All Big Cartel Reviews

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Anonymous

1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Build Business Shop for Easy and FREE!

I have one shop on Big Cartel, I made it super easy and super fast. And all that for FREE!

PROS

Easy to make, easy to add products, 5 free sites.

CONS

You are limited only to 5 products on your shop.

Albert

Arts and Crafts, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

Best Software for a Start-up Small Business Wishing to Start Online Selling

Big Cartel has helped us build our online shop for our business. Starting from just 5 items on the free version to having more than 250 items listed on our website. Customers never had any issues when placing orders and the software is also very well priced. Really recommended!

PROS

Big Cartel has been the best software that I found in order to start selling products online from our business. The fact that it is free of charge for listing the first 5 products enabled us to assess the quality of the software without having to pay for any subscription. After seeing that it was helping our business to grow, we eventually subscribed and we are very satisfied with the result. Great Value for Money!

CONS

The only issue that I face sometimes is that when I access Big Cartel on my phone and navigate from the Products Page to the Orders Page or vice versa, the software logs me out and I would need to sign in again. This only happens once in a while but other than that I am really satisfied with such software.

Cassidy

Entertainment, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2022

Big Cartel Review

Overal my experience was satisfactory I just needed to move on to a more detailed platform

PROS

I honestly used big cartel as an introduction to w commerce platforms so i appreciate the learning experience it provided

CONS

The software is very limited in multiple areas and other softwares that are equivalently priced and provide more features exist readily

Reason for choosing Big Cartel

I ended up choosing other products over big cartel in the long run

Kirstie

Recreational Facilities and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2023

Big Cartel - easy and cheap

I never had to use the help desk as it was so easy to work. Really clear and self explanatory.

PROS

I used Big Cartel for years and found it cheap and easy to use for clients and for management. It integrates seamlessly with PayPal. I use it less now as I have another system in place that suits better as I need a booking system but for selling stuff I think it's a great system. It's also easy to stop /. start / upgrade as and when you need it

CONS

For what I used it for I didn't have any dislikes, however I don't use it very much any more as it really only worked for selling stuff (events or products) whereas I need a calendar based booking system.

Ray

Events Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed August 2023

A good option but check out alternatives before setting up

I still use Big Cartel now as all our products are on it although we have reverted to the limited product free option

PROS

Ease of use and simple to manage products

CONS

Limited integration and not easy to link with insta

Reason for choosing Big Cartel

Free and easy to add products

Khadijah

Computer Networking, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2023

Current Big Cartel user Xhl Botanics on facebook

I would use again and I'm still using now. Way better than wix and simpler than sites like Etsy to set up but has the same quality in my opinion

PROS

This was the best software I ever used. I love it. It's simple. The in person sell is phenomenal

CONS

I can't find an issue off the top of my head. The good outweighs the bad.

Pierrene

Investment Management, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Big Cartel- The Boss of Ecommerce

It has been really great so far. Thanks for your services, Big Cartel.

PROS

I love the fact that small businesses like my mine are given the opportunity to have an online store free of cost. And if we want, we can upgrade to the $9.99 plan with 50 products -which is super afforable for an ecommerce store. I have always wanted an online store, and Big Cartel made it possible. Thanks a million! Kudos.

CONS

Well, I have not found anything that I don't like. Not yet. And I hope I don't. Big Cartel has been really simple and easy for me as I am doing this all on my own.

User Profile

Romain

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Excellent

PROS

Big Cartel is a user-friendly platform for everyone.

CONS

I find that there are no negative aspects to say about Big Cartel.

User Profile

Raven

Verified reviewer

Cosmetics, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2022

Inexpensive but Needs More features

PROS

I liked the price and the fact that I could list my inventory without any issues.

CONS

They payment processors weren’t enough. You can only use things like credit cards or PayPal but not integrate Afterpay or Sezzle. So it was pretty limited.

Gabriella

Arts and Crafts, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

So helpful for my small business!!

PROS

I am an artist selling artwork and Big cartel has made it so easy to create a nice platform and ship my works easily!

CONS

Everything is very easy to use however I wish there were more design elements.

Kerby

Defense & Space, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed March 2022

Okay software for newer small business

This is an okay app for new business. However, in order to grow your business and manage high traffic customers and products you will need to switch softwares

PROS

This software was cost friendly. It was easy to navigate and use

CONS

It did not provide as many features as other softwares

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed December 2021

Easy to use website management system for new shops

Overall I was satisfied in beginning but once shop took off I chose to switch due to Big Cartel not having a lot of add on features

PROS

Very easy to use and inexpensive product.

CONS

Not fully customizable and not a lot of add on features

John

Arts and Crafts, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed July 2021

Was Okay

Overall experience was pretty good but I'd only recommend it to someone who needed a limited amount of features.

PROS

When I first started out as an artist Big Cartel was cheaper & more simple that other options. It was great until it became limiting.

CONS

As I progressed in my art career I needed more functionality than what Big Cartel could offer. Eventually I decided it was worth paying a little more for a more diverse platform.

Tony

Printing, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2022

Great for beginners.

It’s a great tool to utilize when start

PROS

It allowed us to step our foot into e-commerce without a large investement

CONS

It’s not as robust as Shopify. We essentially grew out of Big Cartel and needed more options.

Showing 1 - 14 of 14 Reviews