ChannelAdvisor vs SellerChamp

RATING:

3.8

(57)

ChannelAdvisor has 57 reviews and a rating of 3.79 / 5 stars vs SellerChamp which has 90 reviews and a rating of 4.32 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (57)
4.3 (90)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 27, 2023
March 15, 2024
Pros/Cons
  • Pros

  • They integrate into our largest suppliers. They provided us some good 3rd party resources.
  • Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more.
  • Cons

  • The category and subcategory valid values information provided lack details or not there. Also the lack of video tutorials.
  • The customer service was awful and can only be reached by email. The usual response time was 48 to 72 hours.
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  • Pros

  • My special appreciation to [SENSITIVE CONTENT], who has been assisting us so much, always promptly and in a professional manner.
  • It saves me a ton of time and the fact SellerChamps uploads all product images as well is a huge help. The customer service is outstanding.
  • Cons

  • The only negative thing I find is when scanning and submitting the items right to Amazon the number of shipments created can be very high.
  • I had to shut down all 10,000 listings and start over. Customer service was no help in finding the problem.
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Pricing Range
N/A
$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

Advisor Recommendations

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9 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos