All AddSearch Reviews

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User Profile

R. Ty.

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Great Google on site replacement search

PROS

Ease of use and integration, really easy to get in place and go with the default settings. Just drop in and it works.

CONS

Options to go over the starter package and not be at enterprise level pricing. That being said, the support crew helped me get rid of some duplicate/un-needed content in the index so I was safely in the starter package.

Jim

Consumer Electronics, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Excellent Yahoo Store Site Search Alternative

We are very happy with the Addsearch site search product and will recommend it for any other website site search, or for any other Yahoostore site search website.

PROS

Addsearch were willing to customize their software according to our needs. Addsearch is a reasonably cost effective site search solution, yet at the same time provide installation help, customer service, and search accuracy. With regards to our Yahoo Store item catalog, we were able to export our item into a page file using RTML. Then we able to upload and update the items in AddSearch using their new Inventory search API library. Next, Addsearch was able to help us in customizing the search results page to look the way we wanted to. We previously looked at Algolia Search, but with the Algolia product, customization is very difficult and the visual component, take some expertise to implement. With Addsearch however, the implementation process was quicker and easier to do. That is in part due to Addsearch helping you in that phase. Finally, we are also very pleased with the result search dataset that is produced by Addsearch. The Addsearch search results are very accurate, fast and work well for our needs. Our electronics and computer items require an "EXACT" match, or else you will be looking at the wrong product. Addsearch was able to enhance their search algorithm to accommodate exact string matching and provide us with accurate search results.

CONS

Can't think of any. Addsearch customer service and support has helped and answered all of our questions.

Reasons for switching to AddSearch

SLI Systems has changed management and their support has fallen. The SLI Systems search results accuracy was lacking for our needs.

Shaun

Non-Profit Organization Management, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2018

Simple to Install Search Bar with Great Reporting

Overall AddSearch has been a welcome addition to our company's family of websites. The manner in which the search results show a preview of the page is really cool! Also helpful is the ability to have both images and PDFs appear within the results. I would recommend for anyone looking for an alternative to Google's Custom Search.

PROS

I think what's great about this product is you can use the search bar on multiple sites and keep the results specific to that domain through writing filters within the code. The reporting feature is nice too as you can see what your visitors are searching for on your website. You can even feed the results in your Google Analytics account! Search bar can also easily be customized using CSS to match your brand.

CONS

The filtering of multiple sites can be tricky to get setup properly but their support team is great if assistance is needed. If you need to setup multiple search bars due to a responsive layout this can be tricky as you can only place a single search bar. So you're not able to do something like have one search bar in a desktop menu and another in a mobile one.

Lukas

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Great Tool That Finally Solves Our Problems with Cross-Site Search

We maintain multiple WordPress websites and always had the problem of the missing link between them. Users could not search for topics on other sites. AddSearch solves exactly this problem. The great performance is definitely a benefit that increases usability and user experience since site search becomes more and more important. All in all AddSearch does a great job with this tool and I guess it will grow even further with future customer's feedback!

PROS

We use the custom search UI to show the results in our Corporate Design style. The performance is outstanding and the possibilites the Dashboard offers are so diverse; We can add hidden keywords, use synonym groups or change the weight (relevance) of a single page in the index. You can even set the order of results for specific keywords which is really helpful in our case (big index). Custom meta tags help us to add individual labels to our search results which improves the user's understanding of what he can expect on that page.

CONS

These observations only relate to technical limitations until now. It would be great if search suggestions could be filtered as well, for example to only show suggestions matching a specific site. Using handlebars.js as template library requires quite a bit to getting used to but it works well if you use custom helper functions.

Kelly

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

AddSearch Saved Our Small Business Website When Google Site Search Phased Out

We had a website presence for over 10 years that included the convenience of site search via Google and we couldn't afford the "big name" software companies out there. It was paramount that we continue to offer our online shoppers the convenience of searching our site, so thank goodness for AddSearch. I had been searching for a Google search replacement for nearly a year when I stumbled upon this company. The people employed there are some of the most earnest, sincere, and helpful I've had the good fortune to work with though the times I've had to reach out to them have been few and far between.

PROS

As a small family-owned business with an online presence, it was critical to find a reliable, highly functional replacement for Google Site Search that wouldn't break our very small piggy bank and we found AddSearch just in the nick of time. They made it painless to sign up and integrate the AddSearch function on our website. I recall needing clarification on a couple of points and their customer service was very responsive and helpful.

CONS

This fit our needs so perfectly from the start and continues to do so almost 2 years later, which is why I can honestly say there isn't anything I dislike about the software.

Reasons for switching to AddSearch

Google phased out its very affordable site search function for small businesses and it was important to find a software of similar quality that we could afford.

Mark

Automotive, 51-200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

AddSearch Helps Your Visitors Find Anything.

At Armormax.com we wanted a flexible easy solution to helping our visitors find different pages on our website. As our website grew it was important to us to have a tool that would allow people to search for different keywords effectively and efficiently. AddSearch is that tool!

PROS

Easy to install, customize and configure to show only the pages you wish to be searchable. It also has a ranking (weight) system, which means you can pin pages to the top of your search box. I love how simple AddSearch is to use. They have a great product that you can put on your site and helps your visitors find what they are looking for. It is easy to implement and is a game-changer with indexing and searching your site with auto-fill so visitors can find what they are looking for quickly.

CONS

It would be nice if they had a free plan to allow people to test their product a little more. They have a demo version but having something where people that are just starting would be nice to implement it into their site. I know I have recommended

Reason for choosing AddSearch

Website search capabilities can be hard especially if you are not a programmer like myself. AddSearch has a great API and it allowed our team to quickly implement the search features we otherwise would not have had which benefited the users on our site so they could find what they were looking for more quickly.

Ewan

Leisure, Travel & Tourism, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Innovative, Helpful and Incredibly Useful

Despite the fact that the software was excellent, by far the most impressive thing about AddSearch are the staff. The customer service was beyond amazing. When I was stuck with something, not only were my queries answered quickly and professionally but often the guys would offer suggestions on how to tweak things and make our search experience better. This wasn't part of some formal, monthly account manager thing, where you have to meet and basically get sold options like other companies do. This was informal, genuine product knowledge and love for what they do. Can't speak more highly of AddSearch as a company.

PROS

The staff and customers both loved the visual aspect of the search engine on the website. Its visual appeal and ease of use were great assets. In the back office, it was simple to use and set up and easy to filter the results to ensure that customers found exactly what they were meant to find.

CONS

I genuinely can't think of a thing, at all points AddSearch exceeded my expectations.

Reasons for switching to AddSearch

They used to run a system where you could search on a particular site, however on our internal site they started showing our competitors in our search results. Not ideal!

Barbara

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Great Search Product With Great Service

PROS

The product is very flexible and easy to work with. The customer interface is very good. It displays our content very well and makes it easy for consumers to find what they are looking for. It is very full-featured. We love the ability to add keywords to a specific URL and to pin specific URLs for a search. We can prioritize content in the search results which is great too. AddSearch has above average customer support. They have shown me how to take advantage of features I would not have been able to use without thier assistance. They are very prompt with responses to questions.

CONS

Although it is by the far the easiest to set up of any search systems we looked into it still required additional technical help. Even so it was more "out of the box" ready to use than anything else we've used.

Reasons for switching to AddSearch

Google changed business models and the product no longer suited our business

Suleyman

Translation and Localization, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great product, works like a dream and is so easy to install and customise.

Its great, we have been with them for 4+ years and will continue to be with them as long as the service remains.

PROS

AddSearch is great, we've used it for 4 years now and find it is the best solution to our website's problems. It allows users to quickly search our website for hotels, holidays and destinations across the 1000+ pages we have live on our website.

CONS

The price has gone up since we first joined, but I would say that they have added see new facilities which are great, So you win some you lose some.

Jesper

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Best dynamic search ever, and proffesionel support

PROS

Our biggest challenge was to find a search system where we could control which products are at the top when making a search. The price is fantastic. The support is awesome. Nice analytics tool for search queries

CONS

no cons, every time i had problems, the customer service provide me excellent support.

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