All Cubbo Reviews
1-21 of 21 Reviews
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Michelle
Verified reviewer
Consumer Goods, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Cubbo as the best 3PL solution
4. My overall experience has been great, they have solved efficiently the delivery logistics for my business. Thanks to Cubbo we are delivering our product in record time.
PROSI like that is very user friendly, easy to use and the information displayed is accurate, and the integration with my shopify store works perfectly.
CONSI would only add the option to download the excel file that includes the following information of the orders that are being fulfilled by Cubbo such as: shipping company, tracking number, order number, name, products, and shipping address.
Reasons for switching to Cubbo
I still work with them for my larger products. However, they don't manage the logistics end to end and the pricing is higher.
Jorge
Apparel & Fashion, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
The strategic partner we can't go without
Cubbo has allowed the team at Cero Degrees North to focus on bringing the best products to our clients by reliably solving for us the head-breaking challenge that is e-commerce logistics; inventory management, pick & pack (without errors), shipment tracking, and sky-rocketing shipping costs.
CONSOne thing we would love to see in the future is the ability to ship items back to Cubbo for Clients that ordered the wrong size, and for those items to be repackaged and stored in inventory "as new" (for a fair fee)
Reason for choosing Cubbo
Cubbo reliably and efficiently solves far more issues than available alternatives in the same market.
Vendor Response
Jorge, thanks for the feedback. We have a strong returns & devolutions module, where we can generate prepaid shipment labels. In terms of repackaging the product we will see how we can collaborate.
Replied March 2022
Germaine
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
A great Idea
It has been a very problematic experience. I often miss orders when an item is out of stock because the ticket won't print. It was a really great concept that seems to need a little bit of work.
PROSI liked that it is able to several applications and manage them all in one spot.
CONSA lot of glitches, I am having a lot of data synching issues, Marking items out of stock is repetitive
Reasons for switching to Cubbo
We wanted an all in one application to handle door dash, grub hub, and Uber Eats
Alejandro
Apparel & Fashion, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2022
Great software, needs some improvement
It has been great working with cubbo since the beginning, we have reduce our internal labor costs thanks to the integration with Shopify, also we have reduce fulfillment costs and storaging costs more than we even expected. The comunication with them is really aesy and fast response. Overall it has been a really good experince having them as our logistic partners.
PROSThe integration with our e-commerce platform was really easy, it is also user friendly and easy to learn. You can manage all the orders and see the status in real time, The customer service is good.
CONSThere is room for improvement mostly on analyitcs, for cubbo to be the whole package it needs to have KPIs graphics, downloadable data (not only the inventory but orders data), a friendñy dashboard and also a menu that helps configure the users as an administrator (nowadays cubbo controls all this and as a client you can't move anything af those permits by yourself)
Vendor Response
Alejandro, we take this feedback very seriously. We have already deployed the Dashboard to check the operational performance live and we will develop the features to export the data in a xls file + the admin. Meanwhile, you can always ask our team of customer success
Replied March 2022
Jacobo
Verified reviewer
Retail, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great Technology! Great Team! Efficient operations!!
The software integrates easily with many e-commerce platforms and allows you to have all the inventory in a single place
CONSWe cannot control sale price from the OMS
Alex
Consumer Goods, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
The Good partner
Excellent! We were a company with very little experience in the Mexican market and the truth is that they helped us a lot to grow, therefore the most important thing has been the Cubbo team; willing, helpful, dedicated...
PROSIntuitive! and complies its operational functions and gives you visibility of what you need
CONSDon't have a routing system, choose the best courier depending of delivery ratio, cost per Postal code
Reason for choosing Cubbo
-
Vendor Response
Alex! Thanks a lot for the review and the years working together. We do have automatic routing based on performance and cost, I'll search for you, but we are saving between 15-20% for doing this.
Replied March 2022
Melissa
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2022
Cubbo review
Its been a good one.
PROSThe order creation feature is one of the most useefull ones, and the integration with the different shipping methods
CONSI do not love the address form whitin the order and the fact that the list of orders is not adjusted to the screen, so you have to scroll left and right to find the other options button (3 dots) . Im not sure if there is mobile ap., that would be awesome. I suggest to add a function whithin one order window to ask for help, for that specific order.
Eduardo
Cosmetics, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Cubbo is the best fulfillment company that Nuda est ever has!
Before Cubbo, other company offered fulfillment service but did not meet our expectatives like: customization, use our own boxes, create kits, etc. And Cubbo gave us a super platform to manage the ordens.
CONSCubbo is growing up every day and give us updates to improve the platform. But the least like of the platform is that Cubbo doesn't give us any indicator to take decision of our logistic.
karla
Apparel & Fashion, 201-500 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
better ecommers experience
I am very happy to meet cubbo, it has also given me the opportunity to learn about new ecommers tools because it has been incredibly developed
PROSthe possibility to having control of the logistics process and timely monitoring of our customers
CONSinventory is not very accurate, because it generate BO
Vendor Response
Karla, we take this feedback very seriously, we understand that we could have generated BO but we have root solved this.
Replied March 2022
Laura
Leisure, Travel & Tourism, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Really good experience
We are very happy to have found a partner like them in Mexico. They have a great team of experienced professionals who help us in our day to day and who have made our implementation in the country very agile and simple.
PROSThis software accomplish all basics for operations & it's intuitive
CONSNeeds to be integrated with different marketplaces
dirce
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Cubbo es nuestro aleado
Hemos notado que nuestras entregas a los clientes finales han mejorado . Son entregas rápidas, seguras y mejoraron la calidad de entrega del producto .
PROSCubbo es una plataforma que te facilita el proceso de fulfillment con tus clientes finales. Facil de usar, rapido y eficaz.
CONSEl tiempo de respuesta sobre dudas de la plataforma puede tardar un poco . Cuando hay promociones como Hot Sale o Buen fin , las paqueterías tienden a tener muchos errores de entregas.
Vendor Response
Thanks for the feedback Dirce We totally agree with this, and we are working on make automatic "blacklist" based on negative performance on carriers.
Replied March 2022
Pedro
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
3 meses de uso
En general muy bien funciona muy bien la plataforma y nos ha ayudado en parte de nuestras operaciones
PROSLa integración con Shopify está muy bien desarrollada muy fácil de hacer la conexión y sincronizar la plataforma con nuestra tienda
CONSNos causa problemas cuando la gente ordena inventario que hay en ciudad de México pero no tenemos en Monterrey o algunos productos están en Monterrey y otros en ciudad de México lo cual generó envíos en los que tuvimos que mandar unos productos desde México y otros desde Monterrey incurriendo en doble costo creo que debería de haber una manera de saber qué inventario hay en cada almacén y separar los pedidos en los estados que atiende nuestra tienda en Monterrey si quieres pedir hacia allá que te diga que no hay inventario en Monterrey pero es algo creo un poco difícil de hacer con Shopify dado que Shopify ve el inventario completo de todos los almacenes pero tendríamos que buscar una manera de resolver para no incurrir en varios costos de envío
Reason for choosing Cubbo
Los conocimos antes y me gustó la integración que tenían con Shopify
paulina
Sports, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Cubbo 360 software solution for e-commerce
The software solution is very convenient. Support is also very good. Price wise they are very competitive
PROSThe integration was very easy and low maintenance. Beautiful interface Features keep improving Full process visibility Good ticket solving
CONSSome of the troubleshooting errors form orders are still a little manual Wish the client fields within the orders were be more customizable
Reasons for switching to Cubbo
Price. 360 solution. Personalized attention.
Gabriela
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Simple and efficient
Cubbo has solved our logistics and fullfilment needs making it easier to focus on business development
PROSThis software has helped us manage our inventory in a simple way as well as shipments and order tracking. It is easy to use, intuitive and friendly
CONSThere are some features that I would like added like the ability to sort inventory by units or filter orders not just by order number but by date or purchased products
Sandra
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Buenos procesos
No me encanta que se actualiza frecuentemente
CONSLo que mas me gusta es la informacion completa y en el menor tiempo posible, que ademas puedo accesar con facilidad a las guias y retornos
Rodrigo
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Rápido para trabajar
Me gusta, a comparación con otras app web, Cubbo es muy completo y la integración con Shopify es completa.
PROSLo que me gustA más es sus funciones completas. Trabajamos con Shopify y la integración es muy completa, permite hacer de todo y mostrar todo tipo de estados. El soporte es maravilloso.
CONSTal vez es un poco confuso, es decir, la navegación en su aplicación web no es muy entendida. Debería ser más ordenada y más clara pero cuando uno ya lo conoce, es fácil. Al principio no.
Reason for choosing Cubbo
La integración con Shopify es completa.
Rosario
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Buen producto, un par de sugerencias
Facil de usar y sencillo. La integracion fue rapida. Buen equipo de soporte.
CONSNo se pueden eliminar o esconder productos del inventario y hay varios productos que ya no manejamos y siguen ocupando espacio y se marcan como productos sin stock, no se ve tan limpio. Las notas de pedido no se registran, entonces si clientes especifican horarios de entrega o dan referencias adicionales, estas no llegan a la paqueteria.
Armando
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2022
Awesome experience
Easy to use, effective solution to my logistics needs
PROSHow easy it was to integrate to my ecomemrce platform, and the fact it is a quick platform
CONSMaybe pricing could be clearer, other than that everything was great.
Reasons for switching to Cubbo
Seemed like a more complete solution
Sergio
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Precisión y Velocidad
Muy buen partner!
PROSHemos tenido ahorro en costos trabajando con Cubbo. Estamos muy contentos con la precisión y Velocidad de trabajo de Cubbo
CONSNo tenemos ninguna queja del servicio, todo OK.
Reasons for switching to Cubbo
Mala precisión, mala velocidad.
Sebastián
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
La mejor compañía en almacenamiento y distribución de paquetes
A comparación de la empresa con la que estaba aliado comercialmente es 1000 veces mejor. Rápida, eficiente, sin errores de empaquetado.
PROSEs muy intuitivo y rápido, fácil de manejar y el soporte es tremendo.
CONSPodrían generar una appa para mayor eficacia.
Ignacio
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Good job
Easy integration with shopify and user friendly
CONSMore visibility over the inventory. The rest is perfect.