The implementation team was excellent in their support and testing  between both applications and I had complete confidence in their ability.

I like the recommended templates that come in Dotmailer. We are excited to implement triggered campaigns.

We had many billing errors with them. Decided to just cancel after contract was up.

The ability to track your email campaigns. Super easy to use overall.

The Magento integration is terrific, you can really give your subscribers email offers tailored to their interests. That's such a crucial part of email marketing.

That's a huge plus to getting their attention and looking professional also. The e-mail automation programs are a life-saver.

Problem re-subscribing customers who unsubscribed in the past due to strict spam control.

Ease of building emails. Ease of managing contacts.

Meaning whenever had to be sent out, you will have to fire up a Windows 7 virtual machine that was solely used, to send out marketing emails.

Really easy to use, templates and image friendly, good customer and technical support. Has good automation options and multiple folder capability for prospect and customers mail outs.

They have a great on-boarding process and team supporting the launch/transition. When issues have come up they are very quick to resolve them.

Ease of use, good onboarding, integration of SMS, landing pages, forms and surveys.

Dotmailer is a great platform that allows for some powerful means of mass messaging/emailing.

Features are easy to use, program. Amazing customer service, campaign test options are easy.

Many of the IPs are neutral or bad. It's why we have to switch to Pardot.

A top notch support team quickly identifies and resolves any issues. Our customer success manager analyzes our campaigns and provides helpful insights to make each one more effective.

The only thing I dislike about Dotmailer is that when sending an email to a specific group of contacts you are unable to choose another group of contacts to exclude from the send.

Good email marketing platform for a reasonable price.

The benefits are the ease of creating templates for emails, the reporting supplied, and the customer support has proved very helpful.

Love the segmentation and automation features. Haven't used the new preferences section but that also looks like it will be helpful to our marketing.

Our dotmailer contact is very responsive and fast when we have questions--sometimes she answers within 3 minutes. That level of customer help is great.

There was not much support when it came to automation. I set up an automation that the service rep said looked correct, but it does not work the way it needs to.

I like the ease of building emails and the tutorials are very helpful. I also like the integration with SalesForce when it works.

Great customer service from support. The cost is extremely fair and the account managers are really great.

It has good articles and blogs where I can learn new stuff. The​ customer service is excellent.

Dotmailer features are very competitive and their pricing model is better than those in the competitive landscape.

Segmenting is fast and easy. There are features like the optimization that makes it great for generating more opens.

Support was always ready and willing to help even if they could not resolve issue. Pricing is very affordable for what you get as well.

The issue is there is no warning when you setup the logic if it may cause issue. It just happens when you set the schedule and let it runs.

We have a very small team of 2 handling marketing so the features and suggestions and sample templates are super helpful.

If there is a wrong information the invoice will not migrated to the payment system.

Still, it integrates nicely with the ERP and keeps all the transactions in sync.

The quality and ease of user interface. Best customer service and standard in the market.

Overall, this software is great for an accounting software for both vendor and customer.

Overall in the cloud environment the leading software in this area and a super alternative to on-premise software.

Overall, I would recommend Ariba. Once set up it is simple to use and will save you a lot of time.

Then, when SAP Ariba signs enough mutual customers, they start charging the VENDOR for a service they hate using.

Great tool for e sourcing, online bidding events for cost reduction initiatives.

What before required the use of numerous on-line systems and phone calls to vendors and many hours of time per seek, can now be accomplished in one place, with a time savings of 25.

Worst, though, is that they're charging customers for it - and telling vendors that their account is free.

I hate Ariba and I will have plenty of reasons to justify this. First, this was not designed to be user friendly or intuitive at all.

Roll out was shaky and the learning curve was a bit steep for a number of our users.

Really hate this service, especially since it was pushed on to us, and now we are forced to pay money in order to get our money.

Having worked before with SAP ERP exclusively, coming into Ariba is a fresh breath of air. The UI looks very nice compared to SAP GUI.

It didn't take that long for me to learn and understand how to use this software. It's very easy and straightforward.

The best about this software is that it is very easy to create requisitions with this and once it goes through the approval process get converted to Purchase Order to be sent to the supplier/vendor.

Customization of business processes can be difficult, since this is a Software as a Service.

They're great at selling this 'service' to customers, so prepare yourself, as a vendor, to have your 'free' standard account upgraded to a paid account without your permission.

Customer support is terrible - and we need to call them EVERY TIME we need to process an invoice in the platform.

The user interface is attractive and easy to use, and it is cloud-based, enabling all parties involved in the operations to get the best fit for their services.

At first it can be hard to navigate the system and get everything set up.

As my company SAP heavy so one thing generally I like about this product is it is smoothly integrated with my existing SAP product.

We're so glad we made this change and are now asking why we didn't do it sooner.

The one of the best tool which helps you in managing your procurement cycle.

It gives you the option of either doing direct connectivity to the ERP (which can be helpful for smaller companies) or integrating through middleware.

Super software for purchasing decisions and the management of suppliers. It is easy to handle tenders and purchasing decisions.

We use it since our customers use it and we're forced to.

D. Quality and Continuous Improvement. E. Operation Excellence and Supply Chain.

I get what Ariba is trying to achieve but it hurts small businesses.

There has to be a way to waive charges for small businesses.

Sometimes there are issues with the invoices when they get submitted by the customers, which cause delay in getting them paid.

They would then be sent to the correct team of our client for review and easy approval.

Prompt Assistance is needed form the support Team is needed especially on assisting the supplier who has troubles with registration in  SAP Ariba.

They get paid on both ends of the transaction - even though we're transacting through Ariba under protest.

Very easy to use and understand. It makes managing the approval of invoices really easy.

Overall experience has been good with Ariba. Its a good tool to manage procurement and purchasing/invoicing needs from suppliers and vendors.

With the help of Ariba we are able to manage the internal and external payments and are able to easily interact with the client in financially terms.

Once you get all your properties, services and vendors setup, you will save so much time and have control over your service contracts.

SAP Ariba helps me manage my expenses and track and evaluate them to accomplish the best supply chain operations.

Ariba - A good solution for POs & Invoicing Needs.

Fourth, it’s NOT customisable at all. Everything seems to be hard coded and if there’s any feature or function change it will take months even years to get implemented.

Why should a supplier pay to respond to a buyer's solicitation.

US Dollar

dotdigital Engagement Cloud is a cloud-based email marketing solution designed for medium and large enterprise customers that offers email design, scheduling and campaign analytics within a suite.


This solution offers contact management functionality that allows users to import, add and manage contacts and target them appropriately in email campaigns. Users can automate the process of email delivery using the email scheduler functionality.


dotdigital Engagement Cloud also allows users to create customized automation programs for lifecycle marketing, multichannel marketing and repeat purchase targeting.


A key feature of dotdigital Engagement Cloud is the split testing module, which allows users to compare and arrive at the most responsive email campaign strategies by performing and tracking multiple trial campaigns.


With the help of customized reports and dashboards to measure the key campaign metrics, users gain a complete view of their email marketing strategy and are better able to make decisions for improving their campaign conversion rates.



LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Customer Surveys

Multi-Channel Marketing

Social Marketing

Multi-Channel Management

Lead Capture

Activity Tracking

Data Synchronization

Customer Segmentation

Subscription Management

Drip Campaigns

Order Management

Multi-Campaign

Customer Accounts

Customer Database

Customizable Fields

eCommerce Management

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Lead Generation

Email Templates

Subscriber Management

Email Distribution

Contact Management

Content Management

Lead Management

Email Marketing

Mobile Access

Social Media Monitoring

List Management

Real-Time Data

Channel Management

Click Tracking

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Customizable CTAs

Email Management

Dynamic Content

Event Triggered Actions

Customization

Activity Dashboard

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Website Visitor Tracking

Automated Scheduling

Customizable Templates

WYSIWYG Editor

Image Library

Mobile-Optimized Email

Spam Blocker

Real Time Reporting

Reporting/Analytics

Contact Database

Monitoring

Mailing List Management

Campaign Analytics

Lead Qualification

Customizable Forms

Drag & Drop

Social Promotion

Autoresponders

Third-Party Integrations

Campaign Management

Multivariate Testing

Design Management

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Dotdigital

In Person

Live Online

Webinars

Documentation

Videos

Focused on streamlining source-to-pay operational processes, SAP Ariba provides e-procurement and supply chain management solutions that enable growing, medium-sized, and large companies to achieve end-to-end digital transformation. SAP Ariba offers spend management, supplier management, sourcing, procurement, and financial supply chain solutions that aid in payables automation, contract lifecycle management, vendor management, supplier risk management, and more.


With SAP Ariba intelligent spend management solutions, businesses can incorporate comprehensive transaction data and connect business processes to reduce transactional spending and guide employees to buy from the right suppliers, effectively helping businesses manage costs and payments. End-to-end spend management capabilities help businesses make more informed sourcing decisions, cut costs and risks, automate invoice capture/approval workflows, and provide suppliers payment visibility. 


SAP Ariba integrates with SAP S/4 HANA to centralizes all spending and financial information for further spend analysis. The platform also connects businesses to the Ariba Network, a digital marketplace that enables buyers and suppliers to collaborate on transactions and discover new business opportunities. 



Cataloging/Categorization

Templates

Shopping Cart

Shipping Management

Returns Management

Discount Management

Purchasing & Receiving

Inventory Management

Warehouse Management

Supplier Management

Purchase Order Management

Invoice History

Online Invoicing

Invoice Processing

Invoice Creation

Spend Management

Requisition Management

Spend Analysis

Expense Tracking

Contract Drafting

Document Management

Rfx Management

Approval Process Control

Vendor Management

Fees for Enterprise Account subscriptions for SAP Ariba vary per location and usage. Please contact SAP directly for full pricing details

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