Real-Time Notifications

AI/Machine Learning

Event Triggered Actions

Visual Analytics

Alerts/Notifications

Data Visualization

Customizable Templates

Customer Journey Mapping

Real-Time Reporting

Widgets

Customer Profiles

Tagging

CES Survey Structure

CSAT Survey Structure

Multi-Channel Management

Performance Management

Email Alerts

Categorization/Grouping

Contact Qualtrics for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Customer Frontlines

In Person

Live Online

Webinars

Documentation

Videos

Webiny is an enterprise content management software that helps businesses build and deploy sites using a drag-and-drop page builder. Key features include form and page builder, file manager, advanced publishing workflow, roles and permissions management and cloud cost monitoring.

Additionally, Webiny lets stakeholders integrate the system with several third-party applications including Auth0, AWS Lambda, Flutter, Gatsby and GraphQL Editor.

Payment Processing

SEO Management

Promotions Management

Document Classification

Version Control

Rate Management

Text Editing

Start free and pay only for what you use. Webiny has a free version and offers a free trial on the paid version. Webiny's paid version starts at $9 per user/month. 

Customer Frontlines vs Webiny

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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