Worked very well as advertised. I had my development team to the integration and it went very smoothly

All was good. No major negative comments

Channelize.io is a fantastic product and the team give far superior functionality and service to any others I have seen. From sales to integration and implementation there is no better than Channelize.io

Channelize is the best by far solution for networking that I have ever seen!

There is nothing to not love about it. I have yet to have any issues or find anything not top quality.

Readily available . Cost efficient on our side.

Some rough edges but can be improved . Quality of videos and images as well as emojis and GIFs can be improved

Very happy with Channelize, if there's ever an issue their support team is 5 stars.

Easy to use and messages are sent instantly.

There are no CONS with this software .

As previously mentioned it's taking us a while to get all our members to adopt and use it, but where people are using it we are finding it a great way to answer queries and move away from email to communicate with our important clients. I am trying to encourage people to use this as the main communication method between them and us and between them and other members. The customer service and support has been good, I feel like they are invested in helping us to make the experience the best it can be for our members.

As a non tech business owner with a new, senior level business membership community, I like the user-friendly interface, real-time conversations I can have with members and ability to move away from email as the core communication method with our important customers. I have yet to try all the features such as group chat and video, but see that these could be useful features going forward. I am looking forward to seeing where we can go with Channelize.

It's not an issue with the software but more with our community: we are using Channelize in our app and website community interfaces. The senior director nature of our membership means not everyone is used to communicating this way and people are missing messages. There is education we need to do here! One issue is that we have a business membership and people are often encouraged not to accept notifications in the business environment. So while the notifications work well for those who have adopted the app version of our site, those who are wedded to desktop are not engaging with it so much. As I said more of an issue for us rather than a Channelize software concern.