All InkSoft Reviews
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Ozan Emrah
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2022
Amazing Order Management Software
It is a life-saving utility for order management.
PROSIt is very user friendly, easy-to-use order management software.
CONSIt could be better with integrations to other softwares.
Kitty
Printing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Complicated and Expensive
The customer service is excellent, the product over priced and complicated.
PROSI liked the ability to load the catalogs from other suppliers and customize products and add them into the website
CONSWebsite builder limited, it's a lot of work to get this off the ground, it was really expensive. They told me I could run 30k through it easy and I never even made my money back.
Reasons for switching to InkSoft
I wanted to tie my store and ordering together
Matt
Apparel & Fashion, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Good Product
Product is very easy to use and setup. It takes very little time to setup a brand new basic store for a customer.
CONSCustomization options are somewhat limited. Would like to be able to have 1 product listed and the customer chose the logo they want instead of having to make each product individually. Also, cannot bulk add products to stores which makes store making a little time consuming if you have more advanced or larger stores.
Yolanda
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Industry Specific Software
With Inksoft, we are now able to cater to a wider market of people's needs. They can use their own artwork, manage their own approvals and when the customer approves their art, it takes the liability off the company for mistakes in grammar or spelling.
PROSWe have the deluxe version with the Design Studio and the Point-Of-Sale system. The training takes a bit, but they go at your pace. Our customers love the ease of use from the design and purchasing standpoint and we like the capabilities from the back end. The best part is the unlimited support. Their support (and even sales) team are ready to ask any question, no matter how stupid or how many times you have asked it.
CONSHard to catch on at first, and some of the features are glitchy. Overall, I do think this product is great.
Reason for choosing InkSoft
Ease of Use, Price, Dependability, Capability, Features
Rod
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Powerful software with
Increased sales, better organization, and efficiency.
PROSThe online stores features and online desiger are the best available. New features are released every month with new extra cost. Excellent customer service and support.
CONSI wish there was an easier way to use the API without being a developer. Hoping to see more integrations in the future.
Brandon
Verified reviewer
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed September 2022
Used for years, Glad to be Gone
Front end features were great but an "upgrade" removed the most important features and made it best only for non-changing products.
CONSCannot access your own data in a way that allows you to market to your customers. Huge price increases without clear notification. Features added and deleted even if it made user sites unusable by their customers. Lack of communication is a constant issue.
Anonymous
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed April 2018
Inksoft didn't work for me...
We really liked the idea and the concept of Inksoft, but it never worked for us the same way it was sold to us. If the system is revamped and made more end-user friendly than I think this could be a wildly successful software.
CONSWe were not able to add a widget from Inksoft to our existing websites for customers to be able to customize their shirts. We were left to upload thousands of design elements that customers could use to make their designs, but it wasn't very time-efficient.
Adam
Wholesale, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2022
Not Suitable for Canadian Businesses
Extremely frustrated with Inksoft as the software does not support Canadian taxation rules. They had the functionality when we purchased it years ago and it was removed recently without notifying customers. This has created a lot of re-work and unnecessary headaches for our customer service team, managing incorrect orders.
PROSThe software is user-friendly, easy to manage stores without a lot of training.
CONSThere seems to be no clear development path with a patchwork of legacy features.
Kevin
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Very good
Very good for online stores and a fantastic customer service, support team.
PROSGreat software for online stores. Functionality is good in most cases, and their customer service and technical support teams are fantastic
CONSSome features are out dated. Limited customization is available. Pricing is not based on use, but rather a time period.
Anonymous
501-1,000 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
It is a good tool which is helpful to run a printing business. User friendly and easily accessible..
It is a good tool which is helpful to run a printing business. User friend ly interface. Helps in business expansion. Can print you own designs . Easy access. Customization can be do ne from customer end directly on the aite.
CONSCost can be trimmed more. Interface can be improved by adding new features and icons. A demo is required in general to the requirement.
Eugene
Apparel & Fashion, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Overall, InkSoft is great software.
More productive, increased sales, more organized, and more professional.
PROSInkSoft's online stores and rapid product creator are insanely cool and powerful. Makes it incredibly fast and easy to make online stores for my customers. I even use this to present to new customers.
CONSCould be easier to set up. Took longer than expected to get set up and learn the software...but I'm glad I did.