I love it. There's no other software that lets you get started with FULL features, for free.

Payhip's features are free. No subscription needed. If you pay for a premium version, you just get rid of the 5% transaction charge.

It feels a little bit dated. Like an old Bootstrap template. But it works perfectly.

Whenever I've had a question, concern, or provided feedback to PayHip, the response time has been adequate for issues. However, I've not had anything break on the storefronts I build, so I cannot speak to that. The fact that I'm good with technology and graphic design has also played a role in my experience with the app. I've been able to size out the optimal graphics view of a digital product for a template I use in Photoshop when setup new storefronts or adding new digital books. Some clients have expressed a desire to sell physical books off the storefront, but that hasn't been implemented as we've not delved into how processing the order would take place, as print books would need to be ordered from one or more POD distributors.Overall, I love the app and recommend it highly to all current and prospective clients who are seeking to sell books from their own websites outside of online vendors. The 5% individual sale fee definitely beats the 30-65% take from online book sellers, which is a sore point for authors where Amazon is concerned. I've looked at Shopify and WooCommerce for my clients, but PayHip is the easiest and best app for authors that I've found when comparing features. There's always something a company can do better to improve the user experience, but you get a lot of bang for your buck with PayHip.

I create storefronts for authors wanting to maximize their sales. The 5% per sale is better than the 30-40% retails take for each sale. Books can be setup by series in on collection pages from the main storefront. It makes for easy customer searches for a book by series, while exploring unfamiliar series. Love cross-selling, which benefits back list sales of books using modest discount incentives when a customer adds a book to their cart. Coupon codes are a must feature for authors to provide early access and/or discounts to new subscribers moving through complex onboarding automations, which identifies super fans, medium fans, and removing deadwood subscribers. Newsletter discounts offer clients the ability to give subscribers special pricing on new or monthly newsletter deals. We can offer customers discounts of digital books two/three weeks prior to a new release. Example, if a book releases on XXX date, we offer the book to subscribers, Facebook group and page followers for two or three weeks prior to release at a discount, which provides added value and maintains newsletter subscriptions and open rates.Aesthetics are critical to customer experience, and the storefront is one of the cleanest I've seen. Setup is fairly easy for someone experienced in technology in basic construction or maintenance of websites.A critical, major selling point when I recommend PayHip to clients is they don't have to deal with VAT or credit card fees, accounts setup, or maintenance.

If someone isn't tech savvy, the development of a storefront can be a high learning curve. However, once the store is setup, it isn't too difficult to add new product. Testing of a new book being added can be a challenge for an inexperienced user. Depending on the genre an author writes will determine customer experience in terms of using mobile or website. Older book reading audiences still use computers for buying books, so the store front could be optimized better when it comes to storefront aesthetics for a stronger customer experience. The one MAJOR Con to using PayHip is the fact that they require a PDF be uploaded with every product page made for digital book sales. Authors should never sell their books in PDF format due to piracy concerns. My work around is to load the same information PDF file explaining how the customer will receive a link from BookFunnel for receiving the book. It's worked extremely well for the past three years of digital sales. It helps instruct users how to use the BookFunnel service if they're unfamiliar with the distributor, while maintaining a stronger deterrent against a book being pirated. So, I've managed to make lemonade out of lemons, but the ability to distribute digital books in the old mobi format for older eReaders or the general ePub format would be ideal.

It stared out great - they were attentive and helpful - but then I started to have issues that were not set up related and support went silent. No help or reply!

Payhip looked perfect for me. It was my website, store, and courses all on one platform. I tried the free version (which is great - you can do it free but the transaction fees are very high then!) Set up was reasonably easy (except I had trouble figuring out image sizes! it didn't say anywhere so it was trial and error!) The course building was very simple to use. I really liked that part! The chat feature with clients and prospective clients was excellent! Real time - sent to my inbox and I could just reply via email to them. I think for a simple digital products store that you pay once and download it would be perfect! They have an affiliate link program for my clients too - I do love that!!!

The client management side was difficult. Since I had courses - it was that part that was not ideal. I would have loved a teacher portal side that showed my courses on it - class lists, etc... more like canvas. Mostly it just felt clunky - hard to get around in. I thought I'd just figure it out and it would be easier but that didn't happen. Then they stopped answering my questions... no more support! No reply when my clients on phones couldn't see my links. The loss of support was the end for me.

I couldn't be happier!

It might be the easiest software to setup and use I have ever used. It processes payments for my digital products effortlessly. I was simple to add my ebooks to the site and the landing page was a no brainer to create.

It requires that PayPal be used for ecommerce payments. PayHip does not interface directly with my bank account, thus the need for PayHip. But is was not difficult to do this.

My overall experience was not negative at all, my business just grew too much for the platform but I do still use it for a few singular digital products we offer.

Great platform if you are just starting out and you are selling digital products. Automatic downloads. Extremely easy to use. Price is free but there is a 5% transaction fee so if you are low on money, this is a great way to start making quick sales plus they have a plus plan for $29/month and then the transaction fee drops down to 2% so you have options.

They do not have a lot of features and functions available. Great if you are just starting but once your business grows you will need to upgrade to a more functional platform.