All MikMak Reviews
1-18 of 18 Reviews
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Michael
Consumer Goods, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Great way to get insights
The data explorer is extremely insightful. I can look at performance data by channel, platform, audience, creative, and more. Now there is even demographic data! All of this info is super helpful in identifying ways we can optimize our marketing strategy.
CONSI wish there was a way to drive visitors to our site from Creative Experiences, so they can learn more about our brand. This feature exists for Discover experiences and it has been very valuable to us there.
Reason for choosing MikMak
the mikmak account service team
Caitlyn
Entertainment, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
12.16
Overall the people are wonderful and the data is extremely helpful and useful. The changes are difficult to keep up with but overall our account managers are fantastic and are super helpful. Shoutout to [SENSITIVE CONTENT]!!
PROSI really enjoy the way we are able to track media and sales. The concept and usability is great! We use this data weekly and make large decisions with this data. It is also a great way to track media performance as well.
CONSThe Amazon updates and the constant changes are great, but also the lack of consistency is tough to continuously update us. The transition to the Amazon sales data is great but also extremely tedious from the brand side.
Tyler
Food & Beverages, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2021
Solid Consumer Experience with Client Opportunities for Better
The consumer experience is great in that it allows us to keep a consistent experience across various retailers and aggregates retailers and products. Client service is always very responsive and works quickly.
CONSThere is duplicative information entered across our trafficking documents and MikMak documents that are time consuming and often bottleneck the process.
Mia
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Super great resource for influencer marketing!
I love the ability to track influencer links to our retail sites. Helps us measure performance without giving out promo codes to influencers.
CONSI wish there were more retailers and capabilities!
Janek
Wine and Spirits, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Multifaceted eCommerce Solutions Platform
Its ease of navigation and user-friendly dashboard.
CONSThey've perhaps bitten off more than they can chew; not all features are fully fleshed out and operable.
Mimi
Marketing and Advertising, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2022
Mimi Stern MikMak Review
It's a very beneficial software for our brand and the team is super helpful!
PROSI like that the software is self-service so we can go in and review/optimize whenever.
CONSWith internal/client specific brand breakouts, some of the data isn't streamlined together (i.e. our organic social is baked in with paid so the ATC rate/etc can be misleading).
Aura
Marketing and Advertising, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2022
Social Usage
Great, we use MikMak for almost all ads
PROSCan use MikMak for all social platforms.
CONSI do not create the links but I assume it is seamless
William
Pharmaceuticals, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
Impressed with early results and ease of set-up
Strong results due to a clear layout for consumers. Very easy to set up as we provided assets and links which were implemented quickly.
CONSOptimising the retailer that is at the top f the menu depending on the channel the consumer has come from.
Liv
Media Production, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
MikMak Review
Fabulous
PROSThe best part is the team behind it. They always have a quick turnaround with every request that is sent through.
CONSI do not think I can come up with something I don't like!
Katarzyna
Food & Beverages, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Best-in-class eCommerce Marketing Analytics and Enablement
Excellent product and high level of customer care makes for ease of use. MikMak invests in its product, offering features and advanced analytics that surpass competitive offerings.
CONSCould benefit from continued expansion of retailer integrations and expanded creative formats.
Miranda
Marketing and Advertising, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
MikMak Review
Detailed dashboard to see landing page performance
CONSNew ticketing request system can be less streamlined than old email process
Maria
Marketing and Advertising, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great overall experience on MikMak
Great overall
PROSThe customer attention has been great and the insights and information are very valuable for our clients.
CONSIt was pretty difficult to get MikMak up and running. It felt like a long and difficult process where we had to pull in too many team members. Would have preferred to be able to manage the whole process ourselves and/or had a more comprehensive guide for how to do it.
Nadia
Consumer Goods, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Retail Company Genius!
MikMak experience is easy to drive consumer transactions on a retailer’s website. They deliver results!
CONSNothing really to add here! Overall a great experience as a retailer using and setting up
Kyle
Consumer Goods, 1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Media Agency Analytics User
Allows for more impactful measurement because we can see what happened after the click, which ads are driving conversions.
PROSThe most important thing is the ability to customize excel exports. The dashboard is strong in terms of visuals and facilitating analysis. The ability to track post-click activity is invaluable for any brand trying to drive ecommerce sales.
CONSProperly labeling URLs to granularly analyze performance is incredibly manual and difficult. URL generation, including the ability to individually label the various dimensions of each placement or URL, should be automated.
Reasons for switching to MikMak
Granular analytics
Melody
Marketing and Advertising, 5,001-10,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
MikMak
Easy to use and straightforward, and the team is great to work with!
CONSNothing it's pretty straightforward, excellent team who always are fast when we need help!
Katherine
Marketing and Advertising, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Great output once you go through the motions to set it up
The feature is great for clients with products that do not have their own DTC site
CONSthe set up process is a bit of a headache
Mecca
Marketing and Advertising, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great Experience!
Had a great experience setting up mikmak links for a campaign. The Mik Mak team was so helpful and knowledgeable. They really made the experience as this was my teams first time having to use MikMak and they answered any and all questions.
PROSThe set up was pretty simple once I learned to navigate the media plan. This was my first time using Mik Mak to set up links for a campaign.
CONSI don't have any cons as this was my first time using MikMak. Maybe after a few more uses i'll have more insights.
stephanie
Marketing and Advertising, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed January 2022
Review
The Ease of connecting with support. Decent insights.
CONSOn the implementation end, it was time comsuming and left too much room for error.