All Arcadier Reviews

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Claire

Furniture, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

A year on with Arcadier

I came across the idea to build a home furnishing marketplace as I felt that there is this gap in the market where consumers have a wider range of products they can choose from than they might think. I was looking at the various marketplace builders in terms of features and pricing and Arcadier came across as the most favourable option. With its various subscription tiers, I am able to test my idea and scale my marketplace in terms of its features as the idea flourishes.

PROS

The best features that I like about Arcadier is the overall customisability of the platform as well as how you are able to scale your marketplace idea as it becomes more successful. You don't have to break the bank just to test your marketplace idea, it's a win-win situation for both!

CONS

With the array of features available to all of its users, you might sometimes feel that certain features are not needed in your marketplace. As such, the ability to turn on or off these features within the marketplace would come in handy!

Sara

Information Technology and Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2019

Review Arcadier

Arcadier is a great platform for anyone looking to launch & test a marketplace MVP quickly & cost effectively. The end to end framework for a marketplace is taken care of so you can focus on building your business from day one, with the option to customise & add your own features allowing you to iterate & respond to your markets needs as you grow. We spent a lot of time researching marketplace platform offerings & ultimately chose Arcadier as it was best in market when we assessed cost effectiveness, speed to market & the richness of the features they offered. Highly recommend Arcadier if these factors are important to you!

PROS

- Ability to launch a marketplace MVP quickly and cost effectively - Professional looking & customisable look & feel that can be personalised - No coding required - Ability to customise & make small changes with custom coders cost effectively - Customer service is great

CONS

- The cost of developing any significant features via API

B

Accounting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Scam Product Beware

PROS

No pros at all..................................

CONS

They scammed me and charged my card 3 times in 1 day and refused to refund even though I had already unsubscribed within their agreed perios

scott

Government Relations, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2024

Continue to charge credit card after trial

Awful you want to steer clear here this is not a honest company

PROS

Nothing it was hard to use and we hated it

CONS

They continued to charge your card even after you have given notice and proof of notice

Jean-Yves

Photography, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2019

Arcadier Review For Service Based Marketplaces

Overall good. They are supportive and helpful. The customer support team are fairly responsive and most of the time are able to solve the issue or point you in the right direction.

PROS

It's easy to get started with and is affordable.

CONS

If you have additional feature requirements, it becomes rather complicated or expensive. Simple things can be added via custom code, but as soon as you need a more robust feature that requires API, the cost skyrockets both due to the plan you need to be on and also the developers you need to hire.

Andrea

Verified reviewer

Education Management, 1 employee

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2021

Too difficult

Can't use it fully on the trial, then can't work it when you pay for it. When you have problems they just want to in well another product to you. Do not recommend for beginners

PROS

Looks good but not everything is activated in the trial

CONS

Bought program as I thought this would activate all the features. But... They are too difficult to learn way around the. Company refuses to give a refund when you can't use it.

Reason for choosing Arcadier

Thought the multivendor woukd be great. But no good if you cant get it working

Anonymous

1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2023

Incredibly poor customer service

PROS

Not much. Basic features and design possibilities are limited.

CONS

I was on a free trial. Cancelled the same day of signing-up. I only did not complete the full survey that came after. Assuming it was cancelled anyway I still got charged. Not a problem I assumed so I emailed on the same day of the charge for a refund and they refused repeatedly. Still no refund today. How is that a good business practice? Watch out for these people. Poor software, worse customer service. Go to Sharetribe or any other tool

Richard

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed January 2021

Bad Experience

I tried Arcadier for my business and it was a disaster. Their customer support was horrific and features were severely limited. We spent more than a month trying to work with their dysfunctional support and tech group to get our simple site to function but eventually had to cancel the subscription. There were a series of failures that continued even after cancellation -- their exit form failed, a sales person who contacted me failed to follow-up. I thought bad customer service was out of fashion but not at Arcadier. Do not use this platform unless you have lots of time to waste.

PROS

We could not get the product to function despite a month of trying to work with their dysfunctional support department.

CONS

We could not get a simple marketplace to work and the support department was similarly dyfunctional.

Reason for choosing Arcadier

We canceled Arcadier because it didn't function

Sue Lynn

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Marketplace Game Changer

Arcadier has truly revolutionised the e-commerce industry with their off-the-shelf marketplace templates. Our idea was to monetise excess tools and machinery by connecting suppliers who have excess machinery with buyers who need to rent such machinery. Arcadier helped us materialise our idea with their rental goods marketplace template, which allowed us to set up the website, payment processors etc. without any background knowledge in website design or coding. My uncertainties about some of the new features were always answered by either their extensive online guides or by their dedicated customer service staff. The marketplace landing page is simple, clean and very user friendly for all marketplace users. With new features still being constantly released, i think that Arcadier is a comprehensive, reliable and most importantly, affordable answer to all your marketplace needs.

PROS

Very user friendly on all fronts; marketplace site, admin portals etc.

CONS

Sometimes it is difficult to make more complex customisations using their off-the-shelf templates

hirofumi

Computer Software, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2021

Write a Review for Arcadier

The ease with which we were able to create a marketplace was a great experience. We were able to see transaction information and user interactions in data, and the prices were satisfactory.

PROS

Arcadier made it so easy and quick to create a marketplace.

CONS

Functional aspects For example, when creating an event for a day, it was not possible to set multiple times for events on the same day. (e.g. 9:00-10:00, 13:00-14:00, 16:00-17:00, etc.) When the situation changed in Covid, we wanted it to work with online video such as zoom so that the service could be provided smoothly online.

Reason for choosing Arcadier

Because We were able to create a marketplace more easily and quickly.

PATRICK

Oil & Energy, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2021

Application facile à mettre en œuvre avec les modules essentiels pour créer une marketplace de quali

Bonne expérience globale il manque le module d'abonnement qui n existe pas dans les fonctionnalités. Cela manque vraiment c'est dommage . Egalement il faudrait pouvoir avoir un process d enrollement des annonceurs plus simple avec une signature électronique embarquée ce module manque egalement

PROS

Les fonctionnalités dont la capacité d'individualiser les niveaux de commissions des marchands. La facilité d'administrer les catégories de services. Le rapport qualité prix est bon

CONS

Difficultés l'implémentation des modules de paiement et du certificat SSL qui nécessite des connaissances de développeur. Le page builder n'est pas aisé La page d'accueil pourrait être plus riche avec davantage de template en libre accès

Reason for choosing Arcadier

Le prix La capacité d'individualiser les % de commission Les design template L ergonomie

Leslie

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2023

Horrible customer service and marketplace

Terrible and annoying! They dont care and they kept the money because they know no one else will go to them! they are horrible!

PROS

Nothing that we like about this company. their policy and customer service is horrible

CONS

Their admin and user portal is glitched and I asked for my refund because i cancelled before free trial was over and they said no because their policy. However this policy should be waived if their system was glitched and caused this! they dont care and kept repeating! horrible service and product!

Khaled

Consumer Goods, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2021

Good to get up and running

Very good to launch your idea and test the market quickly. Can do a lot

PROS

Ease of set up and capabilities Some nice features and very easy admin panel

CONS

The lower versions are not very customizable

Reason for choosing Arcadier

Cost, easy of use

Showing 1 - 13 of 13 Reviews